Harr Chrysler Jeep Dodge
Worcester, MA
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I have purchased my last 3 cars at Loan Express. I would DEFINITELY recommend all of my friends and family to visit Rich Thomas at Harr Loan Express. I had a great buying experience, I never felt talked dow DEFINITELY recommend all of my friends and family to visit Rich Thomas at Harr Loan Express. I had a great buying experience, I never felt talked down to. I have had experiences in the past where I felt that I was a bother to the sales team, not the case at Harr. I think it is apparent that they treat their customers with respect and use diligence when selling a car to a paying customer. With me, they have a customer for life. More
I WOULD DEFINITELY RECOMMEND THIS DEALERSHIP TO MY FAMILY, FRIENDS AND CO-WORKERS. IT WAS A JOURNEY AND QUITE A NEW EXPERIENCE FOR ME. THIS WAS MY FIRST EXPERIENCE VENTURING OUT ON MY OWN TO PURCHAS FAMILY, FRIENDS AND CO-WORKERS. IT WAS A JOURNEY AND QUITE A NEW EXPERIENCE FOR ME. THIS WAS MY FIRST EXPERIENCE VENTURING OUT ON MY OWN TO PURCHASE A NEW VEHICLE. INITIALLY, I WAS VERY INDECISIVE, ALL I KNEW WAS THAT I WANTED AND SUV. WHICH ONE, I WAS NOT CERTAIN. I THOUGHT I WANTED THE COMPASS, WHICH IS NOT A BAD VEHICLE BUT, NOT ONE THAT I PREFFERRED. I SHOPPED AROUND AND ENDED UP COMING BACK TO HARR. THE STAFF WAS VERY FRIENDLY AND PATIENT WITH ME WHILE I MADE MY FINAL DECISION. I ALSO LEARNED THAT A FIRST IMPRESSION IS NOT ALWAYS A LASTING ONE, IF GIVEN THE OPPORTUNITY PEOPLE CAN CORRECT WHAT WE THINK WAS NOT RIGHT, IF GIVEN THE CHANCE. I’M GLAD I GAVE HARR A SECOND CHANCE AND I TOO WAS GIVEN A SECOND. I GOT THE VEHICLE THAT TRULY FITS ME AND MY PERSONALITY FOR A PRICE THAT WAS TO MY SATISFACTION. RICH AND PAT MADE SURE THAT I WAS A SATISFIED AND HAPPY CUSTOMER. More
In our search for a new SUV that would fit the needs of our growing family, we went to many dealerships and had not found something that was close to perfect. We had certain features we knew we wanted - le our growing family, we went to many dealerships and had not found something that was close to perfect. We had certain features we knew we wanted - leather, 3rd row, all wheel drive. Every other dealer tried to up-sell us into a package that really didn't fit our budget. However, our experience with Dean at Harr Dodge was completely different. He worked with us to get us everything we needed without adding in features that weren't important to us. He listened to our needs and we were able to find the perfect Dodge Durango for our family. I would absolutely recommend Dean at Harr Dodge, Jeep, and Chrysler to all of my friends and family searching for the perfect car. There were no high pressure sales techniques, he just took the information we gave him, gave us a fair price for our trade and got us the car we were looking for. In addition, our work with Paul in finance was fast, friendly, and professional. He was able to find us a great rate for the loan and helped us protect our investment with a warranty that fit our needs and our budget. More
I definitely had a great experience in buying my first car! Dean defintely was friendly and welcoming employee right when I stepped out of the car. I first chose the Dodge charger, but that didn't have AW car! Dean defintely was friendly and welcoming employee right when I stepped out of the car. I first chose the Dodge charger, but that didn't have AWD than Dean showed me the Jeep Compass 2011. I absolutely fell in love with the car. I would recommend those who are looking for a new car or even pre-owned to come to Harr Chrysler Jeep Dodge! Today, I went to get my registration after work and it was a little late and still took my car in for the sticker. Great customer service from Dean as well as the fellows from Quick Service. Thanks for a great experience Dean and Harr Chrysler Jeep Dodge! More
Dean was very help full not at all pushy. Listened to what we were looking for, gave us nice options and had excellent follow through after the sale! Sales manager A.J was very help full and fair in trad what we were looking for, gave us nice options and had excellent follow through after the sale! Sales manager A.J was very help full and fair in trade in allowance and suggesting a truck that would work for all my needs. Jay did a straight forward job in the final paperwork ( No hidden costs) All and all the HARR staff was great to deal with and we will return again! More
My overall experience with Harr was very good. My salesman Adrian was very helpful and attentive. Paul worked to get me the same % rate as my credit union-I was very happy with that also. I drove out salesman Adrian was very helpful and attentive. Paul worked to get me the same % rate as my credit union-I was very happy with that also. I drove out to Worcester from the North Shore to pick out the Jeep and do the paperwork on a Wednesday and Adrian delivered it to me on that Friday!!! Thank you again!! I love my new Jeep Liberty and will recomment this dealer. More
Adrian Kopacz and Brett Starboard were a pleasure to work with. They worked hard to locate and deliver me a 2011 Chrysler 300C Blackberry Pearl AWD sedan which is an absolutely superb car. Chrysler now has a with. They worked hard to locate and deliver me a 2011 Chrysler 300C Blackberry Pearl AWD sedan which is an absolutely superb car. Chrysler now has a line up of outstanding cars and Harr is an excellent dealer to do business with. I couldn't be more pleased with my buying experience. More
In the past several years that I have purchased new vehicles I must admit that I normally dread the experience. I consider myself an informed shopper and I generally know what the I am looking for prio vehicles I must admit that I normally dread the experience. I consider myself an informed shopper and I generally know what the I am looking for prior to my arrival and brace myself for the fast talking slimy sales guy and shady looking sales manager who is far to busy too talk me, after all I am only planning on spending a mere $30,000 Why wouldnt he want to keep me waiting. In the end he is the one that attempts to screw me on my trade. And if I dont cut a deal under his terms he looses my keys so I can't leave while the sales guy hounds me about the great deal they are giving me. However, our experience at Harr with Dean was fantastic to say the least. We were treated both friendly and professionaly. The total experience was not only acceptable but in fact pleasant. No high pressure sales tatics, no fast talking sales guy. We were able to go on a nice long unescorted test drive. We felt like we received a fair offer for our trade and we felt totally informed about the selections of options and features alloted in the model we were looking at. Dealing with Brett Starbard the GSM was a pleasure as well. Between the 2 of them they have renewed my faith in new car dealers and made our purchase experience a pleasure. I will actually look forward to working with these gentlemen during our next car purchase in the years to come. More
I have been very pleased with the service provided by Harr staff. Purchasing a new 2011 Jeep from out of state has different facets than the usual deal and all staff at Harr were knowledgeable and patien Harr staff. Purchasing a new 2011 Jeep from out of state has different facets than the usual deal and all staff at Harr were knowledgeable and patient answering multiple questions. Nathan was very responsive to my internet quiries. His rapid information about inventory and pricing prompted me to make a 3 hour drive to check it out. Tom was an outstanding and attentive salesman who explained options and the purchasing process in a comfortable and pleasant manner. Paul stayed late on a Saturday night to complete additional purchasing paperwork for an out of state sale. Purchasing a new vehicle is a huge investment and Harr made that transaction a lot less stressful! More
Tom was a really great salesmen to work with. Initially I was dreading the car buying experience but Tom made it very easy and I was comfortable working with him. He wasn't pushy at all and was just a really was dreading the car buying experience but Tom made it very easy and I was comfortable working with him. He wasn't pushy at all and was just a really nice guy. I wasn't overly impressed with the sales manager AJ, he briefly came over and introduced himself, but he acted like he would much rather be anywhere else in the world at the time than at Harr that day. Overall, I would definitely recommend Tom to my friends and family. More