Harry Brown's Family Automotive
Faribault, MN
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I had to return the vehicle that I purchased a few days after purchase because throttle was out of adjustment, you should not have to move the pedal a quarter of the way to the floor before the vehicle mov after purchase because throttle was out of adjustment, you should not have to move the pedal a quarter of the way to the floor before the vehicle moves, and than at a higher and dangerous speed which scares the xxxx out of you. I told this to the service manager and he said, thats the way they work, another line of xxxxxxxx, or just to lazy to fix it right. The dealership was not afraid to charge me $50.00 to fix a leak in my tire though, telling me it was a leaky valve, which should have been checked before it was marked up as a CERTIFIED PRE-OWN VEHICLE. More
A friendly welcome when you arrive, quick service with a full video walk through of the underside of my car. They put a new battery in my key fob, and left me with candy and a car wash full video walk through of the underside of my car. They put a new battery in my key fob, and left me with candy and a car wash More
The dealership was very expedient in finding me a vehicle of choice. I know they had to get it from another dealership elsewhere. It has been hard to get vehicles lately with long build/waiting times. I had of choice. I know they had to get it from another dealership elsewhere. It has been hard to get vehicles lately with long build/waiting times. I had this new truck within a few weeks from our original conversation that I was looking for a truck. Excellent service. I appreciate the quick turn around and pricing given to make this purchase come together. Thank You More
Garrett Condon was our sales specialist for the purchase of a 2023 GMC Terrain. Garrett was so easy to work with, answered all of our questions, or found someone else to answer them. There was absolutely of a 2023 GMC Terrain. Garrett was so easy to work with, answered all of our questions, or found someone else to answer them. There was absolutely no high pressure from him to buy and we really appreciated that. More
Kevin was very helpful and kept me updated on the vehicle I was looking at. They have an excellent and well deserved reputation. I will recommend this dealership and Kevin to my friends. I was looking at. They have an excellent and well deserved reputation. I will recommend this dealership and Kevin to my friends. More
Thank you Michael B and the Brown Family for such a wonderful experience. Michael was very knowledgeable of the vehicle we were interested in, took the time to keep us updated and made the transaction wonderful experience. Michael was very knowledgeable of the vehicle we were interested in, took the time to keep us updated and made the transaction a very smooth one. Highly recommend Michael and the Harry Brown family. More
Sold me the car 1k above book value. Did no fixes it needed (back rotors). The customer service was horrible. I fired the first female, they gave me 2 more reps, changing my rep my choice. Upon pick-up needed (back rotors). The customer service was horrible. I fired the first female, they gave me 2 more reps, changing my rep my choice. Upon pick-up car was not cleaned or detailed (still in same shape as previous owner (I was the 2nd owner). Lost a good customer. More
Great service once again. Had a small thing I needed looked at on my vehicle I bought in November. Contacted Bob who was my sales guy and he responded right away. Arrived at Harry Browns and Bob within looked at on my vehicle I bought in November. Contacted Bob who was my sales guy and he responded right away. Arrived at Harry Browns and Bob within minutes took care of it for me. Everyone here has such a positive attitude! More