Harry Browns GM

Scott did a great job helping me find a car. It was a fast turnaround and he and the staff were able to help me find a car to fit my needs. fast turnaround and he and the staff were able to help me find a car to fit my needs. More

My husband and I have been looking around for a number of days, for a new economical car. We had been to three other dealerships and at the first two, we were not even acknowledged by any sales staff for at days, for a new economical car. We had been to three other dealerships and at the first two, we were not even acknowledged by any sales staff for at least 20 minutes. We had looked through all the new vehicles and were moving on to the used ones before anyone even said 'hello' to us. At Harry Browns in Faribault, my husband pulled into the parking lot and before he even parked the vehicle, a sales staff member was there just saying "hello" and if we had been working with a staff member or not (so he could go and find that staff member for us if we were working with someone else). Dave Wilson is a very enjoyable, honest salesperson. Whatever question I or my husband had, he answered it with all the sincerity and honesty he had. The finance department was very smooth. We will definitely be sending others to Harry Browns for service. Thoroughly enjoyed our experience with Dave and the whole Harry Browns team. More

Excellent service from the moment we set foot on the lot. Absolutely, no pressure and we were treated as if we were the only customers in the entire dealership, even though it was busy. Everyone; from the Absolutely, no pressure and we were treated as if we were the only customers in the entire dealership, even though it was busy. Everyone; from the salesman, financing manager, accessories manager down to the delivery drivers, treated us with respect and worked with our schedule. We were asked where we would be getting our vehicle serviced where we first started the paperwork on the purchase of this vehicle. We had said we would go in the area we work and live. After the paperwork was done and the salesman took the extra time to go though the entire set up of the vehicle. We discussed the fact we wished the dealership was closer. While working with the accessories department every attempt was made to do things at our convenience and we were updated along the way. It is because of all of these things we have decided to have our vehicle serviced at Harry Browns also. More

Had a great experience buying our new van. Everyone was very helpful and easy to work with (even stayed late to get all our stuff together). Also they have a really nice kids room where the kids could pl very helpful and easy to work with (even stayed late to get all our stuff together). Also they have a really nice kids room where the kids could play and eat popcorn :) More

My son-in-law found the car we purchased on the internet. I looked at it and liked the options, so I sent in a request for more information. I started emailing with Mike and then Don and I made an appointm I looked at it and liked the options, so I sent in a request for more information. I started emailing with Mike and then Don and I made an appointment with Mike to see the car. We have old cars and have not purchased a car in almost 12 years. Mike answered all our questions and if he did not know the answer, he told us that and would find out. We really liked the fact that he did not make up answers. We also did not feel like we like the dealership and how everyone was so friendly and not pushy. It was a very comfortable experience. We were also happy with Heidi in financing. She was very friendly and it was late at night when we were signing all the papers. I would not have wanted to answer a survey at that time. There is too much to think about, just buying a car, adding a few options and such, that the survey would have been one more thing, we would not have wanted to do. I have already told a few friends that it is worth the drive to go there. We got a great car and are very happy. More

I drove from the Sioux City, Iowa area which was almost 4.5 hours to purchase a new Chevy 1500 from your dealership. I have purchased 5 new trucks in the last 7 years and my experience at Harry Brown's was 4.5 hours to purchase a new Chevy 1500 from your dealership. I have purchased 5 new trucks in the last 7 years and my experience at Harry Brown's was excellent. I found the truck I wanted on Autotrader.com and had it not been for your Internet advertisements and Brandon Vance responding to my requests, I would have not discovered your dealership. More

We have purchased a number of vehicles from Harry Browns and our experiences have always been favorable. Recently we were in the market for a new Chevy Equinox and began our search for a vehicle in the Twi and our experiences have always been favorable. Recently we were in the market for a new Chevy Equinox and began our search for a vehicle in the Twin Cities. Our experiences with sales professionals in the metro has been less than favorable. Once they have your name and phone number, the sales calls continue multiple times throughout the day, not to mention the pressure we received to purchase from “the managers” was unbearable. So, after locating our vehicle of choice at another dealership, we went to Harry Browns to see if they could get us a similar vehicle. Mike Arndt greeted us when we drove on the lot and provided us with excellent service from start to finish. He was able to answer all of our questions and get our vehicle of choice. What I appreciated most about Mike was the fact that he asked us early on about our preferred method of communication and suggested email as an option which was a fantastic alternative to the high pressure and redundant phone calls! Our recent experience with Harry Browns further validates why it pays to stay local and purchase from a home town dealer. We will definitely be back and ask Mike to help us with the purchase of our future vehicles. More

I enjoyed working with Steve while purchasing my new crossover. He was attentive to my question had and explained every thing very thoughly. Thanks Steve crossover. He was attentive to my question had and explained every thing very thoughly. Thanks Steve More

The sales and finance team (Mike Hruby, Heidi and Dale C.) were all very professional, courteous and helpful. They made buying and financing my car a pleasant experience. Great personal service ... excee C.) were all very professional, courteous and helpful. They made buying and financing my car a pleasant experience. Great personal service ... exceeded my expectations! More

Thanks Brandon for the great find on my car! I needed a small car to drive to work- the Chevy Cobalt is perfect! It needed the tires aligned but you took care of it at no cost to me! Everyone was super fri small car to drive to work- the Chevy Cobalt is perfect! It needed the tires aligned but you took care of it at no cost to me! Everyone was super friendly and always putting me first. Thank you! More