Harper Volkswagen

TDI commentary and service experience First of all, a commentary on the TDI emissions situation: our experience with the TDI diesel engine in our JETTA has been great! Mileage has been ~ First of all, a commentary on the TDI emissions situation: our experience with the TDI diesel engine in our JETTA has been great! Mileage has been ~42 mpg and performance has been awesome. Our recent trips to Colorado in the mountains proved that our JETTA could keep up with anyone in the mountain roads. In my opinion, the emissions deception was a mistake, but the overall environmental impact is minor compared to the huge truck traffic - all belching diesel fumes hundreds of time more than the small diesel cars out there. The EPA standards are typical over-reacting government standards. The recent Goodwill compensation was well done, and helped finance a service need. Our recent service experience at Harper VW was great. Good customer service, no problems with the repairs, and the wash and wax job was appreciated. Service pricing is somewhat higher than alternatives, but the end product is well worth it. More

Surprised by the service staff and tha sales force The service staff,Steve Nicole, went above and beyond to welcome me as a "Harper customer ". I then seen David Fish in sales. It was a total new exper The service staff,Steve Nicole, went above and beyond to welcome me as a "Harper customer ". I then seen David Fish in sales. It was a total new experience to be treated like a " King". I not only got a deal that I was looking for, but when I picked up my Passat. He had already transferred the items from my trade-in. He put everything in the same place as it was in my trade-in down to the umbrella and Kleenex box. I've made a lot of trades and never got the treatment that I received at Harper. You have won me over as a Harper customer present and future. More

Service department Excellent service department, gave us a loaner car and our experience was all on the positive side!,,I was impressed with the folks who greeted us and Excellent service department, gave us a loaner car and our experience was all on the positive side!,,I was impressed with the folks who greeted us and the were very professional... More

Change I don't like change!! When I go to Harper's VW it is always the same, friendly, nice, prompt and clean waiting area. Jeff is the nicest young man. I don't like change!! When I go to Harper's VW it is always the same, friendly, nice, prompt and clean waiting area. Jeff is the nicest young man. More

It's like dating and getting married First you think "this won't last" after you buy a new car, you're in the Honeymoon stage where everyone is nice to you. 14 years later, I still have First you think "this won't last" after you buy a new car, you're in the Honeymoon stage where everyone is nice to you. 14 years later, I still have my Passat service my Harpers VW. Why? Because everyone is very professional and fair. More

windshield issue From the purchase, finance, to the service! Courteous, professional and efficient. No nonsense, no dancing around questions. Direct, concise and accur From the purchase, finance, to the service! Courteous, professional and efficient. No nonsense, no dancing around questions. Direct, concise and accurate. Would use them again and most assuredly would recommend them to others. Harper got it right with all "A" players!!!! More

Above and beyond Steve Nicole in service has been very helpful with explaining detailed work and making every step in costly repairs much easier to understand. He real Steve Nicole in service has been very helpful with explaining detailed work and making every step in costly repairs much easier to understand. He really took good care of my Tiguan knowing I was taking it on a trip back to Oklahoma. I highly recommend Harper auto group, I also own an Audi and use Harper for this car as well. If they worked on Harley's I would take it there as well :) More

Great What can I say, i went to take my car for the 10k mile service and I end up getting a new car thanks to my friend James ross What can I say, i went to take my car for the 10k mile service and I end up getting a new car thanks to my friend James ross More

Made car-buying very easy. This was our first time buying a car and Harper made the process very easy. Our sales associate had the perfect car ready and waiting for us when we a This was our first time buying a car and Harper made the process very easy. Our sales associate had the perfect car ready and waiting for us when we arrived at the dealership. A few hours later, we drove away happy customers. Easy peasy! More

Awesome service, so easy to work with! Had my first experience with Harper and couldn't be happier! David Fish was so friendly and helpful! Everyone was very welcoming, and had my car waiti Had my first experience with Harper and couldn't be happier! David Fish was so friendly and helpful! Everyone was very welcoming, and had my car waiting and ready for a test drive as I arrived. They gave us a great deal on our trade and I love my new GTI! I would recommend them highly!! Thanks, Phillip, David and Kimo!! More