Harte INFINITI

Great dealership! Awesome place to purchase a vehicle. Never thought buying a car would be this easy until I came here. Anthony Smith made the process smooth and fast. Awesome place to purchase a vehicle. Never thought buying a car would be this easy until I came here. Anthony Smith made the process smooth and fast. He made sure I had everything I asked for and most important made sure I didn't go past my budget. Anybody looking for a car, I know who to send them to and where. More

Awesome experience Howard Allison was a great help in purchasing my 2010 Inifnit. Very professional and quick. Highly recommend him as your salesperson plus they have sn Howard Allison was a great help in purchasing my 2010 Inifnit. Very professional and quick. Highly recommend him as your salesperson plus they have snacks! Loving the car!!! More

smart & professional as a collage student howard understood what I want & needed in a vehicle & how to separate my needs from my wants. great experience I recommend howard as a collage student howard understood what I want & needed in a vehicle & how to separate my needs from my wants. great experience I recommend howard to anyone heading into harte infiniti More

Great experience! My salesperson Anthony Smith was great. He listened to what I wanted and then made it happen with no games or stress. From monthly payment to desired My salesperson Anthony Smith was great. He listened to what I wanted and then made it happen with no games or stress. From monthly payment to desired features he met everything on my wish list. It was quick and a very pleasant car buying experience. He was professional and knowledgeable. The entire staff was friendly from the front desk to the financial person. A nice change from the usual stressful car buying experience! More

Diligent, Patient, Helpful The purchase of the 2012 FX 35 was not done by the conventional way of buying a car: showing up to the dealership, test driving the car and then sitti The purchase of the 2012 FX 35 was not done by the conventional way of buying a car: showing up to the dealership, test driving the car and then sitting down with the salesperson and then the finance manager. Excellence is tested when the process deviates from the conventional path. That was the case with this purchase and both the dealership and the salesperson, Anthony Smith, won. Before actually arriving at the dealership, Mr. Smith made several calls to us regarding the credit application that was submitted. On the test drive Anthony demonstrated his knowledge of the product. While he asked a few qualifying questions, there was no hard sell. This allowed me to concentrate on the car and not thinking about the negotiation ahead. Financing this deal was not straight-forward. There were many calls between the dealer and the bank, us and the bank, and the dealer and us. Yet, Mr. Smith and his finance team remained diligent. Anthony would call or text to always update us on the progress or lack of progress, all the while remaining patient. One cardinal sin that sales people commit sometimes is to judge the ability of the customer to make the purchase. Mr. Smith's attitude was, "We will help you make the purchase." With frequent updates from the finance manager, we were assured by Mr. Smith that the deal would go through. One of the most abhorrent experience most people will encounter is that of buying a car. This experience was pleasant. There was no pressure, we felt questions were addressed honestly, and the relevant information given freely. As a salesperson, Anthony Smith is pleasant and affable and he handled the entire process with aplomb. He possesses the qualities one expects to find in a truly exceptional salesman.: honesty, knowledgeable, the ability to listen, commitment to customer service (Mr. Smith even showed up on his day off when we made an unscheduled visit to the dealership). The FX 35 is a great car. It sits on the road, clearly master of the universe. I would choose it over the BMW SUV every time. And in a stroke of genius, Anthony started us dreaming of the next model, QX 70, when he showed me the features of the 2016 car. That purchase may be another two years from now but it will happen. Anthony Smith, excellent salesperson. Both Mr. Smith and Harte Infiniti went from good to GREAT! We will be back. Ruddock-Williams More

Howard is was A-1 I wanted to write a brief statement about my experience with Harte Infiniti and with my salesmen Howard Allison, who never gave on me until he found m I wanted to write a brief statement about my experience with Harte Infiniti and with my salesmen Howard Allison, who never gave on me until he found me the car benefited me most without hurting my pockets. Howard was curtious, on time, friendly and very professional! I would highly recommend Howard to get the sales done and would highly recommend Harte Infiniti to my friends and family members, I Jarelle pope love my Infiniti and thank very much the car and the service was amazing ...! More

Used car gone wrong Bought a 2011 Audi Q5 on December 29th 2015 Brought my new car to my local Audi dealer to do a overall service check up. After the check up the car f Bought a 2011 Audi Q5 on December 29th 2015 Brought my new car to my local Audi dealer to do a overall service check up. After the check up the car failed miserably . The Audi needed new tires, new breaks and they found out that it had Oil consumption leak . After calling Harte back and fighting with them they only wanted to give me new tires. This was all with in one week of buying the car . Now 52 day later the Oil consumption test failed . This is not my responsibility to fix this car seeing it still under warranty . And of course Harte wants no part of dealing with this issue. Sales department, service department and mangers could careless. Just give me my money back and take this Lemon of a car back. My advice to someone buying a used car is having them pull the Vin number because that's the only way you're going to find out if there something wrong with his car Carfax will not show any mechanical issue wrong with your car . Works NEVER buy or recommend this dealership . More

Great Customer Service Howard Allison service was great! Howard assured us that no matter what our situation was, he would try his hardest to accommodate us. He was prompt a Howard Allison service was great! Howard assured us that no matter what our situation was, he would try his hardest to accommodate us. He was prompt and efficient. Howard gave us options, without any pressure. He was honest and genuine. We drove away in a G-37 satisfied with our service, and our car. More

Recent purchase G35x I was satisfied with our salesman Howard Allison, he treated us fairly and without pressure. I work in sales so I respect his professionalism. There w I was satisfied with our salesman Howard Allison, he treated us fairly and without pressure. I work in sales so I respect his professionalism. There were several issues we needed resolved and were; but not without several phone calls. I honestly could not give a 5 rating to the dealership. The Gm John Finelli assisted Howard with expediting and addressing the issues. I have purchased a lot of vehicles in my life and very surprised we were not shown how everything in the vehicle worked. Never having owned this brand before we were on our own to read the manual and figure it out. If I was rating just Howard Allison I would give him a 5, he went out of his way to assist us. The dealership however only earns a 4. More

excellent service and professional dealership Howard and the entire Harte team were very friendly, helpful and professional. Howard communicated with clarity and worked hard to help us buy a car Howard and the entire Harte team were very friendly, helpful and professional. Howard communicated with clarity and worked hard to help us buy a car. I highly recommend you see Howard on your next visit to shop for a vehicle. More