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Hart Nissan of NOVA

Springfield, VA

4.8
420 Reviews
BUY SMART. OWN CONFIDENCE. Take all the things that make a Nissan a great vehicle - the style, the performance, the features. Add in the confidence of a thorough inspection, a CARFAX® Vehicle History ReportTM and a factory backed limited warranty and protection plan. Top it off with significant savings from new, without the concerns you'd find with a typical used car. When looking for service, maintenance, or repairs for your car, you want to bring it to someone you can trust. Hart Nissan's factory trained technicians will diagnose and repair your car correctly the first time. Trust the proven mechanics at our Nissan repair center to help you get the most out of your vehicle! Scheduled maintenance is the most important component to keeping an auto in prime condition. Our certified car repair specialists are here to keep your vehicle in top shape. We want to share the value of preventative maintenance with you so you don't get stuck down the road. We can also provide vehicle inspections. Stop by or call us today, we're your destination for auto repair in Virginia.
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6570 Amherst Ave

Springfield, VA

22150

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Showing 420 reviews

December 06, 2021

Will not go back to buy a car from there again! I felt the salesman Ben was just trying to put me in anything and than the car he showed had not even been inspected yet ! So it’s a no for me never again…t More

by PPLUMER94
Recommend Dealer
No
Employees Worked With
Bob Schmiech
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Hart Nissan of NOVA responded

hi Pplumer, I would like to apologize on behalf of Hart Nissan of Nova for this experience. We pride ourselves on providing the best customer service we possibly can to any and all customers who enter our threshold. I would love to have a better understanding of your experience and speak with you directly to work on a resolution. Please give me a call at your convenience at 703-451-1970 X1443. Thank you, Imani Marshe Owner Loyalty Manager

December 05, 2021

Chris, service tech, always makes my visit a good one. He makes sure to tell me what my vehicle needs. More

by ronlope14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 06, 2021 -

Hart Nissan of NOVA responded

Ron, We are very happy to hear Chris provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 04, 2021

Fast and good service. One problem, though. I called and asked how much it would cost me for an oil change and tire rotation. I was told that the tire rotation would be $25, and I got a coupon in your websi More

by algazio
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frederic Murray
December 02, 2021

They were very nice and helpful. Thanks. For everything. Very much appreciated. Any problems you’ll see me again More

by Cgreenests2007
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Simpelo, Gary Hull, Frederic Murray
Dec 03, 2021 -

Hart Nissan of NOVA responded

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate the opportunity to be of service! We look forward to seeing you again!

December 02, 2021

Service was prompt, explanations of work were thorough and work was performed as agreed to. Chris at Hart was top notch! More

by fburch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Mitchell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 03, 2021 -

Hart Nissan of NOVA responded

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate the opportunity to be of service! We look forward to seeing you again!

December 01, 2021

Unfortunately service is not at the level I have been a costumed from Nissan. Either they need more personnel, new management or more customer service training More

by mpramos1964
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
None
Dec 02, 2021 -

Hart Nissan of NOVA responded

hi Mpramos1964, thank you for your honest feedback. I would like to apologize on behalf of Hart Nisan of Nova if your experience with us was anything less than exceptional. I would love to get more information about your experience. At your convenience please give us a call at 703.451.1970. If it's not too late we would love the opportunity to listen and understand your complaint in hopes of doing all we can to earn your trust and business again. All the best, Imani Marshe Owner loyalty Manager

December 01, 2021

Fredric was a very helpful guy and an absolute great professional in what he does and in satisfaction to he’s customers great guy! More

by Patrickn23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Frederic Murray
Dec 03, 2021 -

Hart Nissan of NOVA responded

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate the opportunity to be of service! We look forward to seeing you again!

December 01, 2021

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by zug.georg
Recommend Dealer
Yes
Employees Worked With
Matt
Dec 03, 2021 -

Hart Nissan of NOVA responded

Thank you so much for taking the time to leave us a 5 star review! We truly appreciate the opportunity to be of service! We look forward to seeing you again!

November 30, 2021

It took a bit longer than I expected. However, it was a nice service after all. More

by Kforsell
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Sorry I can’t remember the name of the lady who helped me
Nov 30, 2021 -

Hart Nissan of NOVA responded

Thank you for taking the time to leave us a 5 star review! We truly appreciate it

November 30, 2021

Had a great experience. Thank you,Matt Liberty. I appreciate it! This was my first car service after buying my car this year. More

by GEORGINA.CUPP
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Johnathan "JJ" Johnson
Nov 30, 2021 -

Hart Nissan of NOVA responded

Thank you! We appreciate the opportunity to be of service. I will share your comments with Matt Liberty as well!

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