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Harry Robinson Buick GMC
Fort Smith, AR
2,825 Reviews
We are a New Buick & GMC dealer selling all makes and models of preowned vehicles. We also provide GM Certified Service, Parts & Accessories. We also have a full-service Body Shop working on all makes and models and accepts all insurance.
•Harry Robinson has the largest inventory of the premium brands Buick and GMC.
•We also have the largest Pre-Owned selection in the River Valley.
•We give you more in trade.
•All of the knowledgeable sales professionals have been thoroughly trained by GM on the products we offer.
•We score top in customer service both in sales & service. Remember service is a major part of the sale and for Harry Robinson it’s not just service, it’s certified service.
Call, E-mail or come by and see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,825 reviews
August 08, 2015
Bought a 2010 terrain had a bumping in the frount end Went back to dealership with engine noise they rebuilt the engine witch was great but picked it up and the vehicle still had noise in the front end . Went back to dealership with engine noise they rebuilt the engine witch was great but picked it up and the vehicle still had noise in the front end . Drove right back in and tould service and they said nothing found bad. Went to salesman and told him and he said we are dun no more repairs. More
by Jrbennett
Employees Worked With
August 08, 2015
Jerry Corley We love Jerry Corley. Great customer service! He made the sale process easy over the phone. When we got to the dealership their waiting room was amazi We love Jerry Corley. Great customer service! He made the sale process easy over the phone. When we got to the dealership their waiting room was amazing. I have an eleven year old and a four year old. There were train tables, board games, and video games to keep them entertained while we finished paperwork. Nice restroom facilities. Just a nice fluid process overall. Had to return a week later for a new water pump. They had a bay waiting when we got there and a nice SUV already cooled down and ready to go. More
by Bholla01
August 05, 2015
Purchace Thank you to James Durham who was my salesman he took of all my truck needs I bought from him 2 years ago that is why I came back I feel like was deal Thank you to James Durham who was my salesman he took of all my truck needs I bought from him 2 years ago that is why I came back I feel like was dealing with a friend. Also Mike in finance had everything done very fast! More
by Todm
July 31, 2015
Wonderful sales dept We have just bought our 5th car from Harry Robinson . Every time we go there everyone always takes care of our every needs and always making the best We have just bought our 5th car from Harry Robinson . Every time we go there everyone always takes care of our every needs and always making the best deal on our new car. Thanks to the sales crew for making our trade go so smooth. More
by Deanie
July 29, 2015
2006 Dodge Charger SRT8 Vatsana Phakdy was very helpful . Honestly the best sales person I have ever dealt with she was not pushy about buying a car she just made my experien Vatsana Phakdy was very helpful . Honestly the best sales person I have ever dealt with she was not pushy about buying a car she just made my experience at the dealership easy and enjoyable. The dealership itself, everyone seemed friendly and they listened to my needs. There were a few things that I wanted fixed on the car and they are taking care of every one of them. More
by jmitc03h
July 28, 2015
EXCELLANT YOUNG SALESMAN Drew went over and above in helping my mother with purchasing her new suv. I cant say enough about this salesman. Thank you Drew. You were truly a ble Drew went over and above in helping my mother with purchasing her new suv. I cant say enough about this salesman. Thank you Drew. You were truly a blessing. More
by tresa
Employees Worked With
Drew Waack
July 25, 2015
Right at home The sales team did great. Never did get to see Jerry face to face but Deanna stepped in and did great. Greeted me at the door which made me feel speci The sales team did great. Never did get to see Jerry face to face but Deanna stepped in and did great. Greeted me at the door which made me feel special. Jerry continues to be very helpful when assistance is needed. Thanks guys. More
by Keahgo141
Employees Worked With
Jerry Corley, Deanna Thronburg
July 24, 2015
The best body shop in town Caleb Allen was so helpful and friendly. This is the second time I have used Harry Robinson Auto Body they do the absolute best work. They go above an Caleb Allen was so helpful and friendly. This is the second time I have used Harry Robinson Auto Body they do the absolute best work. They go above and beyond everytime. They do flawless perfect work.i highly recommend them and have. The receptionist is very sweet as well. 5 Star service More
by Tess1234
Employees Worked With
Caleb Allen
July 23, 2015
Helpful, pleasant and friendly My overall experience at Harry Robinson was exceptional! The staff was welcoming and answered all my questions. My salesperson, Pam Thompson was frien My overall experience at Harry Robinson was exceptional! The staff was welcoming and answered all my questions. My salesperson, Pam Thompson was friendly and attentive to my needs and got me into a new Buick Encore at a super deal!!! I will highly recommend Harry Robinson to my friends and family and refer them to an exceptional salesperson, Pam Thompson who goes above and beyond for her customers. More
by mfreem
Employees Worked With
July 22, 2015
Great service Before coming to Harry Robinson me and my husband was very unsure about the possibility of us getting a car. But the experience that Derek showed us w Before coming to Harry Robinson me and my husband was very unsure about the possibility of us getting a car. But the experience that Derek showed us was one like we have never had before. Please if your ever in need of a car please visit Harry Robinson and ask for Derek you want be disappointed... More
by Neka97
