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Harry Robinson Buick GMC

Fort Smith, AR

4.8
2,827 Reviews
We are a New Buick & GMC dealer selling all makes and models of preowned vehicles. We also provide GM Certified Service, Parts & Accessories. We also have a full-service Body Shop working on all makes and models and accepts all insurance. •Harry Robinson has the largest inventory of the premium brands Buick and GMC. •We also have the largest Pre-Owned selection in the River Valley. •We give you more in trade. •All of the knowledgeable sales professionals have been thoroughly trained by GM on the products we offer. •We score top in customer service both in sales & service. Remember service is a major part of the sale and for Harry Robinson it’s not just service, it’s certified service. Call, E-mail or come by and see for yourself!
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6000 South 36th Street

Fort Smith, AR

72908

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Showing 2,827 reviews

July 27, 2016

I love Harry Robinson My whole family worked with Harry Robinson within the last month. We all had a really great experience while buying a new vehicle! James Durham was pr More

by Clolley1243
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2016

Mom of 3 My husband and I had the pleasure of working with Mart Hurst and Steve Hatwig. These 2 men are amazing individuals who work great as a team! We have More

by SkinnerMomof3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mart Hurst, Steve Hatwig
July 25, 2016

Great! Extremely friendly people. Very clean and definitely great customer service. Wide selection of vehicles and many people that would love to help out. D More

by Colby
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Hesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2016

Excellent Service I had a awesome experience and got a great deal. Thanks to Bryan for all of his help and great service. I recommend anyone looking for a new ride to s More

by ECarter01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Fuller
Jul 21, 2016 -

Harry Robinson Buick GMC responded

Thanks so much!

July 21, 2016

Excellent Service from Chad (Smitty) Smith and Reece! No hassle and the work they did was great, way higher than what I was expecting! They went above to meet my needs. Took the time to do the job right. More

by mark1876
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reece, Chad "Smitty" Smith
July 16, 2016

Great Experience i was in the market for a car for my college bound child and had done business with Harry Robinson in the past. I recently heard that Jerry Corley ha More

by Darvin Teague
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jerry Corley
Jul 20, 2016 -

Harry Robinson Buick GMC responded

Thank You!

July 14, 2016

GMC Terrain A+ Great experience. I would definitely recommend Bryan to anyone searching for a vehicle in the Fort Smith area. He was very helpful to me and my fa More

by Kwagner00
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan Fuller
Jul 20, 2016 -

Harry Robinson Buick GMC responded

That's great to hear! Thank you.

July 14, 2016

Steven always takes care of his customers We have done business with Steven and have bought several cars from him over the year. We can always trust that we are getting a good car and a fair More

by mar-kin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Hatwig
Jul 20, 2016 -

Harry Robinson Buick GMC responded

Thanks so much!

July 12, 2016

Very Poor Service and Rude to boot! Power steering electronic assist motor went out on our 2007 HHR. Researched online and found a recall/lifetime warranty GM implemented. Called GM cust More

by Took Advantage Of
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Don't Remember his name
Jul 20, 2016 -

Harry Robinson Buick GMC responded

Thank you for speaking with our service manager Jeremy about this issue. As Jeremy told you, we found that the HHR had a history code for the BCM not communicating with the power steering. It was an intermittent problem that was not current at the time we had it in the shop. The most logical diag would be to replace the BCM if it clearly showed a history code for non communication. In order to fix the problems the vehicle is having we have to start attacking the problem where the codes are showing malfunctions. We can't replace the power steering motor just because it has a special coverage, in fact, there's a high risk of the other service center you used being charged back by GM for that repair. Thank you for sharing your experience and for speaking with Jeremy. It's our intention to always do what's right and I appreciate your understanding.

July 11, 2016

1st Time Buick/GMC buyer Had the pleasure of working with Victor Magana on purchasing a Buick Enclave. Great experience for both my wife and myself. Very friendly and knowled More

by car guy jim47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Hesson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Magaña
Jul 20, 2016 -

Harry Robinson Buick GMC responded

Thank you! Enjoy your new Enclave.

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