Harry Brown's Family Automotive
Faribault, MN
Filter Reviews by Keyword
By Type
Showing 372 reviews
The whole process from start to finish was so easy. Woody was always available to answer my questions. He made it possible to get my car by arranging to meet me half way. I love the car. It is everything Woo was always available to answer my questions. He made it possible to get my car by arranging to meet me half way. I love the car. It is everything Woody said it was. I am very satisfied with the whole transaction. More
Having never visited Harry Brown's before, I did not know what to expect. My first visit was late afternoon on a Saturday and Dave Wilson, whom I had spoken with on the phone just prior to my visit, was frie what to expect. My first visit was late afternoon on a Saturday and Dave Wilson, whom I had spoken with on the phone just prior to my visit, was friendly, professional and fun to work with. Dave had the vehicles I was interested in looking at waiting for me upon my arrival. I appreciated his willingness to not only answer my questions but to allow me time to think each step of the way. Dave kept in touch and was always available yet I never felt pressured to complete a sale. It takes a lot to convince me to do business beyond my home town. Dave Wilson, Dale Covington and the Harry Brown's staff provided me not only with the vehicle but with the service to make this happen. They worked to meet my expectations on the trade in value of my previous vehicle and continued with exceptional service through the delivery of my 2012 Chevy Equinox. It is without hesitation that I will continue to recommend Dave Wilson, Dale Covington and Harry Brown's to my family and friends. I will also return to Harry Brown's for future vehicle needs. More
Woody Affolter I would recommend this dealership I Woody Affolter I would recommend this dealership I have had nothing but a great experience with Woody he was very wise, helpful,and friendly. I Woody Affolter I would recommend this dealership I have had nothing but a great experience with Woody he was very wise, helpful,and friendly. I have called him many times and he is always is happy to hear from me and see how I am doing with my car. Thank you very much for all of your help! From: Ashley Waldvogel More
We had a great experience when buying our new truck. Great pricing and great service. This is our second vehicle that we have purchased and will come back again. Great pricing and great service. This is our second vehicle that we have purchased and will come back again. More
Thank you very much to Mike Hruby, Carson Hruby, Chad, the sales manager, and Heidi for a great experience. I drove 3 hours round trip to purchase my used vehicle. Mike and Chad were very friendly and c the sales manager, and Heidi for a great experience. I drove 3 hours round trip to purchase my used vehicle. Mike and Chad were very friendly and courteous upon my arrival. No hard pressure or cheesy closing tactics after the test drive. They tried to help me out with my trade and gave me a fair deal for me and profit for the store. I called Mike later on that day to finish up the deal. He arranged for his son, Carson, to deliver the vehicle the next day. I arrived and saw some damage to the rear bumper. Carson picked me up and brought me back to the store to resolve the issue. The sales manager, Chad, arranged to have the bumper repaired. I brought the vehicle home and noticed an oil leak in my garage. Mike sent up a shuttle driver with a loaner for the week and brought my vehicle to the body shop and service garage. They returned my vehicle at the end of the week as promised. Heidi, the finance manager was very nice and didn't pressure me to purchase any extras. She stayed a few minutes late after closing time to complete the deal. A very big atta-boy to Carson for saving the day and doing whatever it took to save the deal for his dad and the dealership. Both him and his dad were fun to work with, honest, and cared about my wants and needs to complete the deal. Carson showed honesty and integrity that is hard to find with sales staff. They gave me a Harry Brown hat, coffee mug, can coolers, and chocolates! Harry Brown should be proud to have great employees like these. More
Overall good experience. Would recommend product and service to others. Total purchasing process was five months. Started slowly as initial sales guy wouldn't "Ask for the order". Then took a lot of ti service to others. Total purchasing process was five months. Started slowly as initial sales guy wouldn't "Ask for the order". Then took a lot of time for second sales guy to "pick up the pieces". Everything finished well, however. Only complaint is that new pickups cost too much. Not much the dealer can do about GM's pricing, I guess. More
The only real complaint that I have is the price of parts when doing service. Can get lots cheaper just about anywhere else. People are awesome though. when doing service. Can get lots cheaper just about anywhere else. People are awesome though. More
Friendly and easy to work with. Not pushy like other dealerships. Would recommend dealership to friends, family and co-workers. Would go back in the future. dealerships. Would recommend dealership to friends, family and co-workers. Would go back in the future. More
I am impressed with the overall professionalism of the whole dealership. They were friendly and I thought I could trust them without question. Woody and Luke were great to work with and I'll do it ag whole dealership. They were friendly and I thought I could trust them without question. Woody and Luke were great to work with and I'll do it again!! Found the right vehicle at the right price and I'm happy. Overall experience: 10. More