Harry Brown's Family Automotive

Excellent! Randy made sure there was no pressure and was not pushy! Any car I wanted to look at he was willing to help and answered any questions I had! He made Randy made sure there was no pressure and was not pushy! Any car I wanted to look at he was willing to help and answered any questions I had! He made buying a car fun again instead of a chore. I recommend him to anyone. I will be going back for my next vehicle. I even got to meet Harry Brown himself who shook my hand congratulating me with my new car and for choosing his dealership! More

excellent Awesome ?? experience for first time buying a vehicle ?? at a very decent price. The reps I delt with were Bob Ford &Dale Covington I bought a 2014 Awesome ?? experience for first time buying a vehicle ?? at a very decent price. The reps I delt with were Bob Ford &Dale Covington I bought a 2014 Chrysler town and country touring More

Excellent buying and first service experience. I purchased a 2014 certified preowned Buick Enclave 4 months ago and had the first service performed on it last week. Both experiences were very good I purchased a 2014 certified preowned Buick Enclave 4 months ago and had the first service performed on it last week. Both experiences were very good. The employees were friendly and professional and seemed truly concerned about good customer service. The dealership followed up with me after both experiences with thank you notes and surveys. There was no high pressure and nobody tried to sell me more than I wanted or needed. I would definitely recommend this dealership. More

Great Experience Friendly Experienced Service! Will definitely recommend the dealership. Had to find a car real fast and they had an excellent website to research pr Friendly Experienced Service! Will definitely recommend the dealership. Had to find a car real fast and they had an excellent website to research prior to finding a car. More

Everyone was very easy to work with. I would buy another vehicle from them again and also recommend them to anyone looking to buy a vehicle. vehicle from them again and also recommend them to anyone looking to buy a vehicle. More

My Husband and I were very pleased with the service we recieved at Harry Brown's. We both would highly recommend going there. They were very helpful with questions we had and was able to find the answers recieved at Harry Brown's. We both would highly recommend going there. They were very helpful with questions we had and was able to find the answers promptly. More

My husband and I decided to trade in our Chevy S-10 due to our changing needs. We started to look for a PT Cruiser. We attended Harry Brown’s Family Automotive Annual Labor Day sale at the Rice County Fa to our changing needs. We started to look for a PT Cruiser. We attended Harry Brown’s Family Automotive Annual Labor Day sale at the Rice County Fairgrounds. That’s where we met Scott Proechel. He greeted us with a friendly smile and asked if he could help us. Scott listened carefully as we told him about our changing needs, and that we were interested in the PT Cruiser. Scott took initiative and arranged a test drive for us. Afterwards, he invited us to have a seat under the outdoor tent while our S-10 was being evaluated. Even with all the heat and humidity, Scott maintained his enthusiasm while he worked on some numbers for us. We left the fairgrounds that afternoon with helpful information and a positive experience. We have not always left auto dealerships with a positive experience. One time we were practically “invisible” despite our pre-arranged “appointment”. Another dealership neither listened to nor took time to understand our needs. Harry Brown’s shames them in comparison! Scott Proechel immediately followed up with us and established communications between us and management. Scott relayed information well, and kept us informed at all times. When we were ready to sign papers, Scott introduced us to Dale Covington who with some humorous stories created a relaxed but professional atmosphere, and led us through the paperwork step by step. I hope both Dale and Scott remember the big smile on my face when I had the keys to the PT Cruiser in my hand! More

Super experience! I worked with Mike Arndt and Dave Wilson on a new car purchase and they were both very knowledgeable, friendly, professional and above all, ethical. They made what can be a stressful Wilson on a new car purchase and they were both very knowledgeable, friendly, professional and above all, ethical. They made what can be a stressful experience, pleasurable. Heidi Thompson-Groves deserves the same accolades along with Jon Speckhals and the Brown Family. I will also extend my kudos to the service department, specifically Roger Jerrow, for their quick response to a small maintenance issue I experience shortly after my purchase. Well done Harry Brown's!! More

Mike Arndt was a great, low-pressure salesman. He went above and beyond our needs when buying the truck. He worked with us on a price that would fit our budget and gave me an excellent trade it value on above and beyond our needs when buying the truck. He worked with us on a price that would fit our budget and gave me an excellent trade it value on my truck. I will definitely do business here again and will recommend Harry Brown's to all my friends! More

Bought a new 2012 GMC Acadia Denali. Our reps were Bob Ford and Greg Brown. Both did an excellent job getting us into the car we wanted. We have purchased 6 vehicles, that I can thing of, from Harry Bro Ford and Greg Brown. Both did an excellent job getting us into the car we wanted. We have purchased 6 vehicles, that I can thing of, from Harry Brown's and will continue to return for the one after this. Great staff and personal service. Never rushed or pushed into a sale. The entire experience was great. More