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Harte INFINITI
Hartford, CT
483 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 483 reviews
April 09, 2016
Great sales staff! If your looking for a new or used car the sales staff was excellent through the whole process. I dealt with Howard Paris Allison for my sales and Car If your looking for a new or used car the sales staff was excellent through the whole process. I dealt with Howard Paris Allison for my sales and Carmen for finance. This was the second purchase i have made with them and always a pleasure. I would recommend this place to everyone. More
by Pepper
Employees Worked With
Carmen Mazzarella, Howard Allison
April 07, 2016
An amazingly smooth experience I'd like to take this time to personally Thank Howard Allison who provided me with nothing more than an extraordinary customer service experience! It' I'd like to take this time to personally Thank Howard Allison who provided me with nothing more than an extraordinary customer service experience! It's really hard to trust dealerships these days. So I was hesitant at first.. Howard quickly put my insecurities at ease and went above & beyond my expectations, with his level of professionalism, his knowledge, along with attention to detail & pride! He seen my service experience from start to finish! He even followed up a few days later to make sure I was happy with my Car! Thanks Howard!! More
by Justin Benn
Employees Worked With
Carmen Mazzarella, Howard Allison
March 31, 2016
Stop in and ask for Paris I just purchased a Infiniti hybridS 2015. Paris is the best dealer hands down. He made it look so easy. If you need a car don't hesitate to look up I just purchased a Infiniti hybridS 2015. Paris is the best dealer hands down. He made it look so easy. If you need a car don't hesitate to look up Paris when you arrived at dealership. More
by Lele12
Employees Worked With
Howard Allison
March 25, 2016
Harte Infiniti-Howard Allison-Top notch! We are brand new to Harte Infinity and based on our experience, we plan to stay with them for the long-term. Howard Allison treated us awesome and ne We are brand new to Harte Infinity and based on our experience, we plan to stay with them for the long-term. Howard Allison treated us awesome and never made us feel bad about the 100+ questions we presented to him, where a bother in any way. We felt like we were dealing with a family member in every aspect and that he had "our backs" to get us the vehicle that met our needs and no pressure to push us to go above our means! We don't usually bother with giving any reviews, but we feel that they deserve it! BTW, my husband & I fight over who is going to drive our Qx50-we love it!!!! Note: Carmen Mazzarella, thanks for making the paperwork process actually tolerable! More
by T & G
Employees Worked With
Roger Dusi, Carmen Mazzarella, Ray Gosselin, Howard Allison
March 21, 2016
Made my choice easy! Howard listened to what I was looking for, and delivered! Got a great price on the car I wanted without the hassle! Took an hour to get the car and th Howard listened to what I was looking for, and delivered! Got a great price on the car I wanted without the hassle! Took an hour to get the car and the deal I was looking for! Thanks Howard More
by Dinger123
Employees Worked With
Howard Allison
March 21, 2016
Run Away From Harte Infiniti Run away from Harte!!!! Since the start, there were problems with this dealership. I had an appointment to look at a vehicle, drove the 50 miles to s Run away from Harte!!!! Since the start, there were problems with this dealership. I had an appointment to look at a vehicle, drove the 50 miles to see the car, then was informed that the car was not there...sorry it was at another dealership. The employee who made the mistake hid in the back, and had a salesman take the hit. A salesman did drive the car to my home the next day, but when I wanted to make an offer, I was told that a Sales Manager would call. No call. I finally made an offer to the salesman the next day. He said he would talk to the SM...guess what, still no call. I waited days for a response to my many calls/texts. I was finally told that even though the car was on the lot for over five months, the best they could do was a $500.00 discount on a $25,000.00 vehicle. Then I was informed that they would rather send the vehicle back to auction, rather than negotiate an offer with a customer. The finall communication from Harte was that the vehicle will be going to auction on 4/05/16. I have bought many vehicles over the years, but have never seen a dealership so poorly run....a dealership run by middle schoolers would have been an improvement. More
by Still scratching my head..
Employees Worked With
Adeno Gordon
March 20, 2016
Harte Infintii Service Consultant Jocelyn I am a regular buyer and service at Harte in Hartford,CT. I dont do reviews or anything but I have had to make an exception for Jocelyn. I went in as I am a regular buyer and service at Harte in Hartford,CT. I dont do reviews or anything but I have had to make an exception for Jocelyn. I went in as a regular oil change and i was greeted very happily. Jocelyn is very knowledgeable and had the perfect eye for anything to with customer sanctification. She was able to notice a flaw and helped and went out her way to make sure that flaw was taken care of an over all saw the all thing through. I could have not been more happier with the individual attention I got and that means alot to me when it comes to my car that i hold a high value. More
by G372009
Employees Worked With
Jocelyn Vincent
March 19, 2016
No pressure, great service We recently purchased a 2013 jx35. Anthony Smith was FANTASTIC in all aspects of the buying process. Honest, responsive to questions, kept budget in We recently purchased a 2013 jx35. Anthony Smith was FANTASTIC in all aspects of the buying process. Honest, responsive to questions, kept budget in mind and great sense of humor! Carmen in the finance area was also great to work with, explained everything step by step. Great experience. More
by FMLaboy
Employees Worked With
Anthony Smith, Carmen Mazzarella
March 12, 2016
Very pleased! Definitely pleased with the service. I said what I wanted and got what I was looking for. Drove away very happy and I know I'm in good hands. Definitely pleased with the service. I said what I wanted and got what I was looking for. Drove away very happy and I know I'm in good hands. More
by Ash0509
Employees Worked With
Anthony Smith
March 11, 2016
Harte Infiniti sets high standards and delivers The best car buying experience I ever had. Great place to purchase a vehicle. The sales process was efficient, painless and productive. The sales cons The best car buying experience I ever had. Great place to purchase a vehicle. The sales process was efficient, painless and productive. The sales consultant working with me Howard Paris Allison made the process smooth and fast. He made sure I had everything I asked for and worked hard to get to my number. Anybody looking for a car, I know who to send them to and where Harte Infiniti. Also, with our a doubt the Q50 is a great auto. More
by dpk
Employees Worked With
Howard Allison
