Harper INFINITI

Any service visit I have had at Harpers has been extraordinary. The service people are very sensitive to the needs of the customer. Mr. McNair was especially helpful in giving me some insight as to extraordinary. The service people are very sensitive to the needs of the customer. Mr. McNair was especially helpful in giving me some insight as to when I might need the brake job I thought I needed today. I've been to other dealers to have my cars serviced in the twenty-four years I've been in Knoxville, but Harpers has been the best by far. I've always felt that I would get overcharged or just ripped off at other dealer service shops, but I've never had that feeling at Harpers. Today, I took my car in for an oil change and brake job. Mr. McNair informed me I only needed the oil change. I know very little about cars and I told Mr. McNair they could have done the brake job and I wouldn't have known if I needed it or not. He responded that they are always honest and fair to their customers. This is my fourth Infiniti I've bought at Harpers and I've had them all serviced there. It's good to find a business that exhibits honesty and integrity in their dealings with customers. I will continue to do business at Harpers. More

Harper dealerships have set a new standard for customer service. I will NEVER buy another vehicle from another dealership! They all pale in comparison to Harper!! service. I will NEVER buy another vehicle from another dealership! They all pale in comparison to Harper!! More

This is an amazingly easy process. My loaner car was waiting for me when I arrived. Mike quickly got any information needed & got me out the door to start my day. My car ready as promised & clean waiting for me when I arrived. Mike quickly got any information needed & got me out the door to start my day. My car ready as promised & clean More

Everyone at Harper is a pleasure to deal with. Would not buy a car anywhere else or have my car serviced anywhere else. I love my 2006 Infiniti G35 but it's time for an upgrade and I know where I'll be sho buy a car anywhere else or have my car serviced anywhere else. I love my 2006 Infiniti G35 but it's time for an upgrade and I know where I'll be shopping!!! P. S. Harper Jaguar is awesome also (my husband shops there :) More

ASSOCIATE VERY KNOWLEDGEABLE, MET EVERY NEED WITH PROMPTNESS AND HAD NEW CAR WITHIN 8 HOURS INCLUDING FINANCE DEPARTMENT WILL RECOMMENT TO FRIENDS WANTING NEW CAR PROMPTNESS AND HAD NEW CAR WITHIN 8 HOURS INCLUDING FINANCE DEPARTMENT WILL RECOMMENT TO FRIENDS WANTING NEW CAR More

This is the fourth car I have purchased over the last 12 years...bought two from Vince...excellent knowledge and very easy to deal with ...have recommended 2 others who also bought from him. Cannot say enou years...bought two from Vince...excellent knowledge and very easy to deal with ...have recommended 2 others who also bought from him. Cannot say enough about the overall experience ! Kudos to Shannon and Vince More

I highly recommend Harper to everyone, mainly because of the Infiniti Service Department's friendly and helpful people. The entire service staff is always welcoming and comforting - in a sometimes a stressf the Infiniti Service Department's friendly and helpful people. The entire service staff is always welcoming and comforting - in a sometimes a stressful situation. I always leave with a smile and safe feeling! Thank you service department! More

We drove ovet 100 miles from Maggie Valley, NC, to buy our FX45. Well worth the trip! Tommy is our man! You will never be disappointed! Robbo & Kathy our FX45. Well worth the trip! Tommy is our man! You will never be disappointed! Robbo & Kathy More

When ever I have brought my car in for servicing, I have always been met with the ut most professional and respectful people there. They have answered my questions either in person or by phone. I have not always been met with the ut most professional and respectful people there. They have answered my questions either in person or by phone. I have not always found that with other dealership in and around the Knoxville area. More

I went in there and the customer service was great, there was a nice waiting area, and they explained the problem with my car in a way that I could understand. was a nice waiting area, and they explained the problem with my car in a way that I could understand. More