Harry Browns GM

Have sent my wife to the dealership 3 different times to obtain service work on vehicles that I have not purchased from them as we live in Northern, WI, but work in area. She does not understand the mechan obtain service work on vehicles that I have not purchased from them as we live in Northern, WI, but work in area. She does not understand the mechanics of a car in the least, but they gave great service and kept her up to date as the repairs progressed. Brad and Josh are always friendly and take the time to answer her questions....not the experience with other dealerships. More

I seldom rate anyone great. There is always room for growth. We have purchased a few cars from the dealership and come back each time. We have dealt with finance before and he was very pushy but is no l growth. We have purchased a few cars from the dealership and come back each time. We have dealt with finance before and he was very pushy but is no longer there. I am the one that dickers with the price and want the best price I can get. If you don't give me what I want I have no problem walking out and buying elsewhere. I can be a hard nose person to deal with but Kevin is one to handle that! More

The day we walked into Harry Browns we were greeted by some friendly people.They introduced themselves and asked if I was looking for someone in particular and I said Dick Jenson. Dick and me and my wife some friendly people.They introduced themselves and asked if I was looking for someone in particular and I said Dick Jenson. Dick and me and my wife talked about the 2010 colorado which he had warming up in the lot so we could take it for a test drive.I gave him the keys for my pickup went for a drive came back. We sat down and talked about how we could do this and after some negotations the colorado was mine.Went to pick it up the following tuesday and it really looked sharp. Closed on it with Dale Covington who was also a very nice person and we were out the door. I will recommend this dealership to anyone I know looking for a car. Dennis Kelm More

Enjoyed my experience with Harry Browns and would recommend their dealership to everyone. The salespeople and fiance people were easy to deal with and very up front with their services. I have been p recommend their dealership to everyone. The salespeople and fiance people were easy to deal with and very up front with their services. I have been purchasing vehicles from Harry Browns since I was 18 and I will return again. More

The employees of Harry Brown's went out and found the vehicle we wanted. Bob Ford made sure we knew how to operate all the options the Acadia offered. I love the vehicle and the dealership was wonderful vehicle we wanted. Bob Ford made sure we knew how to operate all the options the Acadia offered. I love the vehicle and the dealership was wonderful to work with. Looking forward to receiving the free oil change to be able to evaluate the service department. More

Scott was a very knowledgeable salesmen and took the time to show us the vehicles we were interested in. He explained the features of the vehicles and gave us the time and support needed to make our decisio to show us the vehicles we were interested in. He explained the features of the vehicles and gave us the time and support needed to make our decision. Its a friendly and welcoming environment and they did there best to make sure are needs were taken care of and we were satisfied. More

Why I gave the rating I gave? Why not??? My son bought an Envoy from the same salesperson a few years ago and he thought highly of him so he was the first choice. Of course it helped that the dealership an Envoy from the same salesperson a few years ago and he thought highly of him so he was the first choice. Of course it helped that the dealership had the exact vehicle that I wanted. we will definitely call them in the future when we are ready for a new vehicle. And again our first choice will be Steve again. But honestly we also talked to he guy in the accessory department and the business manager and they are all helpful and friendly. More

Overall experience was good, but not great. When I requested an online trade in quote, not only was I not provided with a value but was contacted by means other than the preferred method selected. If requested an online trade in quote, not only was I not provided with a value but was contacted by means other than the preferred method selected. If additional information or another contact method is required to obtain a trade in estimate, why offer it online. When I arrived to pick up my new vehicle, its second set of keys could not be located and the aftermarket floor mats purchased with the vehicle had been removed and sold to another customer. Now I must return to have the second keyless entry remote programmed and to obtain the floor mats purchased with the vehicle. Not a huge deal but an inconvenience as I am not close to the dealership. Price was good but not great. The vehicle was advertised at one price on the dealership website but was several thousand more when I visited the next day, apparently due to a mistake. The internet price was not honored. Furthermore, I was not given even the average trade in value for my vehicle. The reasons for my purchase were possession of the vehicle I was interested in, year end factory rebates, and friendly and cooperative staff. Everyone at the dealership has been very helpful and I am very satisfied with my new vehicle! More

I just traveled from Nevada to purchase a previously owned truck from Harry Brown’s Family of Dealerships and would highly recommend them. They treated me with honesty and professionalism every step of owned truck from Harry Brown’s Family of Dealerships and would highly recommend them. They treated me with honesty and professionalism every step of the purchase process. I had an issue with one of the tires the General Sales Manager took care of to my satisfaction within seconds. This is a first class dealership that will treat you with respect, honestly and professionalism. They will treat you right! More

Overall pleasant experience. Price for vehicle with rebates was good. John and Steve did a nice job tracking down the truck I wanted...ultimately we couldn't find the white one, but I'm happy with th rebates was good. John and Steve did a nice job tracking down the truck I wanted...ultimately we couldn't find the white one, but I'm happy with the black. I'm also having some custom accesories added to my truck and Luke has been very helpful in that regard. Chad also had everything ready for us when we came in to finalize everything...made it quick. The only negative comment I have is I had an opportunity to sell my vehicle on my own rather than trading, but you wanted mine as part of the deal. This was a loss of $3500 for me. I should have probably posted it for sale earlier. Oh well. Other than that, I'm very happy with my purchase and dealings with your team. More