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Harper Volkswagen

Knoxville, TN

4.8
928 Reviews

9901 Kingston Pike

Knoxville, TN

37922

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Showing 928 reviews

March 02, 2020

Scheduled Service Harper's VW Service Department is always excellent. The service writer, Amanda Haskell, listened to concerns, kept me updated on the work status, and More

by Terry
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Haskell
March 02, 2020

Amanda Haskell was very helpful in getting the service coordinated and the correct parts. She helped me with scheduling, loaner, and keeping me updated. Always a pleasant experience! More

by UT.VOLS.FAN
Recommend Dealer
Yes
Employees Worked With
Amanda Haskell
February 27, 2020

Customer Oriented Service : That's the approach of Harper Volkswagen's service department and it is much appreciated. Jared, our service writer, was helpful as always (as was M More

by OpusJupiter
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jared, Mike
February 13, 2020

This is my wife and I’s 4th purchase from Harper. They have always been fair and trustworthy. The financial manager Rick, has always been a great guy. We see online what we think is a good price, and when More

by dsdiver.john
Recommend Dealer
Yes
Employees Worked With
James, Rick
February 10, 2020

First time customer with Harper VW and will definitely be back. Tremendous service and easy process. Jason Prater did an excellent job throughout the sales process. Highly recommend! More

by MG
Recommend Dealer
Yes
Employees Worked With
Jason Prater
February 07, 2020

As always service went above and beyond. Chris was most helpful with sticking with a difficult problem and getting it resolved. I was provided a loaner vehicle while my Golf issue was fixed. Outstanding de More

by dadenning
Recommend Dealer
Yes
Employees Worked With
Chris. Shannon Harper.
February 04, 2020

Took my car in for a recall. Experienced more than expected. Thank you Amanda & guys who helped. I really appreciate your help and concern. Awesome! More

by reecie135
Recommend Dealer
Yes
Employees Worked With
Amanda, and all guys in service dept.
January 28, 2020

I am a first time buyer from this dealership.i am extremely happy with friendly welcome from manager Chris .i am happy with doing business with them. More

by Dave b
Recommend Dealer
Yes
Employees Worked With
Andy
January 28, 2020

Another great experience with Harper Thanks for another great visit to Harper VW service department! The staff was courteous, everything was taken care of promptly, and they followed up t More

by Claudia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Ramsey, Mike Clem
January 25, 2020

Great experience with service. Always professional, courteous and prompt. The staff keeps you informed every step of the way. Great waiting area. Will definitely recommend. More

by Beetle
Recommend Dealer
Yes
Employees Worked With
Amanda
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