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Hart Nissan of NOVA - Service Center

Springfield, VA

4.9
106 Reviews

106 Reviews of Hart Nissan of NOVA - Service Center

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July 26, 2021

John was very very helpful. He explained what was needed and why. And they even found a nail in a tire that I had been having trouble with but hadn't mentioned to him. More

by ingramteam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan "JJ" Johnson
Jul 28, 2021 -

Hart Nissan of NOVA responded

ingramteam, thank you for the 5-star review! We appreciate you taking the time to share about your experience with JJ and will be sure to share your feedback with him. We look forward to seeing you again!

July 26, 2021

Great customer service! I’d definitely recommend Hart Nissan. What more do I need to say? Christopher Mitchell is awesome! He provided excellent customer service. More

by meclove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Hart Nissan of NOVA responded

meclove, thank you for the wonderful review! We appreciate the recommendation and the kind words you have for Christopher! We will be sure to share with him, and look forward to seeing you again soon.

July 26, 2021

Since changing to hart Nissan the service has improved tremendously. They know walk you around your vehicle, showing what they will check/looking for. This is great so that you know what to expect in repa More

by justinkesler402
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Hart Nissan of NOVA responded

justinkesler402, we certainly appreciate the kind words related to our service department. Thank you for taking the time to share with us. We look forward to seeing you again!

January 31, 2021

Mara is amazing! She is a service writer that makes you feel like a dealer ship actually cares about your car..I’ve been going to this dealership for a long time ( through all the name changes)...and Mara More

by Tcollier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mara Sealock
Feb 01, 2021 -

Hart Nissan of NOVA responded

Tcollier, thank you for the review in reference to your recent service visit with Mara! We are very glad that you decided to choose Hart Nissan of NOVA. Please let us know if there is anything that we are able to assist you with. We look forward to servicing you and your vehicle's needs in the future.

January 31, 2021

This dealership is great! The staff is wonderful! The service ppl are informative and Mara is super friendly. She told me when my car would be ready is she lent me a loaner car while it was worked on! More

by Tcollier
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mara Sealock
Feb 01, 2021 -

Hart Nissan of NOVA responded

Tcollier, thank you taking the time to share about the experience with Hart Nissan of NOVA. We strive for 100% customer satisfaction for each visit. Do not hesitate to contact us with any questions or concerns that you may have now or in the future.

January 11, 2021

Mara did go above and beyond my expectations and did an excellent job in explaining the service agreement and was very honest about the service More

by sanjeev.santhakumar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mara Sealock
Jan 14, 2021 -

Hart Nissan of NOVA responded

sanjeev.santhakumar, we are very happy to have reached your service expectations! Thank you for taking the time to share feedback about your experience with Hart Nissan of NOVA. Do not hesitate to contact us directly for any future assistance, we look forward to seeing you again!

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