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Harte INFINITI

Hartford, CT

4.7
483 Reviews

150 Weston St

Hartford, CT

06120

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Showing 483 reviews

August 11, 2015

Harte took advantage of my bad situation - DisHARTEning I loved my Infiniti FX35 since the day I bought it. But lately I have been so disappointed in Infiniti and recently Harte Infiniti. What has happened More

by Cynbarr2963
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Several people in Service
Sep 22, 2015 -

Harte INFINITI responded

Hello Cynbarr2963, my name is Mark Norko and I am the Service Manager here at Harte Infiniti. We are sorry to hear your were dissatisfied with your experience at Harte Infiniti. We strive to provide all of our customers with a truly exceptional experience and I am very sorry that we missed that standard on your visit. As we explained, the quote we gave you included Infiniti OEM parts that would be installed by Infiniti certified technicians. Most of our customers opt to perform repairs with us because of these factors. Obviously it is every customer's choice to either take advantage of this benefit, or to get repairs completed at a non-certified shop with aftermarket parts. We value your business and we are more than happy to address any concerns you might have regarding the differences between an Infiniti OEM trained shop with OEM parts and aftermarket repairs. Please don't hesitate to reach out to me at 877-791-7276. Sincerely, Mark Norko Service Manager, Harte Infiniti

August 10, 2015

Great customer service from beginning to end Daniel (my salesman) and Roger (sales manager) were amazing. Great customer service from the moment I drove in until the moment I drove off in my used More

by quigs1591
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Dusi, Daniel Asare
August 10, 2015

Would buy from this dealer again Worked with Anthony, he was very patient answering everything he could about the cars i was test driving, spent hours looking around the lot for the e More

by Jonj1990
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
August 07, 2015

Joe Finelli - Excellent Salesman I bought a G37X almost 2 years ago and while having the car serviced for routine maintenance, decided to spend time speaking with Joe Finelli about op More

by Marc G
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Mazzarella
July 31, 2015

Great experience! Stacey helped me find the best deal for me. She truly wanted to do what was best, not just push any deal on me. She was very patient, friendly and ve More

by CrYs521
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Dusi, Stacey Bonvini
July 30, 2015

Great experience! My husband and I met with Stacey Bonvini at Harte Infinity. She was very knowledgeable, courteous, helpful and genuine. We did not feel rushed or pr More

by Melanie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stacey Bonvini
July 23, 2015

great experience I was looking for a specific SUV, with low milage, color, and options, along with a fair price and a good value for my trade. Chris Salemi took on th More

by mdm342
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carmen Mazzarella, Christopher Salemi
July 08, 2015

Excellant exprience I had been searching for a well kept Infinity QX56 or 80 for approximately a month. I searched local dealers (most not Infinity dealers), and even too More

by Porkpie Hat
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roger Dusi, Carmen Mazzarella
June 27, 2015

Anthony Smith! My husband met Anthony a few weeks ago and shortly thereafter he made sure we got the truck we had been looking for quickly and with ease! He definite More

by Mr and Mrs Gary Willia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Smith
June 01, 2015

Good Experience This was the first time that we purchased a car from Harte Infiniti and I highly recommend them. Our salesman, Joe Finelli was a pleasure to do busine More

by szarrella
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
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