Harry Robinson Buick GMC

Initially I thought this was a great dealership until I had to deal with the other side which is service and customer relations management. Coming in I was under the impression that I had another free oil had to deal with the other side which is service and customer relations management. Coming in I was under the impression that I had another free oil change as my terrain is a 2024 when it was time to go I was met with $100 bill and being told my truck would be held hostage unless I could pay. Then I was talked to with a condescending tone by who I found out to be manager of service. She didn’t like that I expressed my feelings so when I brought up an issue with my new truck she refused to put in that service request and that issue has yet to be fixed. I did a review with gmc which led to Alexis customer relations manager calling me and saying she would get my refund for the oil change taken care of as well as my issue with my vehicle on the books and would return my call once it is handled at the end of the day at the most the following Monday well that was 3 weeks ago she still has not done what was agreed upon and refuses to answer my calls or return any voicemails requesting a call back!!! This is very disappointing I was never treated this way when I had my Honda and as much as I love my truck this experience alone has made me regret my choice to switch to a gmc vehicle. Customer service is what make or break a business and so far I have experienced horrific customer service. I definitely will not be sending anyone to them because I wouldn’t want anyone to endure the treatment that I have. Hopefully they do better in the future by all customers and potential customers! More

Chad Pickett and Adriana Burton were so nice. We weren’t going to buy today but he made it so easy. We weren’t going to buy today but he made it so easy. More

Harrison Hunter was very helpful with my first car buying experience. He was very patient and answered all my questions. Adriana Burton was also very helpful and helped set up my OnStar. experience. He was very patient and answered all my questions. Adriana Burton was also very helpful and helped set up my OnStar. More

Jon Schumacher Adriana Burton were very nice and very professional. Everything went well and they were very knowledgeable. professional. Everything went well and they were very knowledgeable. More

Derek Creekmore and Adriana Burton helped me with my purchase and setting all my features correctly. It was a nice experience. purchase and setting all my features correctly. It was a nice experience. More

Chico Gonzales and Aileen Rushton excellent service. Helped us get our second vehicle from them. Adriana Burton was excellent as well. Helped us get our second vehicle from them. Adriana Burton was excellent as well. More

Brent and Adriana helped me out with my new vehicle. Everyone was so sweet and professional. i will highly recommend this dealership to my friends and family. Everyone was so sweet and professional. i will highly recommend this dealership to my friends and family. More

Found the car I was looking for at an unbeatable deal! Thank you John for your hard work! Thank you John for your hard work! More

Marty is a great guy and I highly recommend shopping for your next vehicle at Harry Robinson Buick GMC and Sallisaw Ford. You will leave happy for sure!!!! your next vehicle at Harry Robinson Buick GMC and Sallisaw Ford. You will leave happy for sure!!!! More

Enjoy dealing with everyone at this dealership. Very friendly employees. We have used this dealership for a good 15 years and never experienced a problem. The service in all areas is so good that s Very friendly employees. We have used this dealership for a good 15 years and never experienced a problem. The service in all areas is so good that some of our family members are now using the same dealership. More