Harrisonburg Hyundai
Harrisonburg, VA
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240 Reviews of Harrisonburg Hyundai
Patricia is the kindest, most dependable, and thorough representative with whom I have ever had the pleasure to do business. I was anxious about finding a car, but her gentle personality put me at ease, representative with whom I have ever had the pleasure to do business. I was anxious about finding a car, but her gentle personality put me at ease, immediately. She listened intently and was very patient when I did not know answers I should have. She found the car of my dreams and introduced me to Jake who helped secure the awesome Hyundai and its amazing warranty. Within hours, I was driving off the lot with a sweet ride and a sweet deal. :) I got business cards because I want everyone else to experience customer service at its finest! Thank you!!! More
I inquired by internet to Harrisonburg Hyundai about a new Hyundai and in my message I specifically requested to respond by email and NOT by telephone. Shortly thereafter I received a telephone call from new Hyundai and in my message I specifically requested to respond by email and NOT by telephone. Shortly thereafter I received a telephone call from Patricia Whitley - whose personality on the telephone I found to be obnoxious. I pointed out to her that I had request contact by email. She never apologized and continued to press me on the phone. This is the second negative experience I have had with the dealership regarding the purchase of a car. Harrisonburg Hyundai will never receive any of my business and I strongly suggest that consumers avoid dealerships, like Harrisonburg Hyundai, who disregard the requests of potential customers. More
Very friendly and kind staff. I would definitely recommend this dealership, especially Jay and Tim. I promise you will not be disappointed with this guys!!! recommend this dealership, especially Jay and Tim. I promise you will not be disappointed with this guys!!! More
Everyone at Harrisonburg Hyundai was very friendly and helpful. They went out of their way to get the car with the interior we wanted. Patricia was very helpful, friendly, and knowledgeable. I would re helpful. They went out of their way to get the car with the interior we wanted. Patricia was very helpful, friendly, and knowledgeable. I would recommend Harrisonburg Hyundai to others! More
I rated everything as "great" which describes everything from \setting up an appointment, low pressure information from Patricia, easy negotiation, and ready to roll within a very short time. everything from \setting up an appointment, low pressure information from Patricia, easy negotiation, and ready to roll within a very short time. More
I HAD been shopping for the best price on a 2013 Elantra either New or Certified. I had talked to internet sales reps from Southern PA to Richmond. I stopped by Harrisonburg Hyundai one night and found a either New or Certified. I had talked to internet sales reps from Southern PA to Richmond. I stopped by Harrisonburg Hyundai one night and found a certified 2013 Elantra in the exact color I was looking for. I dealt with Josh and Jay, and in no time I was driving my new car away. Everyone is great there and the customer service is the BEST I've experienced. They work hard for you even after the sale! Thanks Patricia, Jay and Josh! Brendan More
Very Pleasant experience. They did everything thing they could to meet our price/budget and were very patient. Not pushy. I would definitely recommend that anyone car shopping stop and talk to them. could to meet our price/budget and were very patient. Not pushy. I would definitely recommend that anyone car shopping stop and talk to them. More
Three words CUSTOMER SERVICE EXCELLENCE!! I started my car shopping journey roughly two weeks ago. I had went to several dealerships in Harrisonburg and honestly preferred other vans over the Hyundai Ento car shopping journey roughly two weeks ago. I had went to several dealerships in Harrisonburg and honestly preferred other vans over the Hyundai Entourage I purchased, however, all the salespersons were EXTREMELY pushy. I appreciated the fact that Patricia was completely opposite!! I received a courtesy call two days after the initial test drive. She was not pushing the sale down my throat and calling everyday. She gave me the space and time we needed to make a decision about the purchase. She was very knowledgeable about the van. She was able to answer all questions I had. She was very polite and professional. I will recommend all my family and friends. Patricia Whitley is a great asset to Harrisonburg Hyundai! I have purchased several cars in the past, and this was a stress free experience and overall beyond my expectations. OVERALL PATRICIA WHITLEY IS GREAT!!!! More
An honest dealership. The quoted price was great and was An honest dealership. The quoted price was great and was the final price. Patricia and Jake were very accommodating. After the purchase, Patricia s An honest dealership. The quoted price was great and was the final price. Patricia and Jake were very accommodating. After the purchase, Patricia spent a lot of time showing us the features of the car. The entire transaction was very smooth. More
Pat was wonderful. She explained things in the car I chose very carefully to me as I am not that bright when it comes to new technology in cars. She made sure she went over single detail from under the chose very carefully to me as I am not that bright when it comes to new technology in cars. She made sure she went over single detail from under the hood to inside the trunk. The staff worked with me to find the best possible arrangements for my car financing. The 1500 dollar rebate was also a big plus and including the money we put down on the car...really makes the monthly payments affordable. We bought the car on October 11, 2013 and I will definitely be back next time I need another car. I am very happy with our 2013 Hyndai Elantra and highly recommend this dealership..go see Pat, she will hook you up!! SIncerely, Kim Diehl More