Harper Volkswagen

Harpers are the best!!! I have purchased vehicles from Harpers for over 14 years! I have purchased from their Porsche dealership as well as their VW dealership and can say I I have purchased vehicles from Harpers for over 14 years! I have purchased from their Porsche dealership as well as their VW dealership and can say I have received superior service from both! This dealership goes above and beyond to give their customers the very best service of any dealership in the Knoxville area! You will never go wrong with using the Harper dealerships!! They are the best!!! More

OUTSTANDING EXPERIENCE AS ALWAYS! Great service in a timely way with highly professional interactions with service personnel. Also, Chris Brown is still my idea of a great sales per Great service in a timely way with highly professional interactions with service personnel. Also, Chris Brown is still my idea of a great sales person! More

First Scheduled Service Harper made my 10,000 mile service a breeze. Flexible appointments, loaner car if needed, and excellent communication from Steve (service advisor). Harper made my 10,000 mile service a breeze. Flexible appointments, loaner car if needed, and excellent communication from Steve (service advisor). See you at 20,000 miles! More

Very good service & very patient I took my car to different places for services and they were hard to deal with so I went to the dealership and they were so kind and good a making sur I took my car to different places for services and they were hard to deal with so I went to the dealership and they were so kind and good a making sure I felt calm and reassured my car was gonna be ok More

Great experience! This was absolutely a wonderful car buying experience. There was zero pressure, and we didn't feel like we were getting the typical car shopping hust This was absolutely a wonderful car buying experience. There was zero pressure, and we didn't feel like we were getting the typical car shopping hustle. Chris Brown was amazing! He was patient while we asked questions, and his follow up, post initial visit, was very warm and assuring. We did buy a great Jetta and ended up getting the upgraded package because it just made sense. I highly recommend Chris Brown and Harper Volkswagen. Great experience! More

Man alive it's worth the drive! We shopped other dealerships closer to our home before our deal with the Harper folks. It was easy to see that they were putting our interests first, We shopped other dealerships closer to our home before our deal with the Harper folks. It was easy to see that they were putting our interests first, thereby assuring that we would be satisfied customers, rather than pushing a sale at all means like other dealers. Overall, it was a fun experience and Steve did a fine job facilitating the details and explaining the newest features. More

Best Service In Town These guys genuinely care about you and your car. They establish a relationship with you and listen to your concerns. They are very helpful and do wha These guys genuinely care about you and your car. They establish a relationship with you and listen to your concerns. They are very helpful and do what they can to keep the customer happy. Steve couldn’t have been any nicer or done more! He always goes above and beyond to help! More

Excellent I am so pleased with Harper Volkswagen. Staff and Service Department are awesome. Thank you, Steve Nicole for the excellent customer service. Looking I am so pleased with Harper Volkswagen. Staff and Service Department are awesome. Thank you, Steve Nicole for the excellent customer service. Looking forward to my next visit. More

Best car buying experience I ever had This was by far the best car buying experience I have ever had. We started looking back in July 18 for a car and doing our research. Went to the deale This was by far the best car buying experience I have ever had. We started looking back in July 18 for a car and doing our research. Went to the dealership told them we weren’t going to buy today but we wanted to look around. No pressure and the salesman, Cory walked us around and answered any questions we had. Fast forward to Monday 9/24/18. We go in and decide to test drive a Tiguan. The same salesman Cory was again nothing but wonderful. Informative, friendly and didn’t push us. Turned out I didn’t like the Tiguan(wasn’t as roomy as I imagined, nothing against the car). So we have him show us a car. I fall in love with the Passat. So not only does Cory and the finance manager Rick stay past closing but since it was so late they weren’t able to get financing available, the next day Rick worked on getting us the best deal(and I do mean the best deal) and Cory came in on his day off to assist us in purchasing the car and going over any last questions we had. And on top of it all when we were about to leave we noticed a tiny dent towards the front of the car. It really wasn’t even big enough to worry about but Cory was a champ and made sure to help us get the repair for the shop set up for when was best for us and to make sure we had a car in the meantime. I literally could not have imagined a better experience when buying a car. I won’t ever buy a car anywhere else at this point. More

AWESOME! AS ALWAYS! In every Way! I will never go anywhere else. Thanks Andy your crew and yourself always exceed all my expectations. Y'all Rock!!!!!!!!!!! In every Way! I will never go anywhere else. Thanks Andy your crew and yourself always exceed all my expectations. Y'all Rock!!!!!!!!!!! More