Harte INFINITI

Joe Finelli and Roger Dusi are the best! It was the second time I walked in there looking for the Q50 and Joe was the first person I saw, I could just tell instantly that this guy was going t It was the second time I walked in there looking for the Q50 and Joe was the first person I saw, I could just tell instantly that this guy was going to help me in purchasing a new car. And boy did he deliver! Thank you so much for the help and will definitely be back when I purchase a new one! Roger Dusi did a great job as well helped greatly with the price! And btw its also worth mentioning that Joe also did a great job in showing all the great features of the Q50. More

Thank You I was impressed on how quickly I was able to get in my new car! Thank you so much for all your great service. Everyone was so helpful. I was impressed on how quickly I was able to get in my new car! Thank you so much for all your great service. Everyone was so helpful. More

Great Experience! Joe was a pleasure to work with, he was responsive and easy to get along with. The whole experience was just flawless and easy - just what I was look Joe was a pleasure to work with, he was responsive and easy to get along with. The whole experience was just flawless and easy - just what I was looking for! More

Harte Stands Behind its Customers My 06 M35X (which I purchased from Harte) was totaled in an accident, it saved my life and I wanted another, I went to my service guy Ray Gosselin who My 06 M35X (which I purchased from Harte) was totaled in an accident, it saved my life and I wanted another, I went to my service guy Ray Gosselin who matched me up with Joe Finelli in sales. Joe took the time to listen to what I wanted and within a day produced almost my exact vehicle, only nicer. Joe and Harte worked with me, were patient as I worked through insurance issues and had the car ready with impeccable attention to detail. I even got a year of Infiniti Personal assistant which is just great to use! Joe is a low pressure guy who gets it done, well worth your time and I trust Ray and the dealership with taking good car of my car for me. I whole heartedly recommend this dealership. Thank you Harte! More

My Infiniti experience review Joe is very helpful and easy to get along with! This is my second transaction with Joe and Harte Infiniti and both went perfectly! Highly recommend! Joe is very helpful and easy to get along with! This is my second transaction with Joe and Harte Infiniti and both went perfectly! Highly recommend! More

Professionalism that Exceeds all other Dealerships On Thursday, July 25, 2014, I went to Harte Infiniti in Hartford, Connecticut to have work completed on my 2010 Infiniti that I purchased at another d On Thursday, July 25, 2014, I went to Harte Infiniti in Hartford, Connecticut to have work completed on my 2010 Infiniti that I purchased at another dealership. Upon arrival I was greeted and shown the waiting room to wait for my vehicle to be ready. I decided while I was there that I wanted to look at the other vehicles that would be comparable to mine and that I needed a sales associate that could “deal” with me – stubborn Italian mother of three. I was directed to Anower Hossain and from that moment on I was no longer just a shopper but the shopper in charge of meeting my needs with a sales associate that was patient, listened, and showed me vehicles that would meet my criteria. He took the information down of the specs that I would want in a vehicle and what was necessary versus what was not necessary to meet the needs of my family. Then we took a walk on the lot. We walked around the lot and he said to me “look at the vehicles and “you tell me what style, body style, options, etc. you see that you like and then we will grab the keys and go from there”. We looked at a few I though I would like and he was right we grabbed the keys and once inside I knew that it wouldn’t fit my family. I took a ride in a QX 56 and I was sold. He was right I needed to see what I thought would fit my family and test it out – 3 car seats and all and then check out the rest. It was the QX56 that is our family car that meets our needs. I decided to purchase a 2011 Infinity QX56, which completely meets my needs and my families. Throughout the entire transaction he listened to what I said, he was great at quality customer service, and was completely buyer oriented which is the focus of a good dealership (listening to me and not steering the conversation or my buying process). He was interested in what I wanted to buy and what was going to meet my needs and my families needs. This is a character quality of an excellent sales associate. On top of that the process didn’t take all day and I was able to drive my vehicle home in a reasonable amount of time. Not only did they register my car for me so I didn’t have to go to the RMV, which was AWESOME. I worked with Anower Hossain and the General Manager, Nate Orkney, who was unremarkable. The both of them co-teaming to meet my needs to make the sale and not make me feel pressured and work with me to deliver what I was looking for was a truly Infiniti experience. A dealership that has employees that can work together and show that collaboration is important is important to my buying experience and me. I am a Harte Infiniti Car Owner for Life because of these sales associates. Anower Hossain and the General Manager, Nate Orkney, are what make Harte THE place to purchase INFINITIES in CONNECTICUT & MASSACHUSETTES. Alessandra S. More

sales They did what they needed to do to get me in my new car and they were great! I love my new QX 60...Joe was one of the best sales man I've done a deal They did what they needed to do to get me in my new car and they were great! I love my new QX 60...Joe was one of the best sales man I've done a deal with in a long time and will come back to him More

Joe Finelli deserves a award From the very beginning Joe Finelli was a superb person to deal with. Joe was nothing but extremely helpful in putting me in a great car. He worked ha From the very beginning Joe Finelli was a superb person to deal with. Joe was nothing but extremely helpful in putting me in a great car. He worked hard to get me a good price and provided some of the best service I have ever seen, which involved in getting the few kinks of the car worked out(very minor kinks). Him along with dealership has been fantastic and I highly recommend them if your looking for a infinity, but especially recommend Joe Finelli. More

Great experience. Anower Hosain was extremely helpful, and not at all pushy or high pressure. On my first day visiting I did not look like a guy that would be buying a Anower Hosain was extremely helpful, and not at all pushy or high pressure. On my first day visiting I did not look like a guy that would be buying an infinity, but I had an exceptional experience. More