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Hart Nissan of NOVA

Springfield, VA

4.8
420 Reviews
BUY SMART. OWN CONFIDENCE. Take all the things that make a Nissan a great vehicle - the style, the performance, the features. Add in the confidence of a thorough inspection, a CARFAX® Vehicle History ReportTM and a factory backed limited warranty and protection plan. Top it off with significant savings from new, without the concerns you'd find with a typical used car. When looking for service, maintenance, or repairs for your car, you want to bring it to someone you can trust. Hart Nissan's factory trained technicians will diagnose and repair your car correctly the first time. Trust the proven mechanics at our Nissan repair center to help you get the most out of your vehicle! Scheduled maintenance is the most important component to keeping an auto in prime condition. Our certified car repair specialists are here to keep your vehicle in top shape. We want to share the value of preventative maintenance with you so you don't get stuck down the road. We can also provide vehicle inspections. Stop by or call us today, we're your destination for auto repair in Virginia.
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6570 Amherst Ave

Springfield, VA

22150

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Showing 420 reviews

February 24, 2022

The salesman was professional, courteous, and knowledgeable. He made me comfortable when asking questions and I did not feel pressured anytime doing the car buying process. I would recommend this More

by judy_clary
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Barnes
Feb 25, 2022 -

Hart Nissan of NOVA responded

Judy, thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

February 20, 2022

Hart Nissan of NOVA went above and beyond my expectations to meet and exceed my past experiences with other dealerships. More

by FNAPPLON
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Schmiech
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Pat , James Westbrooks II
Feb 20, 2022 -

Hart Nissan of NOVA responded

Congratulations on your new purchase! Thank you for taking the time to leave a five-star rating! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Hart Nissan of NOVA.

February 01, 2022

I was very satisfied. With Ben. The salesman I’ll always I was very satisfied. With Ben. The salesman I’ll always refer my friends and family to hart Nissan. More

by lansanadtoure
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben
Feb 01, 2022 -

Hart Nissan of NOVA responded

It's fantastic to hear that Ben provided you with great customer service while assisting you with your new purchase! We truly appreciate the opportunity to do business with you. Thanks for choosing Hart Nissan of NOVA!

January 22, 2022

Well I love this dealer because he gave me excellent attention during the process and saved me time. in addition to offering me the best selling prices! More

by MARTACALDERON76
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
María José Lazo
Jan 23, 2022 -

Hart Nissan of NOVA responded

Marta, Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Hart Nissan of NOVA.

January 20, 2022

Wonderful staff! I bought my care with ease—no hassle and worries. Everyone at Hart Nissan took care of my needs. Mr. Bob and Unice were accommodating throughout my process. More

by WELL-KONNECT
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bob Schmiech
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 20, 2022 -

Hart Nissan of NOVA responded

Thank you so much for your excellent review! We are so glad that Bob and our team had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

January 09, 2022

I had a very nice time, they were helpful, they knew exactly what I wanted. And also very respectful as well. More

by JKAMALA54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales Dept, Jaouad Chakir
Jan 09, 2022 -

Hart Nissan of NOVA responded

It's great to hear that we were able to get you exactly what you needed. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Hart Nissan of NOVA!

January 07, 2022

If there was a zero rating, I would give zero rating. I was told that the wind noise that goes in to the window cannot be repaired and there was nothing can be done about it.I just got my car three weeks a More

by beta_sigmava
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
One guy that sits on the corner of the building -looks like a big desk open office, James Westbrooks II
Jan 21, 2022 -

Hart Nissan of NOVA responded

We're sorry to hear about your experience, and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Imani Marsh imanimarshe@hartautogroup.com 571-489-8908

January 06, 2022

Was promised a refund of $2500 from work done and didnt get it and had to get a new car which is ok...but not what i really want More

by JORJEN1
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
James Westbrooks II, Gary Hull
January 02, 2022

It is clear the employees value their management team. Buying a car is such an arduous, traumatic experience, and no one likes to feel like they're being swindled or pushed. Franco was patient, kind, and More

by natalie.f.lewis
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco, I forgot the name of the gentleman who helped me with the payment, he was great.
Jan 03, 2022 -

Hart Nissan of NOVA responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear that Franco and our team delivered such a great experience! Congratulations on your first new car, Natalie! We hope you enjoy your purchase. Please let us know if we can be of any further assistance. We're always happy to help.

December 22, 2021

I always feel shorted, taken for granted of each time I’ve Taken my car in for service. They don’t listen, give the wrong estimate of time to completion, try to stiff me with doing an air filter change More

by cumminsjdoha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tore Up Cards
Jan 06, 2022 -

Hart Nissan of NOVA responded

Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Imani Marsh imanimarshe@hartautogroup.com 571-489-8908

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