Harry Brown's Family Automotive

Joan was our saleperson & she was great. she wasn't pushy or aggressive during the process. We didn't plan on buying a vehicle that day, but we did. We had our 2 1/2 yr old daughter with, Joan w wasn't pushy or aggressive during the process. We didn't plan on buying a vehicle that day, but we did. We had our 2 1/2 yr old daughter with, Joan was great with her while we went through the purchasing process. There were a couple of issues with the van, they took care of them no problem. While taking the van home a valve stem blew off, I called Joan and she said to have it fixed. They would take care of it, not all dealerships will do that. Heidi was helpful & informative through out the financing process. Thanks again Joan More

This is the 2nd time we have dealt with Brandon. He appears knowledgeable about the products we were buying. He was courteous, friendly, and took the time needed to explain things to us. This is appears knowledgeable about the products we were buying. He was courteous, friendly, and took the time needed to explain things to us. This is the 2nd time we worked with Heidi. She was very patient with us and very friendly and helpful. More

We are previous Chevy pickup owners and are quite We are previous Chevy pickup owners and are quite familiar with them. We were down from Bloomington to look at a specific truck. Woody was great We are previous Chevy pickup owners and are quite familiar with them. We were down from Bloomington to look at a specific truck. Woody was great to work with and ensured that all the newer features were pointed out to us. It was a relaxed, no hassle or pressure atmosphere that we really appreciated. We appreciate Dale effort's and cooperation in the office; very pleasant. We were sold on the truck in an 1/2 hour! The whole staff at Harry Brown's, especially Woody and Dale, whom we worked directly with, made this the most enjoyable experience purchasing a vehicle ever! I asked Pepi how she felt about our visit. She said it was all about us; "CUSTOMER SERVICE"! I told our 42 year old son we had bought a truck at the Chevy dealership in Faribault. He said "oh, Harry Brown's, they have a good reputation. Thank You! More

I am very impressed with Harry Brown's and their excellent customer service. I went to Harry Brown's based on a referal of a friend at work. I have been looking at the Chevy Volt for some time and excellent customer service. I went to Harry Brown's based on a referal of a friend at work. I have been looking at the Chevy Volt for some time and the recent leasing option is all it took to get me in the door. Their customer service sealed the deal. They where very reasonable on my Ford Escape Hybrid trade in. They where very honest on what they where looking at when pricing my trade in. Mike Arndt worked with me through out the sale, there was a comfortable sales atmosphere and he made sure I was able to get the Volt I wanted. Even after the sale I have continued to have a good experience with Mike and then Luke when looking for accessories. I would highly recommend Harry Brown's to anyone looking for a new or used vehicle. More

In the past we always bought our cars from Adamson Motors in Rochester since we are from the area. We are campers at Winjum's Shady Acres in Faribault and met Harry at Winjum's restaurant. Many people told in Rochester since we are from the area. We are campers at Winjum's Shady Acres in Faribault and met Harry at Winjum's restaurant. Many people told us that they had purchased from Harry Brown's and had many great things to say about their experience so we thought we would stop in. The minute we drove into the lot, we were greated by at least 3 employees. We were showed into the show room and immediately were waited on. I told them I was looking for a Nitro but wasn't definetly set on it. Tom showed me a Jeep Liberty and a couple of other vehicles on the lot. Then we drove a brand new Dodge Journey - I fell in love with it. Harry's did not have the color that I wanted so they searched the web and found me one in Duluth. That one ended up being sold so they called and told me they found one in Wisconsin. This was on a Tuesday and by Friday I was driving away in my new 2012 Copperhead Pearl Dodge Journey. The whole process went very smooth from sales to financing....I can honestly say it was the best new car purchase that I have ever been through. Thank you Tom and Harry Brown's - I love my new car!!!! More

Hi just wanted say it was nice dealing with you guys. Woody was awsome to work with, he got the most for my trade in and was willing to work with me to make the deal go through. Heidi was very kind and i Woody was awsome to work with, he got the most for my trade in and was willing to work with me to make the deal go through. Heidi was very kind and informative on information on my zurich coverage. You guys definately made my purchase easy and I love the truck. Thanks again. More

WE FOUND THAT ALL THE STAFF WAS VERY FRIENDLY AND KNOWLEDGABLE. THEY WENT THRU EVERY THING COMPLETELLY AND IN A TIMELY MANNER. WE WERE VERY PLEASED WITH THE SERVICE KNOWLEDGABLE. THEY WENT THRU EVERY THING COMPLETELLY AND IN A TIMELY MANNER. WE WERE VERY PLEASED WITH THE SERVICE More

My wife and I felt very good dealing with Woody and Dale! We will be back. Woody came thru with everything we ask and said he would do! Also, Dale help us understand the after market stuff. We want to t We will be back. Woody came thru with everything we ask and said he would do! Also, Dale help us understand the after market stuff. We want to take this time to thank Harry Brown's team for the great experience we had in buying our new car! Scott and Connie Stover Eagan. MN More

We worked with Woody and it was great to work ith! Stayed after his shift hours and took real good care of us. Kevin worked hard to help us with the finace department and was happy with his outcome! Thanks f after his shift hours and took real good care of us. Kevin worked hard to help us with the finace department and was happy with his outcome! Thanks for a good team to work with! We plan to return and tell people about you !!!0 More

Woody was very helpful in showing me the vehicle I was interested in. Heidi was also a great help on the financing and paperwork side. interested in. Heidi was also a great help on the financing and paperwork side. More