Harrisonburg Hyundai
Harrisonburg, VA
Filter Reviews by Keyword
By Type
240 Reviews of Harrisonburg Hyundai
Awesome. Great experience. Would recommend this dealership to anyone. Phil was so friendly and knowledgeable ......I feel like he actually got to know my husb Great experience. Would recommend this dealership to anyone. Phil was so friendly and knowledgeable ......I feel like he actually got to know my husband and myself. My husband is a " hard sell" and he appreciated the no- nonsense/ no game approach to getting the lowest price for the vehicle. More
excellent Patricia was an excellent salesperson. She was friendly and knowledgeable. She wasn't fake like most sales people. I didn't feel pressured into buying Patricia was an excellent salesperson. She was friendly and knowledgeable. She wasn't fake like most sales people. I didn't feel pressured into buying anything. I have and will continue recommended Hyundai and Patricia to my friends. More
Buying a car is not so bad. Prior to visiting Harrisonburg Hyundai I exchanged emails with Josh through the TrueCar site. He was very responsive and when we made the trip to Harr Prior to visiting Harrisonburg Hyundai I exchanged emails with Josh through the TrueCar site. He was very responsive and when we made the trip to Harrisonburg he was familiar with what we wanted. A deal and agreement was reached very quickly without the "Hard sell" you are use to with car dealerships. When we picked up the car Alan spent all the time we needed going over the car and it's features. Overall it was a very positive experience. More
To buy a car, go to Harrisonburg Hyundai first! I really don't like the process of buying a vehicle. After dealing with Harrisonburg Hyundai, they changed my attitude. In all honesty, everything the I really don't like the process of buying a vehicle. After dealing with Harrisonburg Hyundai, they changed my attitude. In all honesty, everything they did from start to finish put me at ease and made this car buying experience the best I have ever had. Makes me wish I had the money to buy a new Hyundai every year! More
Easy Experience was made simple by our sales man. First time for my husband and I leasing and they made the process smooth. Would return to dealership. Experience was made simple by our sales man. First time for my husband and I leasing and they made the process smooth. Would return to dealership. More
Never again I bought my vehicle here brand new, and it started having issues at 3,000 miles. The sales experience was slippery at best (trying to get a straight p I bought my vehicle here brand new, and it started having issues at 3,000 miles. The sales experience was slippery at best (trying to get a straight price from anyone was like pulling teeth) and I did not see the final total (to the penny) until they handed me a pen to sign for the car. The total was, shockingly, not what I'd been led to believe. The second I walked out the door, the weak impression of caring stopped altogether. I have taken it back numerous times for numerous issues, some new, some unfixed repeats, and been called a jerk, had it implied that I was a liar, had it implied that I was making up problems, and told that there was nothing wrong with a car they admitted to not doing anything to fix. I will fully admit that I have been visibly frustrated and less than chipper when going back time after time. I expect that most people would get irritated after spending $34,000 on a vehicle and it barely making it 3,000 miles without major malfunctions. I guess the joke is on me for spending $34,000 on a Hyundai. When the car does suffer an astronomically expensive failure, I will gladly let Harrisonburg attempt to fix it (it is their baby as far as I'm concerned, especially with the "lifetime" warranty (which I'm sure they'll try to get out of)). Otherwise, for my own sanity, I will take it elsewhere even though it's another hour of driving. While it is not their fault for selling a truly horrible product, it is their fault for failing 100% to stand behind it. To reiterate, this is a brand-new, fully loaded Hyundai with a corporate warranty and all. More
Great Experience Looking on-line for a used car we found a car of interest at Harrisonburg Ford. We live in Richmond Va 2 hours away, but it was worth the drive. Davi Looking on-line for a used car we found a car of interest at Harrisonburg Ford. We live in Richmond Va 2 hours away, but it was worth the drive. David Cain was our salesperson and had the patience and expertise to determine exactly what car would best meet our needs. With his analysis he determined that for our needs, he could put us in a new Hyundai with a lifetime warranty on the drive train at less cost than the price of the used car we were looking at.. This caught us off guard and we needed another few days to research this new idea. He was low pressure and knew that after we did our research we would be calling him back. Sure enough, what he said was confirmed on the internet and we drove back to Harrisonburg Va to purchase a car that not only met our needs, but at a better price and better warranty than we could find in Richmond. Thanks again David Cain and we'll make sure to contact you for our next car. There were others at Hyundai that were also excellent that helped in the process such as Pat, Josh, Jay, and Jerry. We had lots of technical questions and between these people all our questions were answered. More
Wonderful Experience I first saw the car I wanted online, called the dealership and spoke with Antonio at Harrisonburg Honda. He was very kind and knowledgeable and even I first saw the car I wanted online, called the dealership and spoke with Antonio at Harrisonburg Honda. He was very kind and knowledgeable and even more so in person later that day. He was also extremely patient, answering the sometimes odd questions I had. We worked with Harrisonburg Hyundai to purchase the car and they were wonderful as well. The manager Scott and Josh, who walked us through the actual purchase were beyond patient and really helped make sure we could get the car despite odd circumstances. I could not speak more highly of both dealerships or of Antonio, Scott and Josh. My husband and I are now lifelong customers. I will be recommending them wherever I go. More
Sales Review Phil was very nice and knowledgeable about the used Buick we were buying. EC Shifflett the Sales Manager was amazing as well. I enjoyed working wi Phil was very nice and knowledgeable about the used Buick we were buying. EC Shifflett the Sales Manager was amazing as well. I enjoyed working with both of them. More
Excellent salesperson, vehicle and cost Patricia Whitley was an awesome sales rep to work with. She prepared very well when we visited, and had a couple of the cars we were interested in war Patricia Whitley was an awesome sales rep to work with. She prepared very well when we visited, and had a couple of the cars we were interested in warmed up and out front, ready to test drive. She didn't pressure us at all, and made helpful suggestions. When we purchased the car and had paperwork to fill out, she timed the steps to save us time. She had people prepping the car while we worked on forms, and yet she was available to answer questions as they came up. I was impressed with her organization. Josh Shifflet made the financing portion easy. He found us a great package (better than other dealers in the area) and made his part of the buying process easy to work through. We were very happy to work with them on our car purchase. More