Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Harry Robinson Buick GMC
Fort Smith, AR
2,825 Reviews
We are a New Buick & GMC dealer selling all makes and models of preowned vehicles. We also provide GM Certified Service, Parts & Accessories. We also have a full-service Body Shop working on all makes and models and accepts all insurance.
•Harry Robinson has the largest inventory of the premium brands Buick and GMC.
•We also have the largest Pre-Owned selection in the River Valley.
•We give you more in trade.
•All of the knowledgeable sales professionals have been thoroughly trained by GM on the products we offer.
•We score top in customer service both in sales & service. Remember service is a major part of the sale and for Harry Robinson it’s not just service, it’s certified service.
Call, E-mail or come by and see for yourself!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 2,825 reviews
January 30, 2016
Excellent Salesman Came in there cause my wife was buying a car and we enjoyed her experience so much that I got into a Cadillac that I always wanted . It was a great s Came in there cause my wife was buying a car and we enjoyed her experience so much that I got into a Cadillac that I always wanted . It was a great sale Kyle listened and got us both where we needed to be . Overall Great Experience and we both will be returning in the future. More
by Heather25
January 29, 2016
Great Experience Blake and Mart made buying our new car really easy. I had not expected to act this quickly, but they worked a great deal that we could not resist. T Blake and Mart made buying our new car really easy. I had not expected to act this quickly, but they worked a great deal that we could not resist. The whole process was smooth, professional and friendly. Mike made the paperwork painless. We love the new car. More
by Glovesly
January 26, 2016
Great Friendly Staff I recently had to have my vehicle worked on, and the service department was so friendly and helpful. I appreciate the help I received and will defini I recently had to have my vehicle worked on, and the service department was so friendly and helpful. I appreciate the help I received and will definitely recommend to all my friends and family. They made a inconvenient experience, very enjoyable. Thanks Smitty for all your help!! More
by AleciaB
Employees Worked With
Chad "Smitty" Smith
January 26, 2016
very pleasant encounter Employees were good to deal with. Good place to shop. Price paid was reasonable and I'm happy with my new GMC pickup. I will return in the future. Employees were good to deal with. Good place to shop. Price paid was reasonable and I'm happy with my new GMC pickup. I will return in the future. More
by Mike
Employees Worked With
Deanna Thronburg
January 25, 2016
Jake dean in one word trustworthy Made my demands on what I needed to complete the deal on my wives new Cadillac for valentines day they met them and we closed the deal and now I am hu Made my demands on what I needed to complete the deal on my wives new Cadillac for valentines day they met them and we closed the deal and now I am husband of the year More
by car happy
Employees Worked With
Jack Dean
January 25, 2016
Attention and helpfulness of the Salesman Jack Dean listened to understand what we were looking for in a vehicle and gave us options to drive and tryout. When we decided on what we wanted he Jack Dean listened to understand what we were looking for in a vehicle and gave us options to drive and tryout. When we decided on what we wanted he worked to find us the right vehicle on the locator service. He then made the sales process smooth and fair. We did not know Jack before this purchase but would work with him again and would highly recommend him and the Harry Robinson Dealership More
by CindyLou
January 25, 2016
Great Sale Jerry was great to work with us, eager to show us every and any care we wanted. Kept a smile on the entire time, answered question and if didn't kno Jerry was great to work with us, eager to show us every and any care we wanted. Kept a smile on the entire time, answered question and if didn't know he found out. Wonderful experience!!! Thank you!! More
by doublerecracker
January 24, 2016
Great Experience Drew Waack is one of the best sales rep we have ever dealt with and we would recommend Harry Robinson and Drew to anyone looking for a new car. The Drew Waack is one of the best sales rep we have ever dealt with and we would recommend Harry Robinson and Drew to anyone looking for a new car. The process was very quick and efficient .Jon also made the car buying experience pleasant. More
by jww
January 24, 2016
USED VECHICLE PURCHASE Purchased a used Land Rover for my wife. The overall transaction was very smooth. My trade was fairly priced, and we were able to agree on a final num Purchased a used Land Rover for my wife. The overall transaction was very smooth. My trade was fairly priced, and we were able to agree on a final number without the normal numerous trips to the manager to "see if we can get this done" . More
by EXT2160
January 24, 2016
Go Anywhere else I bought a truck for $14,500 cash and found 6 months later it had previously been totaled. I was neverade aware title wasn't branded or anything. They I bought a truck for $14,500 cash and found 6 months later it had previously been totaled. I was neverade aware title wasn't branded or anything. They claimed not to know anything about it. I told them i would be fine with $11,000 cash since i had put 8,000 miles i thought that was fair. They agreed but told me i could only trade in. Which meant to get out of a vehicle that i overpaid for (because i did not know it was previously a total loss) i had to get a bank loan and finance a new one. Supposedly they had nothing in the $11,000 range. So now i have a vehicle payment i didn't want and i do not believe it is fair i should have been given cash so i could take my buisness to a more trust worthy dealership. I believe they are crooks and would never recommend them to anyone else.the best part is i seen my old truck one day and the guy who bought it told me he payed $15,000 and never made aware of it either. More
by Winn1987
