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Harry Robinson Buick GMC

Fort Smith, AR

4.9
2,793 Reviews
We are a New Buick & GMC dealer selling all makes and models of preowned vehicles. We also provide GM Certified Service, Parts & Accessories. We also have a full-service Body Shop working on all makes and models and accepts all insurance. •Harry Robinson has the largest inventory of the premium brands Buick and GMC. •We also have the largest Pre-Owned selection in the River Valley. •We give you more in trade. •All of the knowledgeable sales professionals have been thoroughly trained by GM on the products we offer. •We score top in customer service both in sales & service. Remember service is a major part of the sale and for Harry Robinson it’s not just service, it’s certified service. Call, E-mail or come by and see for yourself!
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6000 South 36th Street

Fort Smith, AR

72908

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Showing 2,793 reviews

March 21, 2023

Went in to look at a car just didn't like it after I drove it he said hey we have one that would work great for you I said okay that's when the trouble started. The car wasn't even on the lot it was at More

by Scrappy32
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Alexis Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2023

We had a great experience at Harry Robinson. Johnny Durham helped us navigate thru the process and we couldn’t be happier. Adrianna Burton was very knowledgeable at explaining the car inside a More

by Kdposey77
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 16, 2023

Best dealership I’ve ever visited! Misti was the best salesperson I’ve had the pleasure of dealing with while purchasing a car. Adriana was very helpful while showing me new features. More

by JSGarrett
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adriana Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Misti Dodd
March 15, 2023

I recently had the pleasure of working with Lizette Torres while purchasing a car. She was the most patient salesperson ever and made me feel comfortable throughout the entire process. Her knowledge wa More

by taraburris64
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saralinna Azis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lizette Torres
March 01, 2023

Was referred to Harrison at Harry Robinson for a new truck. Super easy process. Everyone was very friendly and Joey was great! More

by Marty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joey Thomas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2023

I was happy with our service! Rodney was very helpful .They stayed late to help us get the vehicle we wanted and close to what I wanted to pay. More

by Carlap0126
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adriana Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 01, 2023

Harry Robsinon is great and has the largest selection in the area. Make sure to ask for Harrison he will take care of you! More

by shellyevans8686
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Archer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Harrison Hunter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chico Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
February 28, 2023

Saralinna Wilson and Andrew Plank reached out to me first and got me informed on the vehicle i wanted. Johnny Durham and Adriana Burton were so helpful with my vehicle. He was so patient and friendly and sh More

by Tomandwandaclayton
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Johnny Durham
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Saralinna Azis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Andrew Plank
February 20, 2023

Great service/sales until they get you to sign then after you sign and buy the Service is HORRIBLE you cannot even get people to call you back. After spending money on a new vehicle you would think that the More

by hop
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Joey Thomas
1.0
This rating includes all reviews, with more weight given to recent reviews.
Alexis Brown
1.0
This rating includes all reviews, with more weight given to recent reviews.
Adriana Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 20, 2023 -

Harry Robinson Buick GMC responded

I apologize you have had a less-than-stellar experience purchasing your vehicle. Since there is no name or way for us to know who you are so that we can reach out, please call our customer experience manager, Alexis Brown at 479-646-8600. I touched base with her, Joey & Adriana and no one has reached out to us in regards to an issue with a GMC recently. I apologize, if you knew who you were, we would reach out. Please give Alexis a call so that we can make it right. Thank you,

February 15, 2023

Rodney Jackson, Andrew Plank and Adriana Burton were so helpful. I love my new truck. I highly recommend this dealership. More

by Ronniejames1940
Recommend Dealer
Yes
Employees Worked With
Adriana Burton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rodney Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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