
Harper INFINITI
Knoxville, TN
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this is my 3rd Infiniti , had great experience buying my 1st QX4 for my son , then my G35 with Tommy P who was great to work with have had regular service on my 09 M35 and g35 with Harper and always treat 1st QX4 for my son , then my G35 with Tommy P who was great to work with have had regular service on my 09 M35 and g35 with Harper and always treated with upmost attention Had an emergency situation develop on way to work with the M35 and managed to get it to dealership , was greeted with the smiling face of Phillip who took over as i pulled in , he got me with Tom McNair who arranged the service and the loaner car and i was out the door in less than 15 minutes and made it to my appointment at the office on time - Tom made sure I had everything i needed - Tom promptly called with the report and said it would be ready the next day and it was , I picked it up (fully detailed ) and Phillip even helped me load some stuff into the trunk - thanks guys Would and do recommend Harper Infiniti to my friends Joe W More
The experience we had at Harper was a fantastic car buying experience. It is very eivident that Tommy and everyone at Harper go out of their way to make sure you are completely satisfied with your car buying experience. It is very eivident that Tommy and everyone at Harper go out of their way to make sure you are completely satisfied with your car and service. I have already recommened them to others. More
My husband and I have never had a more pleasant experience buying a car. Tommy was wonderful, he didn't pressure us at all. He was very knowledgeable about the car and extremely professional. I experience buying a car. Tommy was wonderful, he didn't pressure us at all. He was very knowledgeable about the car and extremely professional. I want to thank Tommy and the entire Harper staff for treating us so well. We love, love, love Harper Infiniti! More
Easy to make appointment, intake process for service friendly, quick, well organized and a clean late model loaner car is always ready for me. Always thoroughly reviews what is to be done to the car. S friendly, quick, well organized and a clean late model loaner car is always ready for me. Always thoroughly reviews what is to be done to the car. Sets time for when car will be ready for pick-up and always meets or is ahead of the schedule. Effectively reviews the work that was done to the car, discusses overall status of the car from the comprehensive examination of the car and mentions any areas of concern. My car is always cleaned free of charge before I arrive for pick-up and is brought to the door for my departure. The pick-up process is also quick and thorough but not rushed. My wife and I have owned 2 infinities s and have had the pleasure of working with Tom McNair and his service department for 10 years and the level of service has always been great. He and his department are exceptional. More
Making an appointment was quick and easy. We got to the dealership and was instantly met by Tom. He was friendly, informative and very knowledgeable. We left the car for service and it was done prior to dealership and was instantly met by Tom. He was friendly, informative and very knowledgeable. We left the car for service and it was done prior to the time promised. Overall service was great. Thanks Tom. More
Harper Infinity has always gone above any other dealership we have purchased our cars from. They are always friendly and make you feel at home. They appreciate your business and it shows. Our sales dealership we have purchased our cars from. They are always friendly and make you feel at home. They appreciate your business and it shows. Our salesman Tommy Pulvirenti has always handled our transactions quickly as he knows how busy we are. He is very through in explaining all the features on our new vehicle. I have always felt he has treated us fair and has been honest. We always recommend him if anybody is considering a car from Infinity. My wife will not buy a car anywhere else. The service department always treats her with respect and she loves her clean car every time she picks up her car after service. Keep up the good work Tommy, will see you in a few years maybe sooner. Thanks Ron Houser More
I have purchased many a car and motorcycle in my day since I started purchasing back in 1986. There were some pleasant exchanges with some sales associates and some not. With Tommy Pulvirenti, he has since I started purchasing back in 1986. There were some pleasant exchanges with some sales associates and some not. With Tommy Pulvirenti, he has probably been the most pleasant sales associate I have ever dealt with. We've dealt with him on service of the vehicle, he ordered us the special mats we wanted for the car and he is always good to remind us thru email of upcoming deals in case we want to purchase again or know someone who might be interested in purchasing. If someone IS looking for quality product and a quality sales associate, go to Harper Infiniti and request Tommy Pulvirenti. Thanks. Mason Meade More
My husband and I have been customers of Harper Infiniti for seven years. Tommy Pulvirenti has been our go to sales expert in every car we have purchased. He has always taken the time to listen to us and for seven years. Tommy Pulvirenti has been our go to sales expert in every car we have purchased. He has always taken the time to listen to us and then always comes through with the perfect vehicle for us. My husband and I both drive an infiniti and absolutely love them. We would never consider going anywhere else for our automobile needs! More
This was the best car buying experience ever. There is no pressure and prices are great. Tommy was very patient as I tested several cars to find the one best for me. After buying the car my first service app pressure and prices are great. Tommy was very patient as I tested several cars to find the one best for me. After buying the car my first service appointment was scheduled. I would recommend this dealership to anyone looking to buy a car. More
Our experience with Harper Infiniti has been unparalleled! Our Sales Associate, Tommy Pulvirenti is the absolute best we have ever had the pleasure of working with! unparalleled! Our Sales Associate, Tommy Pulvirenti is the absolute best we have ever had the pleasure of working with! More