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Harry Robinson Buick GMC

Fort Smith, AR

4.8
2,826 Reviews
We are a New Buick & GMC dealer selling all makes and models of preowned vehicles. We also provide GM Certified Service, Parts & Accessories. We also have a full-service Body Shop working on all makes and models and accepts all insurance. •Harry Robinson has the largest inventory of the premium brands Buick and GMC. •We also have the largest Pre-Owned selection in the River Valley. •We give you more in trade. •All of the knowledgeable sales professionals have been thoroughly trained by GM on the products we offer. •We score top in customer service both in sales & service. Remember service is a major part of the sale and for Harry Robinson it’s not just service, it’s certified service. Call, E-mail or come by and see for yourself!
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6000 South 36th Street

Fort Smith, AR

72908

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Showing 2,826 reviews

February 28, 2023

Saralinna Wilson and Andrew Plank reached out to me first and got me informed on the vehicle i wanted. Johnny Durham and Adriana Burton were so helpful with my vehicle. He was so patient and friendly and sh More

by Tomandwandaclayton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saralinna Azis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Plank
February 20, 2023

Great service/sales until they get you to sign then after you sign and buy the Service is HORRIBLE you cannot even get people to call you back. After spending money on a new vehicle you would think that the More

by hop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joey Thomas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Harry Robinson Buick GMC responded

I apologize you have had a less-than-stellar experience purchasing your vehicle. Since there is no name or way for us to know who you are so that we can reach out, please call our customer experience manager, Alexis Brown at 479-646-8600. I touched base with her, Joey & Adriana and no one has reached out to us in regards to an issue with a GMC recently. I apologize, if you knew who you were, we would reach out. Please give Alexis a call so that we can make it right. Thank you,

February 15, 2023

Rodney Jackson, Andrew Plank and Adriana Burton were so helpful. I love my new truck. I highly recommend this dealership. More

by Ronniejames1940
Recommend Dealer
Yes
Employees Worked With
Adriana Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 13, 2023

Lizette Torres was wonderful, she listened to what I wanted and delivered!!! Adriana Burton was wonderful as well, she guided me through all the settings of my vehicle and helped set up everything! If More

by Emily Heavener
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lizette Torres
February 04, 2023

Great service! Excellent people! Especially Chris Wilson and Derek Creekmore! Always good business here with them! More

by zachvannaraj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Creekmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saralinna Azis
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2023

This is the second vehicle that I've purchased from Derek, and once again he went above and beyond to help us. He was very consistent. He got us the vehicle that we wanted for the right price. We were More

by Amber kinsworthy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Creekmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 03, 2023

Excellent experience with you all going above and beyond for my wife and I again More

by Justin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cathy Creekmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Pam Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Skip Hill
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Creekmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Hunter Means, Robert Nielson, Brandon Cormier, Andrew Plank
February 01, 2023

Harry Robinson has the friendliest staff from the service area to the sales persons. Harrison was very professional and knowledgeable. More

by TylerB
Recommend Dealer
Yes
Employees Worked With
Harrison Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 01, 2023

Big selection, friendly staff. I was just trying to get an idea of what was available in my price range and Harrison Hunter was very patient and informative. I will be going back t More

by GinaM
Recommend Dealer
Yes
Employees Worked With
Harrison Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 31, 2023

We stopped by the dealership to look at an Acadia and ended up driving one home. We were greeted by Eric Flores and he was really helpful and courteous. Told us everything we needed to know to make the d More

by marsha
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Pam Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
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