Harry Robinson Sallisaw Ford - Service Center

Tony Moss was outstanding, and great to work with and took care of issue with vehicle immediately. The rest of the staff along with Joseph also top notch and kept me informed about vehicle daily. Im will took care of issue with vehicle immediately. The rest of the staff along with Joseph also top notch and kept me informed about vehicle daily. Im willing to drive 45 mins west to service vehicle, even though Randall Ford Service is 2 miles from my house. Randall Ford is "Terrible" to work with compared to HRSF crew! Keep up great service. More

Very poor customer service no callbacks or communication I had to call Amy time to find out about my vehicle that took 45 days for them to fix I had to call Amy time to find out about my vehicle that took 45 days for them to fix More

I have been using this service department for over three years now and they generally are friendly and accommodating. This last oil change was friendly and a good quick experience even though I had to wait years now and they generally are friendly and accommodating. This last oil change was friendly and a good quick experience even though I had to wait a little longer than usual for the appointment. More

Once your vehicle gets in to get serviced they are quick and efficient. The problem is getting an accurate appointment set up. Several times tried calling both parts and service and would get to a voicemail and efficient. The problem is getting an accurate appointment set up. Several times tried calling both parts and service and would get to a voicemail box that has not been set up or could not accept voicemails. My vehicle sit there one day and was not touched when I was informed that they could get it in before lunch. I know they’re expanding and working on this department I will continue to use them and hopefully Service only gets better as the upgrades and expansion happens in this department. More

Dealer was willing to help me with my RV issues, but cannot diagnose the issue. Change a part and checked me out to continue my journey. One hour down I 40, my engine overheated. cannot diagnose the issue. Change a part and checked me out to continue my journey. One hour down I 40, my engine overheated. More

Front desk is great. Mechanics though? Little debatable. Joseph and rocky, Super nice, and able to get me a lower price for the diagnostic after talking with them. But ev Mechanics though? Little debatable. Joseph and rocky, Super nice, and able to get me a lower price for the diagnostic after talking with them. But even getting charged for a basic diagnosis? The diagnostic price wasn’t ever discussed to begin with when first calling the dealership to have my car brought to them. Takes 2 min to plug a code reader in and figure it out. $170 for 2-5 min of your time? What a rip off. Now, when the tow truck was called, the tow truck driver insisted that he would load my car up on the truck. Instead the mechanic who was driving my car, decided to be an xxx and ramp it onto the truck and bent my bumper to a 90 degree angle and scraped it up the entire ramp. Causing my bumper to then pop off the clips that are holding it together. Not a single apology, just an oh well it happens. Super unprofessional. If that’s happening to my car, who else’s car is he driving round like that? Don’t ask me for his name, was too pissed to even ask and had to walk away before causing a scene at a dealership. And the fact that my mother and grandmother both witnessed this. Do better in the mechanics department👍🏻 It’s a xxxx show. More

Jasmine was extremely helpful and knowledgeable when we spoke over the phone. She was also very friendly. 10/10 for customer service. spoke over the phone. She was also very friendly. 10/10 for customer service. More

I have to have my truck for work and they have been courteous very good to get me in quick and fix the problem. Greatly Appreciated courteous very good to get me in quick and fix the problem. Greatly Appreciated More

Excellent! I will only buy a vehicle from David Buttery! If he can’t get you in a vehicle, it can’t be done! He’s awesome! I will only buy a vehicle from David Buttery! If he can’t get you in a vehicle, it can’t be done! He’s awesome! More