Harper Volkswagen
Knoxville, TN
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Scheduled Service Harper's VW Service Department is always excellent. The service writer, Amanda Haskell, listened to concerns, kept me updated on the work status, and Harper's VW Service Department is always excellent. The service writer, Amanda Haskell, listened to concerns, kept me updated on the work status, and helped with service close-out. Perfect experience! More
Amanda Haskell was very helpful in getting the service coordinated and the correct parts. She helped me with scheduling, loaner, and keeping me updated. Always a pleasant experience! coordinated and the correct parts. She helped me with scheduling, loaner, and keeping me updated. Always a pleasant experience! More
Customer Oriented Service : That's the approach of Harper Volkswagen's service department and it is much appreciated. Jared, our service writer, was helpful as always (as was M : That's the approach of Harper Volkswagen's service department and it is much appreciated. Jared, our service writer, was helpful as always (as was Mike, the service manager). Job done right the 1st time. More
This is my wife and I’s 4th purchase from Harper. They have always been fair and trustworthy. The financial manager Rick, has always been a great guy. We see online what we think is a good price, and when have always been fair and trustworthy. The financial manager Rick, has always been a great guy. We see online what we think is a good price, and when we get there it’s always lowered. Listen, I know these guys aren’t losing money, but they are good people. Their service department is one of the best! More
First time customer with Harper VW and will definitely be back. Tremendous service and easy process. Jason Prater did an excellent job throughout the sales process. Highly recommend! back. Tremendous service and easy process. Jason Prater did an excellent job throughout the sales process. Highly recommend! More
As always service went above and beyond. Chris was most helpful with sticking with a difficult problem and getting it resolved. I was provided a loaner vehicle while my Golf issue was fixed. Outstanding de helpful with sticking with a difficult problem and getting it resolved. I was provided a loaner vehicle while my Golf issue was fixed. Outstanding dealership!! More
Took my car in for a recall. Experienced more than expected. Thank you Amanda & guys who helped. I really appreciate your help and concern. Awesome! expected. Thank you Amanda & guys who helped. I really appreciate your help and concern. Awesome! More
I am a first time buyer from this dealership.i am extremely happy with friendly welcome from manager Chris .i am happy with doing business with them. extremely happy with friendly welcome from manager Chris .i am happy with doing business with them. More
Another great experience with Harper Thanks for another great visit to Harper VW service department! The staff was courteous, everything was taken care of promptly, and they followed up t Thanks for another great visit to Harper VW service department! The staff was courteous, everything was taken care of promptly, and they followed up to make sure I was happy. Harper excels in their commitment to customer service. Wouldn't go anywhere else! More
Great experience with service. Always professional, courteous and prompt. The staff keeps you informed every step of the way. Great waiting area. Will definitely recommend. courteous and prompt. The staff keeps you informed every step of the way. Great waiting area. Will definitely recommend. More