Harry Robinson Buick GMC
Fort Smith, AR
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Great place to buy a vehicle. Katrina Lamb helped us thru online and Chico Golzales showed us a vehicle we wanted and Adriana Burton showed us all the features of the vehicle. online and Chico Golzales showed us a vehicle we wanted and Adriana Burton showed us all the features of the vehicle. More
About 2 weeks ago I call and scheduled a repair on an issue that is common with my car. I have previously had it repaired but it is now doing the same thing again and has to be repaired again. When I arr issue that is common with my car. I have previously had it repaired but it is now doing the same thing again and has to be repaired again. When I arrived at 7:30 am they took my car back and shortly the service guy comes and tells me my car is no longer under warranty. I told him that I was pretty sure we had purchased an extended warranty (we had not purchased this vehicle at this dealership). He tells me he will look in my glove box for any information. He comes back and tells me he can't find anything. I begin to make calls. After a lot of run around because most places don't open until 9. I finally found my information, gave the company name and my contract number to the service guy. It was about 9:15 and I felt my repair was well on its way. At about 12 noon, he comes out to tell me my repair has been approved and they are hooking it up to find the piece that needs to be replaced. WAIT!! What!!! What were they doing from 9:15 to 12???? At 3:00 I go and ask if the repair will be completed today. He says yes they need about another hour. Most internet searches point out that this repair is about a 2 hour repair. At about 4;30 I am finally sent on my way. When I get to my car, I check my glove box....Guess what is right on top???Yes!! My extended warranty information. Why he couldn't find It I still don't know. What they did from 9 to 12, I still don't know. I do know that I spent 9 HOURS in the waiting room for a repair that should have taken 2 maybe 3..... More
Thank you so much Johnny Durham and Adriana Burton for helping me get my truck and showing me all the features. Everyone was so friendly and knowledgeable helping me get my truck and showing me all the features. Everyone was so friendly and knowledgeable More
The staff were all friendly and helpful and easy to work with. I appreciate salesmen who provide information, without being pushy. This was a good experience. with. I appreciate salesmen who provide information, without being pushy. This was a good experience. More
My wife and I just purchased a 2021 Buick Enclave from Harry Robinson. Our salesman was Rodney Jackson, who is the best I have ever dealt with. Honest and hard working! Adriana Burton made sure that we kn Harry Robinson. Our salesman was Rodney Jackson, who is the best I have ever dealt with. Honest and hard working! Adriana Burton made sure that we knew all the features in and out and answered all of our questions. These people are top notch and we will be back. A special thanks to Scott Durham for all that you did for us!! More
Misti worked all day to get my husband and I into a GMC Terrain that we were interested in and got us a great deal Terrain that we were interested in and got us a great deal More
The receptionist had greeted me & my sister very well. My sister recommended that specific dealership for me to purchase a vehicle. She recommended Derek Creekmore as the sales representative. I got to talk sister recommended that specific dealership for me to purchase a vehicle. She recommended Derek Creekmore as the sales representative. I got to talk to Adriana Burton which help me understand about the navigation and the Onstar application in the vehicle that purchased a 2013 Cadillac CTS. Also, thank you, Pam Thompson from Finance. The electronic document board is cool! Derek is a great multitasker. Thanks for helping getting this done. The facility was clean with refreshments available. Everyone were polite & respectful. More
Katlin, Adriana, and Chico made getting my new car such a breeze. I was able to text Katlin with any questions I had before I even went to get my car and she helped explain everything to me before I even sta breeze. I was able to text Katlin with any questions I had before I even went to get my car and she helped explain everything to me before I even started. Adriana was so nice and helpful with my Onstar and setting up a check up on my car ahead of time. Chico is really friendly and has helped me get not just one, but two vehicles. He made the process so easy and helped me pick what was right for me. Mike explained everything about my car and the finance side of things so well. He went over everything as many times as I needed and was such a great help in picking what was right for me. I will defiantly be back next time I get a car. More
Johnny Durham gave us a great trade-in value and only showed us what was in our budget. Very knowledgeable on each truck. Highly recommend! showed us what was in our budget. Very knowledgeable on each truck. Highly recommend! More
Chad Pickett and Adrianna Burton did a great job explaining the vehicle and it's features. There was no pressure to purchase the vehicle and dealership was easy to work with. explaining the vehicle and it's features. There was no pressure to purchase the vehicle and dealership was easy to work with. More