Harrisonburg Ford

EC, was in a single word Amazing. I have never had a such a great experience buying a car. As a PGA professional I pride myself with working with other professionals. EC went above and beyond to make sure th a great experience buying a car. As a PGA professional I pride myself with working with other professionals. EC went above and beyond to make sure that I not only found a great car but that my price was perfect. I never once felt any presure to "buy today". I talk with 100's of people every day and I will be recommending EC and his Dealership. More

justin worked hard on getting my wife into the escape she wanted he made the entire experince very pleasant and was very easy to talk too justin is a wonder person who will do all he can to get you into the wanted he made the entire experince very pleasant and was very easy to talk too justin is a wonder person who will do all he can to get you into the car you want More

I went in looking for an AWD or Small 4WD SUV and Justin showed my all the vehicles he had available and also called a brother dealership looking for me. I settled on a Certified 2009 Ford Escape and have showed my all the vehicles he had available and also called a brother dealership looking for me. I settled on a Certified 2009 Ford Escape and have been extremely happy with it. Justin is a friend and a great salesman to deal with, I highly recommend him to any looking for any kind of car. Great personality, answered all my questions and got me a great loan rate thru Ford Motor Credit. I will be visting Justin again in the furture for all my car needs. More

great experience as always!! employees are all very helpful and explain everything about the car. they even have a play area for small children to play in while you are processing the loan. helpful and explain everything about the car. they even have a play area for small children to play in while you are processing the loan. More

Justin spent time answering all my question. He took the time to set up my Sirus Radio and my Sync. He was very aware of what I needed to make it happen. I will seek Justin for my next Ford purchase! time to set up my Sirus Radio and my Sync. He was very aware of what I needed to make it happen. I will seek Justin for my next Ford purchase! More

I rate this dealer great because of all the hard work E.C put into my situation with me the costumer. He did an excellent job with making me feel comfortable. The quality of work he put into my deal was pro put into my situation with me the costumer. He did an excellent job with making me feel comfortable. The quality of work he put into my deal was professional yet friendly and satisfying. He was very friendly and always greeted me with a smile. He has great experience considering he has worked as a dealer for 20 years and knows how to get you a car. E.C also works with you on the price and lowers it to get you a car of your choice. Thankyou, E.C for all your hard work and dedication to your job. More

I took my Explorer Sport to be serviced there for 8 years. I had no doubt that when I was ready to buy a new car that I would get it from them. Although I didn't need a new car, I was ready for one. Ho years. I had no doubt that when I was ready to buy a new car that I would get it from them. Although I didn't need a new car, I was ready for one. However, I never felt pressured to buy a car and I never felt uncomfortable during the purchase process. Everyone who works there from service to parts to sales is courteous, professional and trustworthy. I highly recommend them! More

My husband and I drove an hour to see a car we liked from the internet. Everything up to the negotiation went great. Justin is an amazing guy and made me want to buy whatever he had to offer. I hope nothing the internet. Everything up to the negotiation went great. Justin is an amazing guy and made me want to buy whatever he had to offer. I hope nothing bad happens to him as a result of this but his manager was out of control. When we put in our offer we were clear that we couldn't go much higher than our offer because we had cash. By the second counter offer the manager had come down $750.00 and I was almost ready to buy. I was uncomfortable because the car made strange chugging noise. The manager came out with Justin on the third offer when I didn't budge, he looked mad. Knowing how dealerships will tack on fees after the price is agreed I asked if they could include the title and fees in the price and the manager said no angrily. We said we were going to dinner and think on it and the manager got really mad. He said that as an American he is proud to pay his taxes and I should pay mine. He said some things about the U.S. and what it stands for and insinuated that not giving him what he wanted made me a bad American. My husband and I are veterans and currently serve, we always pay our taxes he should not have said those things. He raised his voice and would not stop even after we told him that we liked the car and we'd still consider the car. We walked away quietly to avoid a scene and he yelled at us until we were near the door, and then when he into the back room. We saved our money so we could buy cash rather than relying on debt and he couldn't understand why the extra few hundred dollars was so important to me. That is a load of hay for my farm. This American is not happy with how she was treated by the manager at this dealership. Shame on him. More

I recently purchased a 2013 Ford Escape. This is the first brand new vehicle that I have ever purchased. James did an outstanding job of explaining the features of the vehicle and answering my question first brand new vehicle that I have ever purchased. James did an outstanding job of explaining the features of the vehicle and answering my questions. I felt comfortable the entire time around James and never felt pressured to make a purchase. James was very personable and made my first new car purchase experience a fun one. I highly recommend him. More

It was a pleasure dealing with James. There was a no pressure buying experience with him. I would recommend buying a car from James any day. pressure buying experience with him. I would recommend buying a car from James any day. More