Harte INFINITI
Hartford, CT
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Great Experience at Harte Infiniti: Q50s AWD Just picked up a new Q50s AWD a week ago after spending the last 6 1/2 years loving an FX35. I must say the whole process was very enjoyable and low-p Just picked up a new Q50s AWD a week ago after spending the last 6 1/2 years loving an FX35. I must say the whole process was very enjoyable and low-pressure. I had actually stopped in the dealership in late Dec to check out the Q50. Joe Finelli did a great job showing me the ins and outs of the car without being overbearing. Worked some preliminary numbers out with Nate (who I've purchased cars from AND referred other clients to in the past 20 years!). While the numbers were fair, I wasn't ready to pull the trigger on the deal at that time. Honestly, my FX had been such a great car for me that it was really making my decision difficult! "No problem" said Nate, "when you're ready, we'll make it happen." Between how great the car was and that initial interaction with Joe and Nate, it assured me I was eventually coming back to pick up my 2nd Infiniti from Harte at some point. .... and that day came 3 months later... Last Monday, I decided the time had come. The FX had treated me well, I had treated it very well and, with fairly low miles, it was the best time to trade it in and pick up the car that had been tempting me for a while. I made a surprise visit to Joe and asked him to borrow a Q50 for the afternoon. Instead of lending me the readily available base model, he took the extra effort and time to track down the Q50 Sport being used by one of the managers, which would more closely match the car I was considering. I then surprised my wife at work to show her what I had been talking about (and what she'd been rolling her eyes at) for the past few weeks. Well, there would be no eye-rolling that day... it took about 30 seconds for her to say, "soooo, when do I get to drive it?!?" Nate and I then connected later that week and hammered out a deal in 15 minutes. The deal included a dealer installed trunk lip-spoiler that had to be ordered... and obviously would be put on sometime after I closed the deal and picked up the car. At delivery on Friday, the process went smoothly and quickly... I picked the car up during lunchtime. I must say, I'm always a little leery about something that is owed to me post-sale. When the deal is already on the books, everyone has been paid, and salespeople have moved on to the next deal often times you don't get the follow-up done in a timely manner. But, based on my interactions with Joe, Nate and Roger, I knew I could count on them. Sure enough, my spoiler only took 6 days to come in and I had it installed at the dealership today... no problems / no issues. I'd like to close by saying I'd recommend working with Harte Infiniti if you're in the market for a new or used car. Joe and Nate really made the process simple and Roger kept things moving quickly in the Finance Office. While having a new car is one of our great pleasures, the sales process usually a hated experience. I must say, this one was good all-around..... Ultimately, the people involved made the difference. (.... and oh.... I'll eventually let my wife take the car for a spin.... eventually!) More
Great Dealership We bought a used car from Joe Finelli. He was honest, friendly, quick and easy to work with. You should check them out and ask for Joe! We bought a used car from Joe Finelli. He was honest, friendly, quick and easy to work with. You should check them out and ask for Joe! More
Excellent Team at Harte Infiniti My wife and I made a 2-hour trip to Harte Infiniti to look at a CPO 2011 G25x sedan. The car was exactly as described online, which is much appreciate My wife and I made a 2-hour trip to Harte Infiniti to look at a CPO 2011 G25x sedan. The car was exactly as described online, which is much appreciated. Glen Edwards and his team at the Pre-Owned facility was great and I can't say how relieved we were to have such a pleasurable experience. We purchased the car and drove it back home that day! More
Great experience I have visited many car dealerships over the course of my life and I can say that without question dealing with Harte Infiniti was far and away the be I have visited many car dealerships over the course of my life and I can say that without question dealing with Harte Infiniti was far and away the best car buying experience I've ever had. More
Joe Finelli My husband and I went to several dealerships looking for a car. Harte infiniti by far was the most helpful in answering all our questions. Joe Finelli My husband and I went to several dealerships looking for a car. Harte infiniti by far was the most helpful in answering all our questions. Joe Finelli was the salesman that helped us with the purchase of the car. He was honest and so knowledgeable about the line of cars. Joe went over and beyond the call of duty for us. By the time we left Harte we felt like we had a friend. I would recommend my family and friends to come see Joe. We had an excellent time with Joe he made buying this car pleasurable. More
We came in for service on our Infiniti and ended up trading another vehicle for a second Infinity. Joe made the buying experience quite painless. He knew exactly what we were looking for and helped ma trading another vehicle for a second Infinity. Joe made the buying experience quite painless. He knew exactly what we were looking for and helped make the process go very smoothly. Everyone at the dealership is very customer service oriented and makes you feel extremely welcome. Joe showed us all the features in the new vehicle and made sure we were satisfied. We'll be back for another Infiniti when we're ready for an upgrade! More
My husband and I leased a 2014 Q50 a couple weeks ago and although the car sells itself- the team at Harte Infiniti was wonderful. I say "team" because that's what they were, we had a great experience becaus although the car sells itself- the team at Harte Infiniti was wonderful. I say "team" because that's what they were, we had a great experience because it was clear they cared about their customers and worked together to make sure we had the best experience possible. The finance office was busy when we were ready to sign our paperwork so Sean reviewed all of our new car's option even though he wasn't our sales person. We were very impressed that he took the time to do that for us. Carmen and Asher in Finance were very professional and friendly and Dondi, the Sales Manager, made us feel like customers instead of just another sale. We would definitely do business here again. -Aleda and James Amistadi More
I just want to say having to buy a new car unexpectedly is never an easy task. Harte Infiniti and Joe took away all the stress and made this one of the best experiences I have had at a car dealer. They wer is never an easy task. Harte Infiniti and Joe took away all the stress and made this one of the best experiences I have had at a car dealer. They were friendly and understood my boyfriends and my needs and got us the exact model color and tech package that we wanted. They even understood our need and hope to save where we could and worked with us to find a lease which we were happy to agree on and sign. I would recommend them to everyone! Thank you joe and Harte Infiniti! More
I just leased a new Qx60 from Anower at Harte Nissan & once again, had a great experience. This marks the 4th vehicle from Harte that our family gets to enjoy & continues the 6+ year relationship & fri & once again, had a great experience. This marks the 4th vehicle from Harte that our family gets to enjoy & continues the 6+ year relationship & friendship we've had with Anower & the Harte family. Truly a pleasant experience, built on trust, sincerity, loyalty and quality customer service. With Anower, we feel like family - he understands our needs, our price points, our preferences - and he always exceeds our expectations. He makes the car shopping process easy, fun, and hassle-free. My husband has been a long-time Infiniti customer & loyal fan, but I just made the official switch, trading in my Honda Pilot for the Qx60 which now offers me the most impressive safety & driving technology, with all the amenities and a greater sense of luxury. I also get to enjoy all the post-buying benefits that other dealerships don't offer - including Infiniti Connection, Personal Assistance, and more. I really felt like Anower had my best interest in mind during my shopping experience, and went out of his way to ensure that I was truly satisfied with my purchase. Thanks for the quality service, assurance, and most imporantly, the honest friendship! More