Harper INFINITI

I'm 69 years old and have interfaced with countless auto dealerships from all over the country in the past 50 years of vehicle buying experience. Harper of Knoxville is by far head and shoulders above the r dealerships from all over the country in the past 50 years of vehicle buying experience. Harper of Knoxville is by far head and shoulders above the rest in all aspects - from sales to service. An example of their uniqueness was owner Tom Harper introducing himself and thanking me for buying from his dealership! Had a nice 10 minute chat. Harper truly strives to satisfy the customer in every way. Top notch professionalism shows everywhere. More

I've been taking my car in for three years now. Appointments are always easy to make, loaner cars always available and they complete the service as promised. Appointments are always easy to make, loaner cars always available and they complete the service as promised. More

I have bought many new cars over the 75 years of my life, and all the people at Harper's Infinity have been the best. They are amiable, courteous, knowledgeable, and call us by name. I consider each of them and all the people at Harper's Infinity have been the best. They are amiable, courteous, knowledgeable, and call us by name. I consider each of them a new friend. More

We love dealing with Tommy at Harper Infiniti. There is no haggling for a better price. We know we are getting the best price without begging. Tommy and the other sales representatives at the dealer are no haggling for a better price. We know we are getting the best price without begging. Tommy and the other sales representatives at the dealer are very professional, yet genuinely friendly. I am highly comfortable recommending Tommy and the sales staff to people I know. More

I've had my Infiniti for about 4 years and Harper has been fabulous for all of my service needs. They are pleasant, professional, helpful and complete. They also exhibit integrity in their dealings wit been fabulous for all of my service needs. They are pleasant, professional, helpful and complete. They also exhibit integrity in their dealings with me - for example, this past service I asked them to rotate the tires but they told me that the tread wear was almost identical and the tires didn't need rotation. All in all I couldn't ask for better service or a better automobile. More

I have Purchased 2 Cars and have had both cars serviced exclusively at Harper over the last 15 years. I have always received great customer service at this dealership and have been exceptionally pleased w exclusively at Harper over the last 15 years. I have always received great customer service at this dealership and have been exceptionally pleased with sales and service and product quality. Tom McNair has always provided friendly professional service and I would highly recommend this dealer and product. More

2 wks after 60K mi service return visit to correct problems still present with brakes. Tom made sure these were solved. He's the BEST! problems still present with brakes. Tom made sure these were solved. He's the BEST! More

We have been Harper customers for 20 years and have always had great service. Friendly atmosphere, competent employees. I have purchsed 14 cars through them. always had great service. Friendly atmosphere, competent employees. I have purchsed 14 cars through them. More

I purchased my pre-owned 2005 FX35 at Harper in 2008. I have never experienced the level of serice and customer care I receive at Harper from any other dealership in my 35 years experience owning and carin have never experienced the level of serice and customer care I receive at Harper from any other dealership in my 35 years experience owning and caring for automobiles. There have been two issues that were outside any warranty and somehow Harper got them covered for my vehicle with a minimal sercvice fee to me. Service here is not only great - It is outstanding. More

We purchased our 2004 FX35 Infiniti in Cerritos, California. We relocated to Tennessee in 2006. We looked for the nearest Infiniti dealer to service our car. We found Harper Infiniti in Knoxville California. We relocated to Tennessee in 2006. We looked for the nearest Infiniti dealer to service our car. We found Harper Infiniti in Knoxville, TN. We've been extremely happy with the service and professionalism of Harper and their employees. We would highly recommend Harper to friends and relatives. We will make our next purchase from Harper. Howard Johnson More