Harr Chrysler Jeep Dodge

Dropped my vehicle off for service. Was told it would take 3-4 hours. Returned after 3 hours only to hear that it would be another 2 hours. So I opted to wait and my ride left. About an Was told it would take 3-4 hours. Returned after 3 hours only to hear that it would be another 2 hours. So I opted to wait and my ride left. About an hour later I received a text message telling me I could review my service video. However the vehicle in the video was not my Jeep. At that point they realized that they were working on the wrong car. Finally got my car another hour later. Needless to say I am done with them. More

Brenton Loveless GOING ON 7 WEEKS WITHOUT A TRUCK,43000 MILES NEEDS TRANSMISSION,ITS A 2018 RAM 2500 WITH A TOWING & SNOW PLOW PACKAGE,I ONLY USE IT AS MY DAILY DRIVER.RAM CUSTOMER CARE DOES NOT CARE,NO LO MILES NEEDS TRANSMISSION,ITS A 2018 RAM 2500 WITH A TOWING & SNOW PLOW PACKAGE,I ONLY USE IT AS MY DAILY DRIVER.RAM CUSTOMER CARE DOES NOT CARE,NO LONER CAR.THE DEALER TOOK 5 WEEKS TO FIGURE OUT IT NEEDED A TRANSMISSION.IT TOOK ME 5 MINUTES TO KNOW THE NOISE WAS IN THE CONVERTER.ITS SAD,NO ONE CARES ABOUT THE QUALITY OF THE PARTS MADE.ALL THEY WAN'T IS YOUR MONEY AND THEN THEY GIVE YOU NOTHING BUT A HARD TIME.IN THE 7 WEEKS I HAVE GOT 3 PHONE CALLS,I MADE ABOUT 20 CALLS BETWEEN THE DEALER AND RAM,ALL I GET IS SOMEONE WILL GET BACK TO ME.GOOGLE RAM TRUCK PROBLEMS BEFOR YOU BUY ONE.NOTHING BUT JUNK & THE PRICE OF THEM IN CRAZY. More

Thanks to David in service and Shay for coordinating a difficult repair, quickly and fairly! My local dealer for years. difficult repair, quickly and fairly! My local dealer for years. More

Bought a Dodge charger from this dealer less than 90 days ago. Due to a recent accident it needed to be held at dealer for "safety" related issues. Took several weeks to get off lot. A week or two into drivi ago. Due to a recent accident it needed to be held at dealer for "safety" related issues. Took several weeks to get off lot. A week or two into driving the car had issues. Bad wiring for fog lights, needs new exhaust manifold gasket, needs new automatic transmission pan as it's warped etc. Over $2000 in repairs - this was checked out by 2 other dodge dealers as I was skeptical. Both said the same thing the the dealer I bought it from tried hiding it as bolts have been corroded and broken for quite some time. Just sharing my experience as I have no problem fixing the car however be wary! More

Very fast. Transparent. Easy to work with. The entire process couldn't have been better. process couldn't have been better. More

Great service! Hassle free buying! We bought our new Gladiator there and they were great to work with and we will definitely be shopping there for our next car! Gladiator there and they were great to work with and we will definitely be shopping there for our next car! More

Trash service department. The service manager Chris will act like he cares but will only lie and deceive. They believe it’s okay to allow a vehicle that’s new to have a loose front end. act like he cares but will only lie and deceive. They believe it’s okay to allow a vehicle that’s new to have a loose front end. More

Made an appointment to see a vehicle and drove over an hour to get there only to be told that the vehicle I had an appointment to see was sold hours before I arrived and nobody had the decency to call. To hour to get there only to be told that the vehicle I had an appointment to see was sold hours before I arrived and nobody had the decency to call. To make matters worse while there I requested a price for my trade and what they offered was a joke and an insult. Quite possibly the worst experience I have ever had at a dealership. If I could give zero stars I would. Spend your hard earned money elsewhere More

Purchase 2019 Jeep Wrangler Rubicon looked for a specific Jeep 2019 Rubicon from over 6 dealers for over a month, finally I found Harr (I wish I had found them sooner!) and they said th looked for a specific Jeep 2019 Rubicon from over 6 dealers for over a month, finally I found Harr (I wish I had found them sooner!) and they said they could get it, and they did :). I couldn't be happier. It was painless, speedy and no pressure. It was a blessing to have Daynelle as my sales rep. She will go above and beyond to make sure you are happy. The finance manager and everyone there were fantastic. I couldn't ask for a better experience. I will be buying my next Jeep at Harr. More

Oil change was completed in a timely manner... I did have an appt. But sometimes that doesn't matter. I am very busy with my kids and I was in and out in no ti was completed in a timely manner... I did have an appt. But sometimes that doesn't matter. I am very busy with my kids and I was in and out in no time. More