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Harper Jeep Ram Chrysler Dodge Fiat

Alcoa, TN

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rated
28 Reviews

3033 Alcoa Highway

Alcoa, TN

37701

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Showing 28 reviews

July 06, 2021

As usual, Harper’s had my van in and out very quickly. Excellent customer service. Always confident Harper’s will handle every problem I have . Easy to make appointments and always prompt and friendly More

by dss723
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Lafayette Patte, Philip Hendra
June 26, 2021

Got me in and out for the oil change quickly. More

by Charlie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
phiip
June 15, 2021

We had to have car towed. Rick in service department kept us informed of progress, fixed problem, and was most helpful. Will repeat! FIVE STARS More

by The Whites
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick in Service Department, excellant
May 28, 2021

Everyone we interacted with were amazing. They were very helpful and worked hard to ensure that the vehicle we bought was exactly what we wanted. More

by Msnursern
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Webb and Gary
May 07, 2021

The people I deal with are exceptional, friendly and service is performed quickly. When I have questions related to upcoming service I can trust that they are truthful and not an attempt to up sale. More

by dave
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bill Kenny
May 05, 2021

Jim and Steve are great at what they do in the heavy duty shop. They get me in and out of the shop in reasonable time. More

by mcannirwin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim and Steve
May 03, 2021

Chrysler needs to produce more parts. Waited a week on two front axle seals. It’s a shame the parts are in stock in any off brand store and have to wait and bring the vehicle back for repairs. Unacceptabl More

by Mffal4053
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ricky Stoots
April 26, 2021

Scheduled service for 50k recommended service, was in and out quickly. No issues at all. Quick professional service department, and nice facilities to wait in More

by nashy05
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Advisor
April 23, 2021

Jim Long was my salesman and he has managed my sales and continues to assist me after sales. He has been great to work with. Thanks Jim all your help with the buying process and your continued customer se More

by AGoff
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Long
March 20, 2021

Rick at Harper Jeep Dodge has been wonderful helping me get thing done on my jeep. I am new Jeep owner. Thanks for your help More

by tinyjellybean68
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Rick