Harrold Ford
Sacramento, CA
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Due to this dealerships failure to file paperwork with DMV for a truck we purchased on November 29, 2021, we have a truck with expired license plates. DMV has no record of our ownership as of today Februa DMV for a truck we purchased on November 29, 2021, we have a truck with expired license plates. DMV has no record of our ownership as of today February 18, 2022. When I contacted the dealership, they lied and saidthey submitted the paperwork but DMV was late processing it. More
Was one of the more easier vehicle purchase I have ever had. Omar my salesman was great, The finance department was just as good. From the time I looked at the truck I wanted to the time I was done was pro had. Omar my salesman was great, The finance department was just as good. From the time I looked at the truck I wanted to the time I was done was probably 2 hours. Omar asked me if I was hungry and bought me lunch, In the meantime I enjoyed watching NFL on their big screen TV. I recommend Harold Ford give them a chance I don't think you will be disappointed! More
With inventory low, finding a car dealer that doesn't take advantage of a the covid situation is tough. Bait and switch is a very real thing and the sales managers are just cold about it. Originally take advantage of a the covid situation is tough. Bait and switch is a very real thing and the sales managers are just cold about it. Originally I reached out to Harrold Ford to buy a Used Mustang, this Mustang was listed on their site and while I really wanted to go drive it, the car hasn't passed safety or smog yet so I couldn't even drive it. We tried to negotiate my trade and THEIR WEBSITE said a range of 33-24, I had to beg just to get to 32k on my trade... So a day or so later I get an email from them about a new van listed at MSRP for sale at $29,605.00-- I was super excited because that falls into my price point. I got ahold of the "manager" who gave me a deal and on that deal the price of the car was listed at over $34,000 This is pure dealer mark-up, taking advantage of the pandemic short supply. They wouldn't honor their advertised emailed price and said that there is a "disclaimer on their site" Basically this disclaimer says that regardless of what they advertise they can change this. For the oldest Ford dealer in Sacramento, I really wanted to give my business to but this is just another shady dealer. They will add the markup, they will add things that are "Dealer Installed" like locking lug nuts for $200.00 or a security system for $1400.00 just to squeeze more money from you. They should honor their email advertised price and sell me the van. low balling trade values then marking up over MRSP is Horrible ethical practice More