Harper Volkswagen

Tiguan repair Overall we are pleased with the service we received on our 2012 Tiguan. Communication about what repairs are covered by warranty, what is being done a Overall we are pleased with the service we received on our 2012 Tiguan. Communication about what repairs are covered by warranty, what is being done and a time frame when the repairs will be completed has been an issue. More

My baby I have had my beetle for 5 years and I would not take her anywhere else. I have even been out of a service plan for 2 of those years and still would I have had my beetle for 5 years and I would not take her anywhere else. I have even been out of a service plan for 2 of those years and still would not take her anywhere else . The guys are the best they are helpful, friendly and always there when I need them. More

Broken Key Ken in parts ordered a new key for us. It arrived the next day which was great since our key had broken off and was missing. Chris in service worked q Ken in parts ordered a new key for us. It arrived the next day which was great since our key had broken off and was missing. Chris in service worked quickly to get the car in and the key reprogrammed. More

Simple oil change Been going to Harper VW for 10 + years. Have yet to be disappointed in their service. Always efficient, courteous and friendly. A little expensive, bu Been going to Harper VW for 10 + years. Have yet to be disappointed in their service. Always efficient, courteous and friendly. A little expensive, but you get what you pay for ! More

60,000 mile service I took my VW golf in early Saturday morning for its 60,000 mile check-up. My car was 5th or 6th in a line-up out side the building. Steve greeted me b I took my VW golf in early Saturday morning for its 60,000 mile check-up. My car was 5th or 6th in a line-up out side the building. Steve greeted me by name with a smile, took my keys, and headed for my car. I remember thinking that out of the all the cars that he sees coming in every day that it was pretty amazing that he knew which car was mine. Also on a previous visit I had asked Steve if my windshield wipers needed to be replaced. At that time he said that they were fine. At this servicing he remembered this detail and had them replaced for me. I had totally forgotten to ask about it but Steve remembered. It feels like family here at Harper Volkswagen. More

Service Had a pleasant experience with the service department. They worked around my schedule and offered a car to drive if it was needed. I had a recall and Had a pleasant experience with the service department. They worked around my schedule and offered a car to drive if it was needed. I had a recall and alignment done and there were no issues. The car was returned washed and in good condition. More

"Class Act" I've had my 2014 Jetta in a couple of times and their service department is consistently knowledgeable, fast, and courteous. Free would be good but wh I've had my 2014 Jetta in a couple of times and their service department is consistently knowledgeable, fast, and courteous. Free would be good but what the heck! Check em out.You won't be disappointed. They are indeed a customer oriented "Class Act." More

Showed me respect and cooperation. Chris Brown was very knowledgeable and helpful as my salesperson. I went on a test drive by myself in a 2016 VW beetle and felt like I was 16 years ol Chris Brown was very knowledgeable and helpful as my salesperson. I went on a test drive by myself in a 2016 VW beetle and felt like I was 16 years old in Fresno CA. I am 67 years old and lived in Fresno from 10 - 16 years of age. So I purchased the vehicle. More

THIS is the way it’s supposed to work! If all Service Department operated like this and were as friendly as these folks there would be no quick lube‘s along the side of the road I Highly r If all Service Department operated like this and were as friendly as these folks there would be no quick lube‘s along the side of the road I Highly recommend these people More

Great service and friendly! We bought our daughter her first “non hand me down” car here and we couldn’t have ask for a better experience. I was dreading it but Chris Brown and R We bought our daughter her first “non hand me down” car here and we couldn’t have ask for a better experience. I was dreading it but Chris Brown and Rick Boring made it such an easy experience that we will most certainly will be back. Thanks Harper! More