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Hart Nissan of NOVA

Springfield, VA

4.8
427 Reviews
BUY SMART. OWN CONFIDENCE. Take all the things that make a Nissan a great vehicle - the style, the performance, the features. Add in the confidence of a thorough inspection, a CARFAX® Vehicle History ReportTM and a factory backed limited warranty and protection plan. Top it off with significant savings from new, without the concerns you'd find with a typical used car. When looking for service, maintenance, or repairs for your car, you want to bring it to someone you can trust. Hart Nissan's factory trained technicians will diagnose and repair your car correctly the first time. Trust the proven mechanics at our Nissan repair center to help you get the most out of your vehicle! Scheduled maintenance is the most important component to keeping an auto in prime condition. Our certified car repair specialists are here to keep your vehicle in top shape. We want to share the value of preventative maintenance with you so you don't get stuck down the road. We can also provide vehicle inspections. Stop by or call us today, we're your destination for auto repair in Virginia.
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6570 Amherst Ave

Springfield, VA

22150

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Showing 427 reviews

July 28, 2021

They lied about an issue with my car and half way fixed it. Regret going there. Wish I could return my car but it’s too late More

by cphelps199332
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Johnathan "JJ" Johnson, Steven Fair
Aug 12, 2021 -

Hart Nissan of NOVA responded

Ms. Phelps, Thank you for the time you spent discussing this situation with me. This is definitely not the way I want your service visit to go and I'd love the opportunity to make it right for you. Please let me know when I can get the appointment set to re-check your concerns and I'll make us available to your schedule. We really want to do what we can to make sure the vehicle is operating to your expectations. Thank you, JJ jj@hartnissan.com or 703.451.1970 ext. 1421

July 27, 2021

From start to finish I received great customer service that went beyond what I expected and thank you to your Rep. Mr. Steven for a great process to get my oil change for my car. More

by Ccannon572
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven for oil change
Jul 28, 2021 -

Hart Nissan of NOVA responded

Ccannon572, thank you for the wonderful review! We will be sure to share your kind words with Steven and look forward to seeing you again!

July 27, 2021

Hart Nissan did a great job getting our Pathfinder serviced, and our service representative, Chris Mitchell, was friendly and professional. We will continue to choose Hart Nissan for our servicing ne More

by darren.gorman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Hart Nissan of NOVA responded

darren.gorman, thank you for the 5-star review! We appreciate you taking the time to share about your experience with Chris and look forward to seeing you again!

July 26, 2021

Great customer service! I’d definitely recommend Hart Nissan. What more do I need to say? Christopher Mitchell is awesome! He provided excellent customer service. More

by meclove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Hart Nissan of NOVA responded

meclove, thank you for the wonderful review! We appreciate the recommendation and the kind words you have for Christopher! We will be sure to share with him, and look forward to seeing you again soon.

July 26, 2021

Since changing to hart Nissan the service has improved tremendously. They know walk you around your vehicle, showing what they will check/looking for. This is great so that you know what to expect in repa More

by justinkesler402
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 28, 2021 -

Hart Nissan of NOVA responded

justinkesler402, we certainly appreciate the kind words related to our service department. Thank you for taking the time to share with us. We look forward to seeing you again!

July 26, 2021

Very friendly and honest. But I’m very annoyed at all the surveys. This is the third one I do. Why wasn’t the first one enough. Just pay your employees fairly and don’t send me a million surveys. They did a More

by romero.13.laura
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steven from Service
Jul 28, 2021 -

Hart Nissan of NOVA responded

romero.13.laura, thank you for kind words. We understand there are surveys that we send out from our dealership and from Nissan North America directly. We do appreciate your feedback and will utilize this to better the business.

July 26, 2021

John was very very helpful. He explained what was needed and why. And they even found a nail in a tire that I had been having trouble with but hadn't mentioned to him. More

by ingramteam
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan "JJ" Johnson
Jul 28, 2021 -

Hart Nissan of NOVA responded

ingramteam, thank you for the 5-star review! We appreciate you taking the time to share about your experience with JJ and will be sure to share your feedback with him. We look forward to seeing you again!

July 16, 2021

Hasnae was Great!! She was intuitive to our needs and made the process mostly painless. The Hart team overall was Fantastic! We are recommending friends. More

by marcsnsf
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mo Alyawi, Hasnae Chibani
Jul 19, 2021 -

Hart Nissan of NOVA responded

marcsnsf, thank you for the kind words and recommendation! We appreciate the feedback regarding your experience with us.

July 07, 2021

This was the best car buying experience I have ever had. Every member of the team from start to finish was excellent. I walked in saw the car I wanted and walked out with exactly that. Five stars all around More

by scottschmidt1230
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Schmiech
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colan Williams
Jul 08, 2021 -

Hart Nissan of NOVA responded

scottschmidt1230, welcome to the Hart Nissan family and congratulations on your new Nissan! We appreciate you taking the time to share with us about your experience. We look forward to seeing you again and thank you for the wonderful review!

June 29, 2021

What can I say!! This Dealership and service Department is the BOMB! everyone is absolutely wonderful. The prices are reasonable, the staff is knowledgeable and always professional! Lance is an amazing sal More

by Shelby_quarles
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Colan Williams, Mo Alyawi, Joel Glamsch, Michael Neal, Kevin Palmer
Jul 02, 2021 -

Hart Nissan of NOVA responded

Shelby_quarles, thank you so much for the awesome review! We are so happy to have provided you with the customer service and satisfaction that you deserve! We look forward to seeing you again soon.