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Harry Robinson Buick GMC
Fort Smith, AR
2,789 Reviews
We are a New Buick & GMC dealer selling all makes and models of preowned vehicles. We also provide GM Certified Service, Parts & Accessories. We also have a full-service Body Shop working on all makes and models and accepts all insurance.
•Harry Robinson has the largest inventory of the premium brands Buick and GMC.
•We also have the largest Pre-Owned selection in the River Valley.
•We give you more in trade.
•All of the knowledgeable sales professionals have been thoroughly trained by GM on the products we offer.
•We score top in customer service both in sales & service. Remember service is a major part of the sale and for Harry Robinson it’s not just service, it’s certified service.
Call, E-mail or come by and see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,789 reviews
June 15, 2017
Pleasant Our salespeople was knowledgeable, courteous and professional. A pleasure to deal with. The young lady Alexis went over the features of the car very p Our salespeople was knowledgeable, courteous and professional. A pleasure to deal with. The young lady Alexis went over the features of the car very pleasant and knowledgeable More
by Carol sue moore
Employees Worked With
June 13, 2017
Awesome experience Excellent ratings across the board for all of the wonderful people who work at HARRY ROBINSON. Best car buying experience ever. Highly recommend them Excellent ratings across the board for all of the wonderful people who work at HARRY ROBINSON. Best car buying experience ever. Highly recommend them to all my friends More
by truckdriver42
June 12, 2017
Very Helpful I appreciate so much that Jerry listened to what I wanted and didn't waste my time trying to sell me something I didn't want! I found exactly what I I appreciate so much that Jerry listened to what I wanted and didn't waste my time trying to sell me something I didn't want! I found exactly what I was looking for and am very happy! Would definitely recommend to my family and friends! More
by tjonesok
Employees Worked With
Jerry Corley
June 09, 2017
Long story Last year around August I purchased a 2016 hail damaged Buick Lacrosse. Upon purchasing said vehicle I was lead to believe by the salesman Joey that I Last year around August I purchased a 2016 hail damaged Buick Lacrosse. Upon purchasing said vehicle I was lead to believe by the salesman Joey that I would be able to get the vehicle repaired if I was to wait around for another storm. Keep in mind I am from Michigan and I have never experienced a hailstorm before. Fast forward April 2017 there was another hailstorm which caused me to believe that I could call up my insurance company and get the damage repaired. From there I received my estimate and thought I was in great shape to get my vehicle repaired, only to find out from Mike(Great Guy) the manager at the Harry Robinson body shop that I might want to call my insurance company and make sure this is legal because I could find myself in legal trouble for insurance fraud. Called my insurance company & found out that Mike was absolutely correct. While Mike is a great guy & obviously honest, I can't say the same thing for the salesman I dealt with who goes by Joey. The salesman played on my ignorance concerning car buying, yet along a hail damaged vehicle. Now I'm stuck with a vehicle that I do not feel good about driving. Being that I am a criminal justice major scheduled to graduate in the Fall, a insurance fraud charge would perhaps hamper me from future employment. I am also a vet, so that would have ruin my chances of having a career in the future. More
by SgtJamesCrum
Employees Worked With
June 08, 2017
Quick and easy We had several must haves in order to get the vehicle we wanted and they did all of them. Also they were just fun to be around We had several must haves in order to get the vehicle we wanted and they did all of them. Also they were just fun to be around More
by Denali 14
June 08, 2017
Great experience! After having some financial woes in the past, big car dealerships intimidated me. James Durham eased my insecurities and made me feel like a normal pe After having some financial woes in the past, big car dealerships intimidated me. James Durham eased my insecurities and made me feel like a normal person that had just ran upon some bad luck in the past years. He took me by the hand and led me all the way to signing my papers on a brand new car!!!! I definitely will be forever grateful to James Durham and his team at Harry Robinson for leading me on one the best adventures I'm about to take with my new vehicle... Thank you James Durham!!!!!! More
by Jules
June 08, 2017
Very honest and worked hard for a good deal Steve is a great salesman! I appericate everythinf he done to help put us in our new eqnoix!! We love it!!! I hope this suv last me a long time Steve is a great salesman! I appericate everythinf he done to help put us in our new eqnoix!! We love it!!! I hope this suv last me a long time More
by Megan_04
Employees Worked With
Steve Hatwig
June 08, 2017
Jerry corley was excellent to deal with Jerry was very helpful and patient with us, he went the extra mile to make our experience as enjoyable as he could,We would send our friends or relat Jerry was very helpful and patient with us, he went the extra mile to make our experience as enjoyable as he could,We would send our friends or relatives' More
by happy happy
Employees Worked With
Jerry Corley
June 07, 2017
Excellent customer service Started online working with LJ. She is the main reason we decided to go to the dealership. She is easy to work with and very timely in responding! LJ Started online working with LJ. She is the main reason we decided to go to the dealership. She is easy to work with and very timely in responding! LJ introduced us to Steve Hateig, a sales associate. Steve was straightforward- not a lot of back and forth. The financing dept - John- answered all of our questions. Overall a good car buying experience. Doing our research online first helped as well. More
by dhoklahoma
June 03, 2017
Promises kept They kept there promises with no hassles. Great experience and helped get everything set up in my new Encore including the phone pairing. This was a They kept there promises with no hassles. Great experience and helped get everything set up in my new Encore including the phone pairing. This was a pleasant buying experience with Steve. More
by Mark
Employees Worked With
Steve Hatwig
