Harper Jaguar Alfa Romeo Maserati
Knoxville, TN
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I have been bringing my wife's Fiat 500X to Harper for services almost three years now. Most of the time it is just for routine maintenance. I am consistently impressed by the professionalism and courte services almost three years now. Most of the time it is just for routine maintenance. I am consistently impressed by the professionalism and courtesy every member of the service team exhibits. When I call to schedule, I feel like I am a very important customer. When I come in, both Dickey and Tyler provide the best service possible. I would recommend Harper Fiat to anyone needing service in the Knoxville area and plan to continue visiting this service department as long as we own a Fiat. Thank you for all you do to ensure my happiness and meet my service needs. More
Well worth the 200 mile drive to purchase my used car. First time making a deal through texts and email - great experience. Salesman Todd Bernstein was very prompt in replying to all my questions and we First time making a deal through texts and email - great experience. Salesman Todd Bernstein was very prompt in replying to all my questions and went out of his way to make this a non-stress event. Car was as good as represented and ready to go when I got there for my inspection. Finance Manager Allen Brooks steered us through the paperwork in record time. Very pleased with the car and with this Dealership. More
Worth driving from Chattanooga to have have Harper service our Fiat 124 Spider. Service team is fully certified and equipped to excellent work on vehicle. service our Fiat 124 Spider. Service team is fully certified and equipped to excellent work on vehicle. More
I have never felt such satisfaction with a purchase as when I purchased my automobile from Harper Maserati. I drove 4 hours from SC to buy this car. From the salesmen to the finance officer, they made me when I purchased my automobile from Harper Maserati. I drove 4 hours from SC to buy this car. From the salesmen to the finance officer, they made me feel as though I was buying the most expensive car on the lot. They didn’t shame me, hassle me, or attempt to fast talk me. I truly felt valued as a customer. I would actually drive the distance again just to receive the care that they provided. More
Great experience with Tyrell Jemerson. Thanks for being patient with me. No pressure and good prices. Will definitely look at Harper for my next purchase. patient with me. No pressure and good prices. Will definitely look at Harper for my next purchase. More
My only concern is I bring my car in for every routine maintenance that is required and yet Harper never gives me a discount, a coupon, or incentive to have my car serviced there for my warranty I purchas maintenance that is required and yet Harper never gives me a discount, a coupon, or incentive to have my car serviced there for my warranty I purchased. It would be nice to receive a discount on services every once in a while, or something since I technically I could take it to another service center for oil changes, etc to keep warranty valid. Also, when the car gets “complimentary washed” it would be nice that it was really cleaned, not just run through the wash, because I had dirt residue left over in places and bugs still left over on the front of my vehicle after the complimentary wash. More
Had mail in tire resulting in slow leak. Called Dickie and he asked me to come in right away for repairs. As usual they took care of everything as quickly as possible. and he asked me to come in right away for repairs. As usual they took care of everything as quickly as possible. More
Very professional, no pressure sales, friendly atmosphere and help in getting all aspects of purchase completed, financing was timely completed with just a little backup atmosphere and help in getting all aspects of purchase completed, financing was timely completed with just a little backup More