Harrisonburg Honda
Harrisonburg, VA
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All most professional,very cordial and friendly, unbelievable effort to please me and had a terrific knowledge of their vehicles. I wanted an LX, CRV to replace a new 2011 Honda accord that was tot unbelievable effort to please me and had a terrific knowledge of their vehicles. I wanted an LX, CRV to replace a new 2011 Honda accord that was totalled in an accident, so I went back to Harrisonburg Honda. My totalled accord had been taken there, so I contacted Bryan Horn, the manager. He was instrumental in working with the insurance adjustor to get me a settlement for the totalled car. After that, I told him that I wanted to buy a CRV to replace the accord and he was most accomodating. This happened in Jan. and the CRV's were in manufacture at the time. He kept in contact with me weekly until the CRV that I wanted came in and really pressed forward to get it as soon as he could. It came in one day and I went down the next and purchased it. He was absolutely wonderful and Nestor, the salesman, was also terrific showing me all of the good things and changes in the new designed CRV. Nestor was sooooo knowledgable regarding the vehicle not to mention his wonderful personality as well. After we decided on the deal and I was pleased with everything, the paperwork was done by David Haydan who was super efficient and did everything I wanted including renew the state license tags. I could not have ask for a more efficient and cordial, wonderful staff. They are to be commended from all points. I recommend them as often as I can to anyone who is interested in purchasing a Honda. ALL OF MY VISITS HAVE BEEN MOST PLEASANT, PRODUCTIVE, AND MADE ME FEEL GREAT AFTER LEAVING THE DEALERSHIP!! More
Very knowledgeable, helpful staff with an easy, no pressure sale/purchase! Wonderful customer service! My husband and I cannot say enough great things about Rich and our purchasing experience. He is pressure sale/purchase! Wonderful customer service! My husband and I cannot say enough great things about Rich and our purchasing experience. He is an extremely helpful salesman and had specific answers to our questions about the vehicle. We found our salesman to be very knowledgeable about the Honda models we were looking into purchasing and could tell us details on the specific used vehicles on the lot as well. We felt very confident and comfortable working with Rich. We did not feel pressured at any time to choose something we were not satisfied with. We decided to purchase a 2012 Accord. The purchasing process was very smooth and efficient and we were pleased that the negotiation of our trade went smoothly as well. All finance and warranty information was explained by David in detail, which allowed us to make an informed decision. Rich and David stayed an hour after the dealership closed to help us finish with the purchase process. At no time did we feel like we were an imposition, even though they may have had better things to do at that time. At the time of purchase, our things were transferred from our trade vehicle to the new vehicle: plates were switched over, blue tooth was set up, etc. Rich took the time to tell us all about the special features of our new car after the purchase was made, too. Also, this dealership coordinates with the DMV, so they completed the DMV tag transfer and registration for me! No sitting forever at the DMV!! Harrisonburg Honda also followed up with our insurance company the next morning to verify all the information they needed was received as well. We have never had such a great car-buying experience before. Rich and David were truly committed to an exceptional customer service experience. We certainly recommend them for your car buying experience! More
We are very pleased with Harrisonburg Honda. Our salesman, Matt Bentel, was a joy to work with. He was very informative, very nice and honest, and worked hard for us. He was easy to be with for the salesman, Matt Bentel, was a joy to work with. He was very informative, very nice and honest, and worked hard for us. He was easy to be with for the time we were there, and we felt we knew him for ages. He took our car out in the dark, cold, rainy evening to fill it with gas and wash it for us as well. The showroom was very clean and organized and had a nice area for our son to play and pass the time. Thanks to all we dealt with as well. The finance man was very informative and very pleasant as well. We will recommend anyone heading to Harrisonburg Auto Mall to look up Matt Bentel...Thanks again for everything. :) The Lawhornes More
We have purchased 4 vehicles from Harrisonburg Honda, and every time the experience was great !! After researching and going to many dealers over the past month thyey gave us the best deal !!! Aaron was very every time the experience was great !! After researching and going to many dealers over the past month thyey gave us the best deal !!! Aaron was very helpful and patient with me deciding on color, and finally making up our minds. The finance people were great and the paperwork went fast and smooth !!! I HIGHLY reccomend Harrisonburgh Honda if you are looking for a new or used vehicle and especially if you are in the market for a new Honda !! More
Aaron was very patient and worked with me to get me in the auto I had considered purchasing. It took awhile to locate my favorite, apparently, rare color. He spent time to show me the features of my new C the auto I had considered purchasing. It took awhile to locate my favorite, apparently, rare color. He spent time to show me the features of my new Civic that were not on my older Civic. First time I felt comfortable being at a dealership without my son to speak for me. More
I came to the dealership after extensive research on the internet and found their prices very competitive. When I arrived Yev met me and immediately gave me a detailed description of the car that I inquire internet and found their prices very competitive. When I arrived Yev met me and immediately gave me a detailed description of the car that I inquired about. After a test drive and some office chat we came to terms. I was very pleased with the experience and think Yev is a real credit to their business. I also had a great experience with the finance department- Dave did a super job and that took less that 20 minutes. No doubt I am a fan and really think Harrisonburg Honda offers a great price and great value! More
Rich Glovier took car buying experience to a level that you can actually enjoy it!!! When I first heard my husband said we need a new car, I was very excited for the first 5 minutes, and then it followed you can actually enjoy it!!! When I first heard my husband said we need a new car, I was very excited for the first 5 minutes, and then it followed with couple days of headache of the thoughts of dealing with car salesperson. When we started looking for our Pilot, we contacted several dealerships around DC area via online price quote, and Harrisonburg, VA offered us the best deal. In the beginning, we think it was too good to be true, there must be a catch waiting for us when we show up at the dealer. Rich and us kept exchange emails on exactly what we wanted down to the color, the model and the add ons. After both parties agreed on the final price, he wrote us an OUT OF DOOR itemized contract via email. That was the first time I called him and gave him our credit card number for a deposit. 3 days later, when he called us and told us the car was ready, we took a very nice drive to Harrisonburg, VA. Just like the others, we were mentally prepared to get bombarded with hiccups and road blocks, but there was none. Everything was perfect, the car was exactly what we wanted, and the paperwork and final cost was exactly what he quoted us. We were out of the dealership after 1.5 hour, and half of the time was because we took the car for a test drive. I will go back to Honda Harrisonburg, VA for our next car because they have the most honest, professional people working there. Ever since we got back, I have been telling all my friends that the 2 hour drive was really worth it. More
We shopped for our new car at multiple dealers and talked with a number of Honda salespeople via our Web inquiry. Yev was consistent and persistent but never a nag and never pushy -- an excellent salesman. with a number of Honda salespeople via our Web inquiry. Yev was consistent and persistent but never a nag and never pushy -- an excellent salesman. Most important, he was able to come up with the best price, and it was worthwhile for us to drive nearly 5 hours in one day to get exactly the car we wanted at the very best price anywhere. No one pressured us even while we were at the dealership with check in hand to pay for our purchase, and we were surprised and delighted! He was also very patient teaching us how to work the car's various new features. We are grateful for this experience in buying my new Honda CRV -- now I have space and genuine safety for helping out with my grandchildren -- and a delightful, comfortable, safe car just for my own use. My husband drives a hard bargain.af. I am grateful he worked with Harrisonburg Honda. More
I called Harrisonburg Honda and told them what I wanted and the price I would pay for a new Accord EXL. Tyler called back and gave me the go. He, the GM and the Finance Mgr. were all very friendly, very and the price I would pay for a new Accord EXL. Tyler called back and gave me the go. He, the GM and the Finance Mgr. were all very friendly, very helpful, and great people to work with. When test driving the car all questions were answered that I was asking. Nothing like going to a dealership and your sales person knows nothing about the vehicle you are testing out. I have had several follow up calls on my vehicle and had some extra's put on the car since driving off the lot. All experiences have been good. Thanks:) More
The team at Harrisonburg Honda went above and beyond to meet mine and my families needs. Matt was extremely helpful as soon as we stepped into the dealership. Not only did I leave there with a new car (at meet mine and my families needs. Matt was extremely helpful as soon as we stepped into the dealership. Not only did I leave there with a new car (at a great price) that I absolutely love, but I've also walked away knowing that anyone at this dealership will be there in the future to gladly assist me with any of my car needs. Everyone did a great job of working with my mom and I to reach a price point that felt comfortable for us. I would HIGHLY recommend Harrisonburg Honda to anyone looking to lease or buy a car. Keep up the great work! More