Harrold Ford
Sacramento, CA
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I brought my car in on April 15 to repair the lock on rear hatch. During inspection it was found my rear shocks needed to be replaced. COST OF FIXING THE HATCH I FELT WAS HIGH. 350.00 FOR LABOR. AND rear hatch. During inspection it was found my rear shocks needed to be replaced. COST OF FIXING THE HATCH I FELT WAS HIGH. 350.00 FOR LABOR. AND 146.33 FOR THE PART. WOW. Grady called on April 23 my car was ready. Eight days to finish. Grady explained a shortage of mechanics. That is no ones fault. I just think $925.04. was high. I cannot comment on quality of work, hope it was good. More
The Harrold Ford team is a hard working, trusting group of individuals. They went above and beyond to get us a new vehicle for our sons graduation. We can’t thank them enough. We appreciate the ease o of individuals. They went above and beyond to get us a new vehicle for our sons graduation. We can’t thank them enough. We appreciate the ease of this buying process and will definitely be purchasing another in the future. Thank you Omar, Bryan, and Pauline the driver who even drove the vehicle 150 miles to our home and drove our trade in vehicle back to the dealer. More
Very patient with me. Always very helpful.I bought my last three cars from Charles. I will always go to Charles for any future purchases or trade ins. last three cars from Charles. I will always go to Charles for any future purchases or trade ins. More
Harrold Ford has been providing service for my vehicles for over 20 years. Service has been nothing short of spectacular, primarily due to my service rep for those ~20 years, Chuck Higgins. He is friendly, for over 20 years. Service has been nothing short of spectacular, primarily due to my service rep for those ~20 years, Chuck Higgins. He is friendly, professional, fair and ensures my truck receives the ultimate in care. I drive past 3 Ford dealerships to bring my truck to Chuck and Harrold Ford when I need service. More
We attest that Harrold Ford has earned our business over 17+ years with integrity and consistent quality customer service. Rich and poor get good service. 17+ years with integrity and consistent quality customer service. Rich and poor get good service. More
The service department is awesome. Vincent Warm is the most professional and trustworthy service writer I have known. He listens to your concerns and advises you on what to expect. There is no bullying most professional and trustworthy service writer I have known. He listens to your concerns and advises you on what to expect. There is no bullying to do extra work that is not needed, like some dealerships that try to take advantage of customers who don't know the difference between a transmission and a flux capacitor. More
Harrold Ford service representatives are very professional and trustworthy. They do not push extra service work for no specific reason. I recommend Harrold Ford always. professional and trustworthy. They do not push extra service work for no specific reason. I recommend Harrold Ford always. More
very good fast service please use daklucky13@gmail,com this is Debra Kapic you sent it to my husbands email it is my car and I do the service we are both co owners thank you Debra Kapic this is Debra Kapic you sent it to my husbands email it is my car and I do the service we are both co owners thank you Debra Kapic More