Harte INFINITI

Excellent customer service Great Customer Service. Very Patient & Detailed About Services & Offers. Even though I didn't make a purchase...he made it very hard to walk away whic Great Customer Service. Very Patient & Detailed About Services & Offers. Even though I didn't make a purchase...he made it very hard to walk away which is why I definitely look forward to coming back and doing business with you guys soon. More

Excellent experience with the financial and business office. Considering the complexity of my trade-in I am very pleased with how the dealer handled the purchase of my 2013 Cadillac CTS coupe. However, the sales Considering the complexity of my trade-in I am very pleased with how the dealer handled the purchase of my 2013 Cadillac CTS coupe. However, the salesman did not follow-up upon delivery. I was promised that the damaged rims would be refinished and this was honored. But the promise to have the vehicle buffed and waxed was not honored. We were assured that this was standard protocol for the delivery of all used vehicles. We're very disappointed in this as the appearance of our new vehicle is very important to us. Kudos to Harte Infiniti for making this purchase possible but shame on them for not detailing the vehicle as promised. More

Fabulous I purchased a JX35 4 years ago from Joe Finelli and have never looked back. He is professional, personable, knowledgeable and thorough. I got a gre I purchased a JX35 4 years ago from Joe Finelli and have never looked back. He is professional, personable, knowledgeable and thorough. I got a great deal on the vehicle and a good trade in. I have had the car serviced only at Harte Infiniti and have been treated very well from management to the receptionist. Joe Finelli always takes the time to ask about my family and how I am. My husband wanted to trade my beloved car in because of the many miles on it from work, and I didn't want to see any other brands, go to any other dealerships or buy from anyone else but Joe. I bought the Q50 Red Sport 400 and am enormously happy. Check out this fabulous brand, great dealership and ask for Joe Finelli. More

Friendly and helpful Great car buying experience. Mike and all the staff were very friendly and knowledgeable will defienetly go back when it's time for a new one Great car buying experience. Mike and all the staff were very friendly and knowledgeable will defienetly go back when it's time for a new one More

Excellent Experience Several years ago, I purchased a Q50 at Harte Infiniti in Hartford and dealt with Anthony Smith. The initial treatment I received from Mr. Smith and Several years ago, I purchased a Q50 at Harte Infiniti in Hartford and dealt with Anthony Smith. The initial treatment I received from Mr. Smith and my subsequent dealings with the Harte Service Department were excellent, as was my experience with the Q50. My wife and I recently decided a mid-size SUV would better suit out needs, with the addition of large canine and my initial thoughts were to give a Mercedes a try, simply for the change. We came very close to purchasing a Mercedes, but decided to at least give Infiniti a look. We returned to Harte and specifically asked for Anthony Smith, only to find he was now the Sales Manager. That came as no surprise because he was head and shoulders above most of the people we had encountered when we shopped for our previous car and exhibited a command presence even then. Sales Manager Smith directed us to Antonio Gomez and to be candid, we were initially a little disappointed that we were not given preferential treatment being returning customers. Our concerns were quickly dismissed. Antonio proved to be an extraordinary young man who was very knowledgeable, professional and personable. You could not help but like him. We were given what I would consider a very fair price for our trade and an aggressive discount on the purchase of a QX60. Knowing that Mr. Smith had personally selected Antonio to work with us and strongly suspecting he had his fingers in putting the deal together, we could not have been more pleased. We took delivery of our new QX60 the very next day and are thrilled with it. These are quality people at an exceptional dealership. More

Excellent service and detailed care to every concern. My experience with Joe Finelli continues to be in my highest regard. This is my third Infiniti leased through him and every time he satisfactorily pr My experience with Joe Finelli continues to be in my highest regard. This is my third Infiniti leased through him and every time he satisfactorily provides the information and support needed for the transaction to be successful. He is a true professional that treats the customer with respect and the willingness to follow up as needed with every detail. More

Fantastic Experience Working with Mike was an easy going experience, provided a ton of useful information and let me make my decision in a no pressure environment. I would Working with Mike was an easy going experience, provided a ton of useful information and let me make my decision in a no pressure environment. I would recommend Mike and Harte Infiniti to friends and family and could not have been happier with the experience. More

Buying experience Just bought a qx60 from Harte in Hartford, had a wonderful experience. Best Part was No Pressure, No Gimmick. I would definitely recommend anyone look Just bought a qx60 from Harte in Hartford, had a wonderful experience. Best Part was No Pressure, No Gimmick. I would definitely recommend anyone looking to buy new or used Infiniti. More

Sale staff From the time I entered the dealership until I completed my transaction I was treated with respect and felt like they really wanted me to have an enj From the time I entered the dealership until I completed my transaction I was treated with respect and felt like they really wanted me to have an enjoyable visit. More