Harry Robinson Buick GMC
Fort Smith, AR
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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I came into the lot last week with Katlin and Creek , to get my truck appraised. They valued my truck very reasonably, I left very happy! Great customer service get my truck appraised. They valued my truck very reasonably, I left very happy! Great customer service More
Called and dealt with katlin in internet sales and Saralinna over the weekend. She had great customer service skills and was able to assist me with all questions I had. I’m not in the market just yet Saralinna over the weekend. She had great customer service skills and was able to assist me with all questions I had. I’m not in the market just yet and she was truly understanding. Will recommend Harry Robinson to everyone! More
We were pleased with our purchase of a used GMC Yukon. The process from finding the vehicle online, to a visit and purchase in person was efficient. I appreciate the dealership and our salesman, Johnny Du The process from finding the vehicle online, to a visit and purchase in person was efficient. I appreciate the dealership and our salesman, Johnny Durham working with us throughout the process including necessary followup. More
I just had the absolute WORST experience with Colton Montgomery the Service advisor from Harry Robinson Buick GMC. I came in yesterday to see what was wrong with my breaks. They had me wait an hour and Montgomery the Service advisor from Harry Robinson Buick GMC. I came in yesterday to see what was wrong with my breaks. They had me wait an hour and THEN told me it was a leak in an axle and it would take them about 2 hours to fix if I wanted it done.He said my warranty would cover $800 of it and I would hAve to end up paying about $200. I wasn’t able to get it done yesterday so I scheduled an appointment for today at 10 am to get it done. They had given me a timeframe of 2 hours. It is now 2:48in the afternoon and I am still here no updates or ANYTHING. Hunter Means comes out to update someone else about their car and doesn’t even acknowledge I’m sitting there. So I ask him how everything is going with my truck. He tells me he will go check and let me know. After waiting 30 min, I finally go and check on what’s Going on and he said he was finishing up the paperwork. He’s gonna tell me I have to pay $365.00 out of pocket! Idk what changed from yesterday but if it’s such a drastic change in price, they should have at LEAST given me an update or options or SOMETHING. Then I got to talk to Alexis Brown and she helped straighten everything out. I’m so happy she was there to help us with a very stressful situation More
Everyone that I worked with from sales to finance was awesome!! They made things very easy and it went smooth!! We will definitely be back! awesome!! They made things very easy and it went smooth!! We will definitely be back! More
Rodney Jackson and Adriana Burton made my buying experience so easy! Rodney and Adriana were extremely knowledgeable and answered all my questions quickly. All the people at Harry Robinson were so experience so easy! Rodney and Adriana were extremely knowledgeable and answered all my questions quickly. All the people at Harry Robinson were so nice, I would definitely recommend them. More
We were on our way to New Mexico from Georgia and my Buick Enclave started hopping along with my screen showing traction off. Despite my trying to turn it on, we still hopped along. Found Harry Robins Buick Enclave started hopping along with my screen showing traction off. Despite my trying to turn it on, we still hopped along. Found Harry Robinson Buick GMC. Was greeted quickly. Shown to the waiting room where snacks and coffee were provided. After about two hours of being worked in to an already filled schedule, Randy Jones came to give us the bad news. His face was sympathetic before he opened his mouth. We needed a new motor, something about a disabled piston and we would never make it to New Mexico. We trusted him immediately. He called Hertz and arranged for a rental similar to what we had. He had Tristan or similar name drive my husband and me to Hertz. The people in the service department helped us move all our baggage to the rental. He texted us several times to apprise us about the vehicle. I trusted him so much that I told him to see if we needed tires. He sent pictures of my tires to show me. We could have never asked for better treatment than we got at Harry Robinson’s. I was very happy also that I had purchased extended warranty when I purchased the vehicle. Harry Robinson is very fortunate to have Randy Jones representing him and his company. Kudos also to Colton Montgomery who was a pleasure to deal with regarding the financial aspect. More
Johnny Durham made the purchase of our Denali a breeze! His salesmanship is top notch!! Adrianna had exceptional knowledge of our new vehicle going over every feature step by step! I highly recommend these His salesmanship is top notch!! Adrianna had exceptional knowledge of our new vehicle going over every feature step by step! I highly recommend these two if your looking to purchase a new or used vehicle! You won’t be disappointed!! More
Everyone I dealt with was great. Johnny was such a pleasure to work with! He went above and beyond to get me into my dream car. pleasure to work with! He went above and beyond to get me into my dream car. More
Seth Hill has been a great help in purchasing my last two cars. I recommend him to everyone! Everyone at Harry Robinson has made my car buying process very enjoyable! cars. I recommend him to everyone! Everyone at Harry Robinson has made my car buying process very enjoyable! More