Harper INFINITI
Knoxville, TN
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The customer service at Harper Infinity is 1st class. The sales rep., Matt Stegall, was patient, understanding to my needs, and a pleasure to work with. There was no high pressure sales talk and he list The sales rep., Matt Stegall, was patient, understanding to my needs, and a pleasure to work with. There was no high pressure sales talk and he listened to what I was looking for in a vehicle. More
Matt Stegall is a great salesman to work with. Very knowledgeable about the products they have to offer. Has helped both myself and the wife purchase many vehicles. knowledgeable about the products they have to offer. Has helped both myself and the wife purchase many vehicles. More
Excellent experience bying my new Infinity. No pushy sales people. Kind and considerate. Spent plenty of time with me explaining the navigation system and other new elctronics I was not familiar with. sales people. Kind and considerate. Spent plenty of time with me explaining the navigation system and other new elctronics I was not familiar with. More
this dealership is so supportive both before and after a sale. they were not pushy.... but gave me information on the infiniti and continue to be there for me at any time! they are the BEST! 20 + year sale. they were not pushy.... but gave me information on the infiniti and continue to be there for me at any time! they are the BEST! 20 + years ago my husband purchased several cars from them... and was very pleased... they continue to provide this superb attitude and quality of service. i love my new infiniti g37! ...and tommy pulvirenti is an outstanding! More
This is the 2nd Infiniti that we have bought at Harpers. Tommy has been our salesman on both occasions. It is always a pleasure to deal at Harpers. Simple, quick, and great customer servive! Service is alwa Tommy has been our salesman on both occasions. It is always a pleasure to deal at Harpers. Simple, quick, and great customer servive! Service is always super too! Harper's is a first class auto dealer in Knoxville. I told Tommy that I had decided Knoxville was an Infiniti town. The numbers of Infiniti vehicles in town is impressive. More
I was very impressed at the way I was received at Harper when I brought my Infinity G-35 Coupe in for service and repairs recently. Even though I did not buy my car from Harper, I was treated as if I had. T when I brought my Infinity G-35 Coupe in for service and repairs recently. Even though I did not buy my car from Harper, I was treated as if I had. Tom McNair was very knowledgeable and courteous. I was also very impressed that a loaner car was provided to me at no charge and that they detail cleaned my car after the service. I will definitely be bringing my car back for future service and will be telling others about my experience. I will also consider future car purchases from Harper. More
Tommy was great to work with. He treated me like I was buying a brand new Infiniti eventhough I was buying a used car. Would recommend him and the dealership to anyone buying a car. buying a brand new Infiniti eventhough I was buying a used car. Would recommend him and the dealership to anyone buying a car. More
Been with these guys for 8 years so far and have always been very pleased. Tommy has been especially useful over my last 3 vehicles. I tell friends he is the man to see. Greg Rothery been very pleased. Tommy has been especially useful over my last 3 vehicles. I tell friends he is the man to see. Greg Rothery More
While stranded during a visit to the Knoxville area, Jeff and his staff took care of getting my car in to the dealership, diagnosing/repairing and returning it in a timely and professional manner. Couldn't h and his staff took care of getting my car in to the dealership, diagnosing/repairing and returning it in a timely and professional manner. Couldn't have been a more seamless experience. Thank you!!! More
On my second Infiniti - both from Harper. Have ALWAYS been very well treated. Sales are not "pushy" and service is fast, accurate, cost-effective and courteous. Latest service this week: Particular kudos been very well treated. Sales are not "pushy" and service is fast, accurate, cost-effective and courteous. Latest service this week: Particular kudos to Jeff Painter for working around my complicated schedule of unanticipated surgery for my wife and short notice work demands. Love the cars; dealer personnel are excellent. See no reason to go anywhere else!! Alan Baker 865.414.0310 More