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Harry Robinson Buick GMC
Fort Smith, AR
2,825 Reviews
We are a New Buick & GMC dealer selling all makes and models of preowned vehicles. We also provide GM Certified Service, Parts & Accessories. We also have a full-service Body Shop working on all makes and models and accepts all insurance.
•Harry Robinson has the largest inventory of the premium brands Buick and GMC.
•We also have the largest Pre-Owned selection in the River Valley.
•We give you more in trade.
•All of the knowledgeable sales professionals have been thoroughly trained by GM on the products we offer.
•We score top in customer service both in sales & service. Remember service is a major part of the sale and for Harry Robinson it’s not just service, it’s certified service.
Call, E-mail or come by and see for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:30 AM - 6:00 PM
Sunday 12:00 PM - 5:00 PM
Service
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday 8:00 AM - 1:00 PM
Sunday Closed
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Showing 2,825 reviews
May 10, 2018
Great service Very Perfessional. And willing to do it ur way. Made my wife and me fill right at home. Very friendly and not pushy. Willing to work with me. Very Perfessional. And willing to do it ur way. Made my wife and me fill right at home. Very friendly and not pushy. Willing to work with me. More
by PARADISEHAIR2003
Verified CustomerEmployees Worked With
Tray Dixon
May 09, 2018
Quick service Well satisfied very courteous service writer Jeff Baxter if only the whole world would operate like this young man people would tear the doors down to Well satisfied very courteous service writer Jeff Baxter if only the whole world would operate like this young man people would tear the doors down to do business with them More
by md_faucher
Employees Worked With
Jeff Baxter
May 08, 2018
First NEW car! Sales Consultant, Johnny Durham, was a delight to work with. Everyone there worked so hard to make this happen for me and I am very grateful. I love m Sales Consultant, Johnny Durham, was a delight to work with. Everyone there worked so hard to make this happen for me and I am very grateful. I love my new car and big thanks to Adriana Burton for taking the time to show me how everything works!!! More
by JuliaAnneO
May 05, 2018
Outstanding service Jose was very helpful, he showed us around the shop. He got us in a nice, safe, reliable car. Jackie was very nice and helpful with the financing. Jose was very helpful, he showed us around the shop. He got us in a nice, safe, reliable car. Jackie was very nice and helpful with the financing. More
by MREDDIEMFGEE
Employees Worked With
Jackie Black, Jose Dabdub-Ocon
May 05, 2018
Satisfaction We was looking for a 4 wheel Drive in our budget Audry Kimberling got us into one. He was super helpful and we was in the perfect one within days. We was looking for a 4 wheel Drive in our budget Audry Kimberling got us into one. He was super helpful and we was in the perfect one within days. More
by APRILFIELDSMSA
Employees Worked With
Audry Kimberling
May 05, 2018
Clean cehicle For the last three times I brought my vehicle in, the vehicle is still dirty after the wash that is given. Just thought you should know. Thanks For the last three times I brought my vehicle in, the vehicle is still dirty after the wash that is given. Just thought you should know. Thanks More
by THOMAS.GOODIN
Employees Worked With
Mike Tisevich, Jeff Baxter
May 04, 2018
A bad experience We drove into the service area like you are required to .My wife and I both opened our truck doors to get out and steped down on tbe floor. We booth f We drove into the service area like you are required to .My wife and I both opened our truck doors to get out and steped down on tbe floor. We booth fell and hit the sid3 step om our truck and floor. That floor is very slick when its wet. Customers should not be required to dive in there when it is raning. That is a very unsafe floor. There was no wet floor sign out and no warimg the floor was slick. We booth hurt our left arms and and she hurt her lower back and I hurt mt mid back. We booth are very soar today. A service peronal came out and made a comment the reasom why my wife fell it because her shoes where wet and she replied because its raining outside. More
by Tina Golden
Employees Worked With
Jeff Baxter
May 03, 2018
Worked hard in the purchase of my new Buick . Thank you Everyone was great, questions were answered to my satisfaction. I have since returned to dealership for additional help . The only negative thought w Everyone was great, questions were answered to my satisfaction. I have since returned to dealership for additional help . The only negative thought would be I only had one color vehicle in stock to choose from so I did not have a color selection to choose from. More
by Mary1007
May 03, 2018
Thanks yall Thanks so much for getting me out from under a lemon. I love my new truck and fast friendly service Naisleth was very pleasant to deal with. Thanks so much for getting me out from under a lemon. I love my new truck and fast friendly service Naisleth was very pleasant to deal with. More
by JOSHANDA711
May 03, 2018
Great Customer Care from Randy’s Jones Randy was very helpful, he made sure I received the best deal & got everything done for me in a timely manner. I will definitely be back! Randy was very helpful, he made sure I received the best deal & got everything done for me in a timely manner. I will definitely be back! More
by shannon.maddy13
Employees Worked With
Randy Jones
