Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
Dealership
This rating includes all service center reviews, with more weight given to recent reviews.
Service Price Transparency
Workmanship
Service Time
Service Communication
106 Reviews of Hart Nissan of NOVA - Service Center
Sort by
December 07, 2021
Fast and Great Service! I popped in without an appointment to make sure my truck was safe to drive across country because I was hearing a noise coming from the front end. Adam, Chris Mitchell, an appointment to make sure my truck was safe to drive across country because I was hearing a noise coming from the front end. Adam, Chris Mitchell, and Elvin did not hesitate to pull me in. Elvin did a full look over of my vehicle to ensure I would be safe on the road. I have not had the best experience with my local Nissan dealership, so this was a refreshing experience. Thank you! More
by laurelton227
December 05, 2021
Chris, service tech, always makes my visit a good one. He makes sure to tell me what my vehicle needs. He makes sure to tell me what my vehicle needs. More
by ronlope14
Verified CustomerEmployees Worked With
December 04, 2021
Fast and good service. One problem, though. I called and asked how much it would cost me for an oil change and tire rotation. I was told that the tire rotation would be $25, and I got a coupon in your websi asked how much it would cost me for an oil change and tire rotation. I was told that the tire rotation would be $25, and I got a coupon in your website for the oil change ($39.99, synthetic). That would cost me around $65 plus taxes. When I was dropping off my car, I was first told the service was going to cost me around $84, and that’s when I said no, it won’t. I explained that I called ahead, asked about the cost BEFORE scheduling the service. The associate than readjusted the invoice for $65 but, as I arrived home, I found out that they used the regular oil 2W, not the 0W as I requested. More
by algazio
Employees Worked With
Frederic Murray
December 02, 2021
They were very nice and helpful. Thanks. For everything. Very much appreciated. Any problems you’ll see me again Very much appreciated. Any problems you’ll see me again More
by Cgreenests2007
Employees Worked With
Other Employees :
Adam Simpelo, Gary Hull, Frederic Murray
December 02, 2021
Service was prompt, explanations of work were thorough and work was performed as agreed to. Chris at Hart was top notch! and work was performed as agreed to. Chris at Hart was top notch! More
by fburch
Employees Worked With
December 01, 2021
Unfortunately service is not at the level I have been a costumed from Nissan. Either they need more personnel, new management or more customer service training costumed from Nissan. Either they need more personnel, new management or more customer service training More
by mpramos1964
Employees Worked With
None
