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Victory Nissan of Mechanicsville

Mechanicsville, VA

4.7
1,994 Reviews

6564 Mechanicsville Turnpike

Mechanicsville, VA

23111

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Showing 1,994 reviews

April 22, 2025

They sold me a lemon and 3 months after I bought it for$30.000 there telling me I need a motor for it cause the engine Boggs it when I kick it into over drive but when I let off it drives fine so I put More

by Williamhandy535
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Not there anymore , Chris Brown
Apr 24, 2025 -

Victory Nissan of Mechanicsville responded

Dear William, we sincerely apologize for the experience you've had with your vehicle. We understand how frustrating this situation must be, especially after only a year of ownership. Your feedback is invaluable, and we would like to investigate this matter further to see if there’s anything we can do to assist you. Please reach out to us directly at megan.coe@victorynissan.com so we can address your concerns promptly and work towards a resolution. Thank you for bringing this to our attention.

April 02, 2025

We were very pleased with the service from Shaun Franck,he was so patient and curtious and during the time of the purchase we loved the way he kept us comfortable and in laughter,we loved that,gave More

by wilsonrosemary98
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shaun Franck
Apr 06, 2025 -

Victory Nissan of Mechanicsville responded

Thank you so much for your wonderful review! We're thrilled to hear that Shaun Franck provided you with such a positive and comfortable experience during your purchase. His patience, courtesy, and ability to create a lighthearted atmosphere truly make a difference. We appreciate your recommendation to family and friends, and we look forward to welcoming you back in the future!

December 12, 2024

Went outside the box and the dealership to satisfy my needs. Completely unexpected. Took care of my situation the same day. Very happy with this dealership and it service department particularly Megan. L More

by Visions4windows
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Megan
Dec 14, 2024 -

Victory Nissan of Mechanicsville responded

Mike, It was a pleasure working with you and getting things solved for you!! Thank you for your review!!! We look forward to seeing you again!!

November 27, 2024

JJ was courteous and knowledgeable. He explained everything very well. I didn’t have to wait very long. More

by muriel.mines
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Johnson
Nov 30, 2024 -

Victory Nissan of Mechanicsville responded

Thank you for this positive feedback! We are glad to hear JJ made your experience wonderful.

September 23, 2024

Took my Pathfinder in today for service and new tires. I have rarely, if ever have been served with such professional treatment. OUTSTANDING work TY. A real pro! I think the new name change thing is More

by Jimmy from Mechanicsville
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty Maxie
Sep 30, 2024 -

Victory Nissan of Mechanicsville responded

Hi Jimmy From Mechanicsville, thank you for taking the time to leave a review for us at Victory Nissan Of Mechanicsville. We're happy we could meet your expectations! Treasure Chandler Internet Manager/Owner Loyalty Manager Victory Nissan of Mechanicsville 804-215-1424 www.victorynissanmechanicsville.com

June 08, 2024

Great customer service Jess is the best would recommend you buy you next car there and ask for Jess More

by DoraExp72
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jessica DeLeon
Aug 17, 2024 -

Victory Nissan of Mechanicsville responded

Hi Doraexp72, thank you for taking the time to leave a review for us at Victory Nissan of Mechanicsville. We're happy we could meet your expectations! Jess is amazing and we don't know what we would do without her! If there is anything you need, please let me know! I would be more than happy to help in any way that I can! Treasure Chandler Internet Manager/Owner Loyalty Manager Victory Nissan of Mechanicsville 804-215-1424 www.victorynissanmechanicsville.com

June 06, 2024

My family has bought at least 5 cars from Chris! He is honest, friendly, caring and will help answer any and all questions. Our family has built a friendship on the trust and comfort that we have fe More

by Lvthesunshine
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Doug Compton, Kevin Anderson, Wil Brown, Chris Brown
Aug 17, 2024 -

Victory Nissan of Mechanicsville responded

Lvthesunshine, we're glad you had such a wonderful experience with us! Chris goes above and beyond, and we are happy to see him move up to Sales Manager! If there is anything we can do to help in the future, please let us know! Treasure Chandler Internet Manager/Owner Loyalty Manager Victory Nissan of Mechanicsville 804-215-1424 www.victorynissanmechanicsville.com

April 26, 2024

Do not trust anything they say Promised to "repair or replace" damage on $30,000 vehicle I purchased from dealership. Improved it but did not fix it as promised. Beware of the sales agreement that says More

by stepheneaton
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
No
Employees Worked With
Kevin Anderson, Chris Brown
May 02, 2024 -

Victory Nissan of Mechanicsville responded

Providing a positive experience is our top priority, Stephen, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more details, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story. Phil Englander phil@hartnissan.com 804-417-2590

April 22, 2024

Friendly, informative sales staff. Provided clear information for me to base my decision on. This is how car sales should be done. More

by mstreeter212
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Wil Brown
Apr 22, 2024 -

Victory Nissan of Mechanicsville responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

April 20, 2024

Fred is the BEST salesman! ! Professional, helpful, caring. He deserves a raise (& praise!) wonderful !! Excellent More

by Shjlag
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Margaret Gullins, Andrew Coffman, Phil Kuzniar, Fred Mgbenka
Apr 22, 2024 -

Victory Nissan of Mechanicsville responded

Thank you so much for your excellent review! We are so glad Fred had the opportunity to work with you and thrilled that you found your experience with us to be a positive one. Please don't hesitate to reach out if you need anything else.

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