Harry Brown's Family Automotive

It was a good experience. Our sales person Mike Hruby is a very plesant person to deal with. He does an excellent job of showing you9 what you want. This is the second new vehicle we purchased with Mike b a very plesant person to deal with. He does an excellent job of showing you9 what you want. This is the second new vehicle we purchased with Mike being the sales person. More

Got really good Trade-In Value (for my Chrysler) + Dealer Incentives (for my New Chrysler Town & Country) Staff was helpful and answered all the questions I had. Eventhough they didn't have the Chrysler wit Incentives (for my New Chrysler Town & Country) Staff was helpful and answered all the questions I had. Eventhough they didn't have the Chrysler with the options I was looking for they got me one with dealer trades. Thanks More

Great to work with, found the vehicle on the internet and Mike gave me a great description and all the info needed that I was comfortable driving the 3 hours to purchase it. Mike gave me a great description and all the info needed that I was comfortable driving the 3 hours to purchase it. More

My wife and I worked with Carson on the purchase of a 2012 Equinox. He was very professional, friendly, informative, and most importantly, not pushy in the least. I appreciate when I get treated like a 2012 Equinox. He was very professional, friendly, informative, and most importantly, not pushy in the least. I appreciate when I get treated like an adult when looking for a vehicle. Once the deal was agreed upon, Heidi got involved and explained the finance options available to us. It was a pretty efficient process. Both of these dealer representatives did a great job. My only minor issue is that I'm not used to being offered a multi-thousand dollar extended warranty right near the close of the paperwork. It just seemed like an up-sell that I wasn't ready for. I wonder if there is a better time to offer it. Having said that, I'd have no problem working with Harry Browns in the future. More

Great dealership, Mike is a wonderful salesman and will continue buying cars from Harry Browns. Financing department was ok, I was a little disappointed with there friendliness continue buying cars from Harry Browns. Financing department was ok, I was a little disappointed with there friendliness More

Brandon and Dale both made looking for and purchasing my 2007 Mazda5 a wonderful experience in shopping for used vehicles. They were very friendly and really showed the "Family" in the name. We will surely 2007 Mazda5 a wonderful experience in shopping for used vehicles. They were very friendly and really showed the "Family" in the name. We will surely be back when the time comes to purchase again. More

My wife stated that she thought it was the "best car buying experience" we ever had! Communications were great, no pressure, nothing but help and service directed at satisfying our needs and interests! buying experience" we ever had! Communications were great, no pressure, nothing but help and service directed at satisfying our needs and interests! Thanks to Woody & Dale! John & Deb Hoefs More

This is the third vehicle I have worked with Woody to purchase from Harry Browns and each experience has been outstanding. Between my wife and I one of us is getting a different vehicle about every 2 yea purchase from Harry Browns and each experience has been outstanding. Between my wife and I one of us is getting a different vehicle about every 2 years. More

I saw the car I purchased on Cars.com and immediately emailed Woody to find out more about it. I have never met Woody before and after talking with him for just a short period of time I knew he was defin emailed Woody to find out more about it. I have never met Woody before and after talking with him for just a short period of time I knew he was definitely worth dealing with. He was honest and up front with me at the beginning. He told me everything possible about the car and explained everything in detail. I then proceeded to tell him I lived 400 miles away and that didn't change anything, he never retracted anything he told me previously. I knew then that was going to be my car and I had a sales person on the other end of the phone that was going to earn my business. I arrived to test drive the car on a Saturday at 4:30, just a half hour before the dealership was ready to close. Woody and I took the car for a test drive, I told him I was sorry for arriving so late and he said no problem at all. We got back to the dealership 10 minutes before closing. Woody asked me what I thought and I said I will definitely take the car. I told Woody I can come back and purchase it another time so they could all get home to their families. Woody said no, we will stay around until the purchase was complete. I was shocked, Woody, Dale Covington and Mike Arndt all stayed around until everything was complete, not to mention the guys stayed in detail and recleaned the car for me. This was the best experience I have ever had purchasing a car. When we got done with everything and the keys were handed to me Woody and I were standing by the door talking, by then it was 6:00, an hour after closing time. A couple drove up and came walking to the door, I then told Woody thanks for everything and was walking out, Woody asked the people what they needed and let them into the dealership. That is unheard of. Woody knows the value of customer service and should be rewarded for that. I spent less than $10,000 on my used car and I was treated like I spent $50,000. My hat goes off to Woody and the whole staff working at Harry Brown's. I will never forget the great experience I had dealing with Woody and I will definitely be purchasing my next vehicle from Harry Brown's in the future. Thank you so much For everything Woody, You are the type of employee who goes above and beyond the meaning of customer service. More

Woody was very friendly and he wasn't pushy about the purchase. I called him when I found the vehicle on-line and was very honest about the vehicle and the condition it was in. He was right on when I s purchase. I called him when I found the vehicle on-line and was very honest about the vehicle and the condition it was in. He was right on when I saw the yukon and it waas just as described. Great job!! More