Hart Nissan of NOVA

I received my work completed in a timely manner. The gentleman, who handles my check-in has done an outstanding job for me. He made sure that I understood everything pertaining to the vehicle. He gave a gentleman, who handles my check-in has done an outstanding job for me. He made sure that I understood everything pertaining to the vehicle. He gave a notification when the vehicle is scheduled to return back. Service Advisor, Frederick Murray has done a wonderful job. More

Outstanding customer service form Chris and JJ.. Best prices for oil change, however wish coupon will come in email and I don't have to look for them on the internet. prices for oil change, however wish coupon will come in email and I don't have to look for them on the internet. More

Frederick helped me arrange my service and even though the technician was late, they came through on stellar early monday morning service of patching my tire. the technician was late, they came through on stellar early monday morning service of patching my tire. More

Lacking customer service on day of my appointment. Car not done when promised. Car parts not available when I was told they were in stock. not done when promised. Car parts not available when I was told they were in stock. More

Went in looking for the 2022 Pathfinder. They had one at their other location. Buying process was easy. Wes my salesman was honest, friendly & worked for what I wanted. Worked with Ed (the owner) for a deal their other location. Buying process was easy. Wes my salesman was honest, friendly & worked for what I wanted. Worked with Ed (the owner) for a deal & we came up with one. Bob was great in fiance. No pressure to buy unwanted things. They gave me a new car to take home till mine showed up the next day. Whole process was great! More

Arrived on time and waited about 10 minutes while various employees milled around, chatted, and generally ignored me. At one point, someone said, from a distance, 'be right with you'. Continued to wait. JJ c employees milled around, chatted, and generally ignored me. At one point, someone said, from a distance, 'be right with you'. Continued to wait. JJ came out eventually and was very informative during our initial conversation. I was told the service would take 45 minutes and that he'd call me when it was done. I waited in the lounge. An hour later I went back to his office, wondering what the status was, as it had been well over 45 minutes and I'd heard nothing. He said he was still waiting for a body shop to get back to him, which is fine, not his fault, but I would have preferred some communication, as I had an appointment to get to. JJ said he would send me the body shop contact info so I could follow up. 48 hours later and he has not done so. More

I have had three visits here and I found the work done really good and recommendations to be honest. Great customer service. My Only suggestion is that if the coffee machine could be cleaned? really good and recommendations to be honest. Great customer service. My Only suggestion is that if the coffee machine could be cleaned? More

Colan went above and beyond to make sure we got a car in our price range. The entire team was friendly and knowledgeable. We would recommend Hart Nissan to everyone. our price range. The entire team was friendly and knowledgeable. We would recommend Hart Nissan to everyone. More

Hart Nissan of Nova was awesome!!!! Colan, Jimi, Ayanna, Kevin and MO were great. This was a wonderful experience, thanks y'all! Colan was very knowledgeable about all the features of my new car. He took h Kevin and MO were great. This was a wonderful experience, thanks y'all! Colan was very knowledgeable about all the features of my new car. He took his time and made sure that I understood everthing about my car. I highly recommend Hart Nissan of Nova. They are the best and they really took great care of me in a timely manner!!!! More