
Harry Browns GM
Faribault, MN
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 AM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 5:30 PM
Tuesday 7:00 AM - 5:30 PM
Wednesday 7:00 AM - 5:30 PM
Thursday 7:00 AM - 5:30 PM
Friday 7:00 AM - 5:30 AM
Saturday Closed
Sunday Closed
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For this to have been an excellent experience, I would have liked more information about the car than the carfax. Mike is working on getting me some maintence records from previous owners. In addition t have liked more information about the car than the carfax. Mike is working on getting me some maintence records from previous owners. In addition to that, the car clearly had some minor damage to the front that was repaired very well. I think for transparency and trust, that could have been disclosed. I still would have purchased the vehicle, I just want to know what I am buying. There are also some electrical and power side door issues that are well documented. Again, I am not afraid of the news, but it would be good to know how to prepare for future repair and costs. Finally,as a negotiation point, I would have felt some control over the pricing and felt better about the car had the price been lowered yet some more. It makes the customer feel like they really got a deal. I am sure your after sale support and help will be excellent. More
THE BEST DEALERSHIP SO FAR WE HAVE EXPERIENCED. WE HAVE TOLD OUR KIDS TO LOOK AT YOUR INVENTORY ALSO AND OTHER FRIENDS. WHEN WE WANT TO TRADE OUR PICKUP, WE WILL CERTAINLY USE THE INTERNET AND DRIVE TO F TOLD OUR KIDS TO LOOK AT YOUR INVENTORY ALSO AND OTHER FRIENDS. WHEN WE WANT TO TRADE OUR PICKUP, WE WILL CERTAINLY USE THE INTERNET AND DRIVE TO FARIBAULT. WE WERE TREATED SO WELL. YOU CERTAINLY CAN BE PROUD OF YOUR FAMILY OWNED BUSINESS. More
Josh was very friendly and courteous and easy to deal with. He responded quickly to my problem and my concerns and addressed them until I was satisfied. I was given a rental vehicle immediately once it with. He responded quickly to my problem and my concerns and addressed them until I was satisfied. I was given a rental vehicle immediately once it was known mine would not be available to use. He was very professional and I would gladly recommend Josh/Harry Browns to anyone. More
Great place to get a car - Dick was great to work with along with sales manager and always fun bullshitting with Greg . This part shouldn't bee this long. The best part was the price and the friendship du along with sales manager and always fun bullshitting with Greg . This part shouldn't bee this long. The best part was the price and the friendship duing the trading of the the two - everyone was wonderful to work with More
Kevin made every attempt to get answers to all our questions, helping us make a decision that would work for us. We had several employees ask if we needed help or were being helped. Everyone was ver questions, helping us make a decision that would work for us. We had several employees ask if we needed help or were being helped. Everyone was very freindly. I took care of my own financing but was offered more options several times by John, Dale, and Chad. Felt a little pressured to finance through their business because they felt they could save me money (getting a better rate) but I wanted to stay with my current bank and didn't want my credit info exchanged with a bunch of financial institutions. Found a couple things not in proper working order after taking the van home and brought it back for repairs with no extra charge to us. It was nice that they stood behind their certified used vehicle. We will definately go back to this dealership when in need of a new/used vehicle. More
WE have purchased six new veicals in the past two years and have found the service and price to be good. They have been very good at getting back to us on questions, and concerns that we have and have alwa and have found the service and price to be good. They have been very good at getting back to us on questions, and concerns that we have and have always anwered any concerns.It has been a pleasue to do business and will be contacting you next spring on our next trade. Thank You John Krohn More
Dave kept an eye out on specials for us and knew what out "must haves" were. love the new van. The staff from financial to sales were very friendly and helpful. When Dave was out helping another client at l "must haves" were. love the new van. The staff from financial to sales were very friendly and helpful. When Dave was out helping another client at least three or four other people asked if they could get us anything. More
Dear Harry Brown's Were it not for a few family crises Dear Harry Brown's Were it not for a few family crises and a death, we would have written sooner. It was most fun buying a car from you. You had th Dear Harry Brown's Were it not for a few family crises and a death, we would have written sooner. It was most fun buying a car from you. You had the deal we were looking for and you made signing painless. Thank you all for a great day...We felt like celebrities when we were leaving. We did appreciate the mug with the chocolates and Bill loves the ball cap! He is saving is for dress occasions. We can't wait to come in for the first oil change. Thanks again for the great service and the fun day. We also love the Minivan. Bill and Sheila Hanley More
no pressure - encouraging welcoming happy helpful no pressure - encouraging welcoming happy helpful knowledgeable not condescending caring trusting above are adjectives describing Harry Br no pressure - encouraging welcoming happy helpful knowledgeable not condescending caring trusting above are adjectives describing Harry Brown's representatives I dealt with during the purchase of our "new" (to us) Vibe. They put me at ease to shop, buy or not, and try to make a deal my thanks to them If I were to be in the market for another vehicle tomorrow, I would go to Harry Brown's and start by talking with Dave Wilson and his associates. During my return visit for a minor warranty repair, it was discovered another item was needed and it was taken care of without any hint of trying to get out of it. Besides, I was given a ride home (10-12 miles) because it was goint to take longer than first anticipated. Was also offered a ride back again. My experience buying our new vehicle was the best I have every had during such a purchase. (Being 64, there have been quite a few such purchases) I appreciate that. More
Scott stuck with us and got the answers we needed. I hate being required to write an essay of minimum length for this survey; it shouldn't be necessary. We spent the majority of two Saturdays shopping hate being required to write an essay of minimum length for this survey; it shouldn't be necessary. We spent the majority of two Saturdays shopping for a vehicle. We were ready to purchase after the first, but found out that one of the options was not included on the vehicle we were going to buy. It took several hours before we found out that the option could be easily added. More